Blue Mountain Clnic

Wound not recommended to anyone. Every appointment you will wait at least a half an hour from the apt time to even talk to ab assistant. When my doctor left they just said tough luck find a new one. Dysfunctional, lack of patient care.

Have been going to this clinic and Dr Ravitz for several years. Overall have been very satisfied. There have been a couple nurses and receptionists that have been on the rude side. One demanding I pay immediately following an appointment like it was an issue. I've always paid on the way out the door, and I know that's the way it is, no need to demand.

Have never waited longer than 15 minutes to get in. Nurses have called me reluctant to give refills. I'm always in once or twice a year and am proactive about getting my labs done before my appointment( which I'm sure isn't the norm). Was not a problem at all scheduling an appointment during Covid and they called me when they did their vaccine clinics in which was appreciated.

I filled out the questionnaire to be taken on as a new patient, after my original doctor in town closed her practice. After making me wait two weeks for a response, they sent me a vague letter saying that my medical "problems" were "outside of their scope". I have asthma and depression, and was generally just looking for a primary doctor to receive a referral to be treated for these things by specialists (the ones I talked to required a referral).

They also cited being understaffed, which would be a great reason to not be taking on any new clients at all, in my opinion, instead of wasting people's time. Your doctors shouldn't be cherry picking the "easy" patients and turning away everyone else.

Super glad they provide women's health services in Missoula-- this is huge. However, call back times from providers or even nurses and receptionists sometimes stretch into weeks, rather that hours or days. If you have a time sensitive medical issue that requires follow up.good luck. This has happened to me multiple times on multiple issues. I switched my entire medical records system over to them from Providence to support their clinic and for them to be my primary care, and I really regret it.

I have never in my life experienced a "community" clinic that picks and chooses. Pay attention if you want this clinic as your primary care provider, the prescreen form determines your everything, it's a litmus test. So go all out with the blood and guts of your life, because they won't give you a chance beyond the forms, to explain why you want or feel you should be seen there. And they take WEEKS to proces it, so should you need an appointment quick, it definitely doesn't occur. HUGE waste of time, humiliating infuriating and traumatizing.

Compassionate and kind medical staff. They accommodated all my special medical requests with professionalism and care. I am grateful the community has access to such a needed resource. Thank you Blue Mountain Clinic for caring for people, especially the women, of Montana.

On first impression, going to the Blue Mountain Clinic, I had a good experience with Dr. Joey Banks. However, an urgent health issue came up, which hasn't been a problem for me since my 20s (40 years ago) and over a months' time, not only were there no appointments for me, but I also was told 3 times to go to an urgent care. These calls were made during office hour times in the middle of the day when I was told to go away. So I would not recommend this place unless you need an abortion. If you have a problem that needs immediate care, they don't want to see you.

My doctor there is amazing. One of the secretaries, and one of the nurses needs to work on their "bedside manner" though. They are not very understanding of mental conditions, and not prompt at all about refilling medication. My doctor alone would get a "five star" here, but the frustration caused by those two employees limits my ability to give them that rating.

Blue Mountain is exceptional. They provide high quality care that never feels rushed. They take the time to ask lots of questions and are very professional and polite. I never wait very long and have an easy time making appointments. Refills are filled promptly. The office is clean and well organized. I have seen several of the providers and been satisfied with each visit. I will be a long-time patient there.

After being a patient of Blue Mountain Clinic for 2 years I was informed that I could not be seen because I owed a balance. I had been making payments on what I owed and had the cash to pay the remaining with me. I explained to them that I had been paying as much as my income allowed me and I didn't see an issue but if they preferred I could find another provider.

I was told that they could reschedule but my balance had been delinquent for too long. I then informed them that I felt discriminated against due to my level of pay. The finance department tried to convince me otherwise but with out any evidence, I walked out and didn't pay what was left on my balance. A day later I received a letter of patient discharged in the mail, that stated I was rude and would no longer be seen as a patient.

A week later I received a letter saying I had a delinquent balance that I had not paid on, I had been making monthly payments, and that it was my final notice before they forwarded the account to collections. I feel that the clinic is very discriminative towards lower income families, other than being rude and insulting my gross income the doctors are caring and available. I once had Dr. Banks call me personally regarding my care. If only she was not part of this clinic I would continue to see her.