Graystone Eye is an ophthalmology practice that was originally established as Harris, Foster and Lefler, PA, founded in 1969 by Drs. William Harris, Dr. Thomas Foster and Dr. Hampton Lefler. In 1973, these founding physicians had a new office constructed near Catawba Hospital and shared that space with ENT physicians, subsequently becoming known as Graystone Eye, Ear, Nose & Throat.
In 1977, the practice became Graystone Ophthalmology Associates with the joining of Dr. Randal Williams; and, in 1993 Graystone inherited their Lenoir office with the acquisition of Lenoir Eye Care Clinic.
In 1977, the practice became Graystone Ophthalmology Associates with the joining of Dr. Randal Williams; and, in 1993 Graystone inherited their Lenoir office with the acquisition of Lenoir Eye Care Clinic.
Services
Routine eye and vision examinations are an important part of preventative health care. Many eye and vision problems have no obvious signs or symptoms; as a result, individuals are often unaware that problems exist. Many systemic diseases can manifest in the eye, and frequently the eye may be the first place in the body that shows these signs; therefore early diagnosis and treatment of these conditions are essential for maintaining good vision and eye health.
A cataract is a clouding of the naturally clear lens of your eye. This lens is inside the eye and is found right behind your iris - the colored part of your eye. Cataracts are a normal part of aging, but, left untreated, they can cause gradual loss of vision or even blindness. The surgeons at Graystone Eye can help restore vision with cataract surgery.
Comprehensive cornea and external disease services are offered by fellowship-trained cornea specialist Dr. The cornea is the outermost part of eye. This clear, transparent membrane covers other eye anatomy including the iris and pupil. The cornea functions as a protector for other eye components and also provides the eye most of its optical power.
Comprehensive glaucoma and external disease services are offered by fellowship-trained glaucoma specialist Dr. James W. Harris, Jr. Glaucoma is a disease that damages the optic nerve. The optic nerve is important because it carries vision from the eye to the brain. If glaucoma is not caught and treated, the damage it causes to the optic nerve can lead to blindness.
Reviews (17)
Gary Morrow
Jun 07, 2022
Martha Seagle
Jun 07, 2022
Had Cataract removal surgery on my right eye last week by Dr. Tanzie. Outstanding results! Vision was 20/25 1 day after surgery. No discomfort and great experience with the surgery center and staff. Fully expecting the left eye surgery to go just as well on June 13th. Hope I don't have to be there quite as early!
Terri Bytof
May 18, 2022
It was my first visit to Graystone due to having some difficultly with my vision. My appointment was made for the following day. The staff members we professional and efficient. Dr. Tanzie was able to see I had cataracts in both eyes that my regular eye Dr. could not detect. Therefore we set up surgery for the next month. The surgery went very well in one eye and returning in two weeks for the second eye.
Everyone that had a hand with my cataract surgery were professional and very kind. My time there went so much faster and easier then I had thought. I give Graystone 5 stars because all the staff I had come in contact with treating me with respect and kindness. I was certainly happy Dr Tanzie was able to help my vision. I'm very pleased with the outcome.
Everyone that had a hand with my cataract surgery were professional and very kind. My time there went so much faster and easier then I had thought. I give Graystone 5 stars because all the staff I had come in contact with treating me with respect and kindness. I was certainly happy Dr Tanzie was able to help my vision. I'm very pleased with the outcome.
Pamela Crump
Apr 24, 2022
Kymberly Kelley
Mar 26, 2022
Michelle Corvin
Mar 13, 2022
Brandon Tallent
Mar 02, 2022
First off I want to say a great big, "THANK YOU" to all the staff at Graystone Eye-Hickory Lasik for the correction of my vision. They really made the Lasik experience comfortable from start to finish, the staff are some of the most professional, kindest, and down to earth people I have ever met. I am extremely happy with how everything has turned out thus far, the night of surgery I was able to see the time on a digital clock from 30ft away, which was impossible without my glasses, I have been smiling ever since .
Thanks again Dr. Oursler you made the Lasik surgery very comfortable and you have one of the best bed side manners I have ever experienced. Anyone serious about correcting their vision should definitely consider these folks. Thanks again to all!
Thanks again Dr. Oursler you made the Lasik surgery very comfortable and you have one of the best bed side manners I have ever experienced. Anyone serious about correcting their vision should definitely consider these folks. Thanks again to all!
Sig Marie
Feb 25, 2022
Thomas McManus
Feb 22, 2022
Intraocular lens replacement surgery (cataract surgery) This place ruined my life! What they did to me is reprehensible. When my surgeon there wasn't grossly downplaying the horrible side effects he was omitting many of the others. Pretty sure I caught him in a couple of outright lies too. I can't believe I let him talk me into this. I'm only 57 and they talked me into lasering out my eyes!
My only problem was I needed reading glasses, my long distance vision was fine. I didn't have cataracts. Now my vision is worse than ever before and I'm in pain constantly, headaches, nausea. Going out in the sun is excruciating. Forget driving. It is just is beyond believable. Nothing is in focus. I am absolutely mortified. Whatever you do don't let them near your eyes with a laser.
My only problem was I needed reading glasses, my long distance vision was fine. I didn't have cataracts. Now my vision is worse than ever before and I'm in pain constantly, headaches, nausea. Going out in the sun is excruciating. Forget driving. It is just is beyond believable. Nothing is in focus. I am absolutely mortified. Whatever you do don't let them near your eyes with a laser.
Angelia Disney
Feb 16, 2022
The staff is great. Easy check in. Friendly staff. Dr Chang gets one star. He rushed through my exam. He told me I have beginning cataracts and I was shocked. I felt like it was pulling teeth just to get an explanation. The majority of the exam was done by the tech. I don't think he spent an entire 5 minutes with me. Guess I chose the wrong doctor Another huge concern: 3 different drops were put in my eyes. ALL of them touched my wet eyelashes because the drops made them tear up. I know for a fact that sickness can be transmitted via the eye! These drops are used patient after patient with no cleaning between patients!
Amy T.
Aug 22, 2021
I suffer from an auto immune disease that causes eye flare ups called Iritis. When I moved to Hickory in October of 2020, I endured the most painful eye flare up in 4 years. I went to an urgent care center and of course was told it is possibly pink eye or a corneal abrasion. I was given pink eye drops which then caused my eye flare to intensify. Being new to the area, I was at a loss as to where to go!
I looked up ophthalmologist in the area and Gray Stone came up. I immediately called Gray Stone, explained my situation and was scheduled that day! I was assigned to Dr. Pascal and he has taken care of me on every eye flare since the first! He is passionate about what he does, listens, and even referred me to a Rheumy to get this under control! I have had nothing but the best experience with Grey Stone and love everything about this practice!
I looked up ophthalmologist in the area and Gray Stone came up. I immediately called Gray Stone, explained my situation and was scheduled that day! I was assigned to Dr. Pascal and he has taken care of me on every eye flare since the first! He is passionate about what he does, listens, and even referred me to a Rheumy to get this under control! I have had nothing but the best experience with Grey Stone and love everything about this practice!
Laurie P.
Sep 14, 2020
Robert W.
Jun 16, 2020
Eye exam was great although long and cumbersom. When I returned for my cataract surgery to the building I was instructed to come to I was told I was at wrong building. Went to correct building and was still 10 mins early and would not give me any instructions for driver except waiting in parking lot. Went to waiting room and in 10 mins and was told to come on back we are ready for you.
Boy was that a joke. Layed down on a gurney, very hard, started iv and said will b with you shortly 1 1/2 hours later and several requests for a pillow for my head I was given sedation. Dr came in and proceeced. During surgery I heard him say oops, give me another one not the same kind. My wife waited in the parking lot for three hours in a hot car and the only communication she received from staff was a call that said pick him up at front door now.
No one had the courtesy to say surgery was over and he is fine or even mention the oops that happened during the surgery. I was sent home with the drops and a paper with some instructions on it, but it would have been nice to have the instructions given verbally to my wife so she would have known what was expected. Next day went in for follow up and was, told the lens broke and he, the doctor, had to get a different lens to put in.
When he realized I had heard the oops during surgery he became very careful in the way he completed his explanation to me. Apparently the oops caused, extra trauma to my cornea and I required an addition of more steroid eye drops and my vision is still quite fuzzy. This is not, in my opinion, a professional way to conduct business. I understand this corona virus has certainly changed the way we do doctor visits, but to have a rule that the driver must sit in your parking lot for three hours and not be allowed to leave and if they do the surgery will be canceled threat is absurd.then not to have your family informed that surgery was completed or that an oops had occurred is not a professional way to run your practice.
Your practice needs to treat people with some respect and work on your customer service. You expect your patients to be respectful and courteous to you so it's a two way street.
Boy was that a joke. Layed down on a gurney, very hard, started iv and said will b with you shortly 1 1/2 hours later and several requests for a pillow for my head I was given sedation. Dr came in and proceeced. During surgery I heard him say oops, give me another one not the same kind. My wife waited in the parking lot for three hours in a hot car and the only communication she received from staff was a call that said pick him up at front door now.
No one had the courtesy to say surgery was over and he is fine or even mention the oops that happened during the surgery. I was sent home with the drops and a paper with some instructions on it, but it would have been nice to have the instructions given verbally to my wife so she would have known what was expected. Next day went in for follow up and was, told the lens broke and he, the doctor, had to get a different lens to put in.
When he realized I had heard the oops during surgery he became very careful in the way he completed his explanation to me. Apparently the oops caused, extra trauma to my cornea and I required an addition of more steroid eye drops and my vision is still quite fuzzy. This is not, in my opinion, a professional way to conduct business. I understand this corona virus has certainly changed the way we do doctor visits, but to have a rule that the driver must sit in your parking lot for three hours and not be allowed to leave and if they do the surgery will be canceled threat is absurd.then not to have your family informed that surgery was completed or that an oops had occurred is not a professional way to run your practice.
Your practice needs to treat people with some respect and work on your customer service. You expect your patients to be respectful and courteous to you so it's a two way street.
Daniel P.
Mar 12, 2020
Dr. Hargrove exhibited very bad interpersonal skills when interacting with me. He would not listen to my concerns or try to understand. He is not compassionate but is rude and sarcastic. I would not recommend him to no one. I had a very bad experience with him. I noticed he just wanted me to keep coming back every two weeks and nothing being done. I will not be coming back to Graystone. I will be finding a new ophthalmologist.
Wanda P.
Oct 20, 2017
I go to Graystone in Hickory and really like my doctor so thi# review isn't about the doctors but About the staff. A friend of mine, who lives in another country now, was coming to the states for a month long visit and needed an appointment for a recheck of the cataract surgery performed at Graystone in Hickory the last time he was in, in February.
The doctor had requested he return for a check up in 6 months. I called and tried to get an appointment and explained his situation. They would not work with me on getting him in to see his doctor even though his doctor requested the Appointment. I was extremely frustrated and angry at such callus treatment of clients with special circumstances. Therefore, my friend will be leaving the states without the check up his doctor requested.
On top of that, the appointment secretary was rude and very short letting me know she neither cared nor was willing to help. Her attitude came across to say she just wanted to get through as quickly as possible and did not want to help. So, I decided to post this in hopes the management of this department will change their policy and give their staff some more customer service training.
The doctor had requested he return for a check up in 6 months. I called and tried to get an appointment and explained his situation. They would not work with me on getting him in to see his doctor even though his doctor requested the Appointment. I was extremely frustrated and angry at such callus treatment of clients with special circumstances. Therefore, my friend will be leaving the states without the check up his doctor requested.
On top of that, the appointment secretary was rude and very short letting me know she neither cared nor was willing to help. Her attitude came across to say she just wanted to get through as quickly as possible and did not want to help. So, I decided to post this in hopes the management of this department will change their policy and give their staff some more customer service training.
Missy G.
Jul 08, 2016
I took my daughter here for the first time today for a routine, annual eye check-up. We were there for just over 2 1/2 hours. At two hours, when we still had not seen the doctor, I told the nurse, who had done the initial exam and dilated my daughter's eyes, that we really needed to get going and she said it would be another 20 minutes. I asked her if 2 hours is a typical wait time and she said "yes, this is a very busy clinic".
I would hate to have to bring my child here during a school day and have her miss half a day at school. We finally saw Dr. Betor, who seemed very competent and took the time to explain everything about her exam. Based on other eye doctors we've seen in other states, this is an excessive amount of time to have to wait when you have an appointment.
I would hate to have to bring my child here during a school day and have her miss half a day at school. We finally saw Dr. Betor, who seemed very competent and took the time to explain everything about her exam. Based on other eye doctors we've seen in other states, this is an excessive amount of time to have to wait when you have an appointment.
Jeffrey W.
Apr 21, 2016
More chauffeuring duties as the wife is lined up for an iLASIK 'touch up' this morning. The only observation I can offer from today's visit is that the staff must need a little more coffee as they are a bit on the bitchy side this morning. One staff member directs my wife to a specific area. I go to park the car, then follow the same directions, only to be chastised for attempting to follow the same path as my wife.
When you schedule 0715 appointments for your surgical clients, have clear cut procedures & pre-arrival guidance available for them (& their drivers) so they're not running hither and yon prior to their procedures. Communication is KEY, people.
When you schedule 0715 appointments for your surgical clients, have clear cut procedures & pre-arrival guidance available for them (& their drivers) so they're not running hither and yon prior to their procedures. Communication is KEY, people.
