The Providence Center is at the forefront of innovative approaches to behavioral health care designed to meet the changing needs of the more than 18,000 Rhode Islanders it serves each year. Since The Providence Center opened its doors in 1969, it has been a community resource, providing people from all walks of life with mental health and substance use services in their homes, schools and neighborhoods.Through over 60 programs and wraparound services, including food and housing, job training, legal services, primary health care and wellness activities, The Providence Center is committed to meeting the community's needs.
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You will work together with our experienced staff to establish goals for living healthy and identify what you need to achieve them. Quitting Time is a program for men and women who have made the choice to live without drugs and alcohol. The Providence Center has a compassionate team of experts who understands your unique needs as a woman in recovery.
Life brings many challenges, some of which can be difficult to get through. If you are struggling with a mental health or substance use issue, The Providence Center's dedicated staff is here to help you find recovery. For first appointments, call (401) 276-4020. Our admissions specialists are available Monday through Friday, 8:00 a.m. to 4:30 p.m.
No matter where you are in your recovery journey-just starting out, starting over or after years of successful recovery-The Providence Center has a program that will provide the right amount of support. The Providence Center believes that recovery is possible with the right supports and services. Our staff is compassionate, skilled, supportive and ready to guide you along the road to recovery.
At Anchor Recovery Community Center, we know that there are many different paths to recovery. We want to encourage yours. By becoming a member, you'll have access to a variety of programming, from AA meetings to holistic wellness activities. Anchor Recovery Community Center is a safe, positive, substance-free place for people in recovery and their families.
Reviews (7)
Faith G.
Feb 14, 2021
The staff is very hit or miss. some people there are very sweet whilst others are awful. i saw a social worker named karen (of course lol) who seemed to hate me as soon as she saw me. she yelled at me a few times and insulted me in a shady way. she quit before i mustered up the courage to report her, lucky her! she's probably terrorizing other innocent people somewhere else. the doctor, dr. cermik is condescending and somewhat racist. he made fun of a disabled black guy who would go round the building and made gorilla noises imitating him! completley inappropriate! he also is always talking about himself and his family as if its relevant. he asks me how im doing and then when i ask him he starts rambling about his family.ummm what? maybe he's just trying to be friendly but he does it a lot and its annoying. im looking elsewhere for help but i have very little hope to find a good therapist, i have gone through so many of them.
Emily G.
Jun 04, 2019
I wasted months going here, hoping to be helped with my diagnosis of PTSD/MDD/Panic disorder. The "team" I was assigned to clearly weren't all on the same page or even in the same book. Dr. Feroze should have his license reviewed and/or revoked. He made errors with my prescriptions and refused to take any accountability, instead blaming the wonderful people at Genoa Pharmacy. Dr. Feroze seems ambivalent as to which medications to prescribe, and is incompetent as to how to use a computer.
My case worker was nice enough, but when it came down to actually addressing the real and serious ethical issues occurring at the Providence Center, she blew me off and quickly wanted to change topics. This case worker has been at the Providence Center for 20 years (as she herself told me) yet is unsure of how the computer systems work, and told me she was unaware the Providence Center uses text message notifications to remind patients of appointments.
Or at least she claimed she didn't know. In fact she seemed to be unaware of how quite a few things worked, or at least she feigned ignorance. I assume she's likely burnt out. That said, if staff members are burnt out, they obviously aren't capable of properly helping patients. Medical assistant Fabio is unfriendly and I felt uncomfortable in his presence.
So glad I won't have to see him anymore as I discharged myself from the Providence Center and am seeking real and adequate care elsewhere. I won't miss him, and I certainly won't miss Dr. Feroze. Ugh. Thanks for adding to my trauma, guys! The Providence Center is in dire need of up to date staff training and desperately needs competent psychiatrists, case workers and therapists.
Basic computer training for staff who have been there for eons is a must. This is NOT the place to go if you're seeking real help; my mental health has deteriorated due to the the "treatment" I received at this sad joke of a facility. The one and only star goes to Edgar, who works at reception on the 2nd floor; what a nice guy, and considering the things he probably has to deal with working with such inept psychiatrists and staff, he deserves a solid raise.
I had my father come along with me to an appointment with Dr. Feroze, where we witnessed him throw away, or in Feroze's words, "destroy" the remaining contents of my VALID prescription for Clonazapam (ie Klonopin). Again, I have PTSD/MDD/Panic disorder. I don't abuse medications or drugs yet I was treated as an addict. I have ZERO history of addiction issues. Anyhow, after Feroze "destroyed" whatever medication I had left, my father and I waited over 4 hours for a new prescription to be processed, which my insurance company denied as it was too early to fill. Had Dr. Feroze not thrown away my prescription, I would have not been in that predicament.
He even had the gall to ask if I'd just pay out of pocket for the new prescription, again, AFTER he threw away what I walked in with. You know who recommended I even bring my prescription to that meeting? My case worker. Thanks for the advice! Not. This review is a warning: if you are experiencing severe mental health issues and/or suicidal thoughts, don't go to the Providence Center.
It will worsen your condition and leave you questioning your own sanity. Advocate for yourself and don't accept sub-par treatment. Demand to be treated like a human being. Seek out the mental health advocate for the state of RI (Meghan "Maggie" Clingham) and document your experiences and treatment. The whistle needs to be blown on places like this.
My case worker was nice enough, but when it came down to actually addressing the real and serious ethical issues occurring at the Providence Center, she blew me off and quickly wanted to change topics. This case worker has been at the Providence Center for 20 years (as she herself told me) yet is unsure of how the computer systems work, and told me she was unaware the Providence Center uses text message notifications to remind patients of appointments.
Or at least she claimed she didn't know. In fact she seemed to be unaware of how quite a few things worked, or at least she feigned ignorance. I assume she's likely burnt out. That said, if staff members are burnt out, they obviously aren't capable of properly helping patients. Medical assistant Fabio is unfriendly and I felt uncomfortable in his presence.
So glad I won't have to see him anymore as I discharged myself from the Providence Center and am seeking real and adequate care elsewhere. I won't miss him, and I certainly won't miss Dr. Feroze. Ugh. Thanks for adding to my trauma, guys! The Providence Center is in dire need of up to date staff training and desperately needs competent psychiatrists, case workers and therapists.
Basic computer training for staff who have been there for eons is a must. This is NOT the place to go if you're seeking real help; my mental health has deteriorated due to the the "treatment" I received at this sad joke of a facility. The one and only star goes to Edgar, who works at reception on the 2nd floor; what a nice guy, and considering the things he probably has to deal with working with such inept psychiatrists and staff, he deserves a solid raise.
I had my father come along with me to an appointment with Dr. Feroze, where we witnessed him throw away, or in Feroze's words, "destroy" the remaining contents of my VALID prescription for Clonazapam (ie Klonopin). Again, I have PTSD/MDD/Panic disorder. I don't abuse medications or drugs yet I was treated as an addict. I have ZERO history of addiction issues. Anyhow, after Feroze "destroyed" whatever medication I had left, my father and I waited over 4 hours for a new prescription to be processed, which my insurance company denied as it was too early to fill. Had Dr. Feroze not thrown away my prescription, I would have not been in that predicament.
He even had the gall to ask if I'd just pay out of pocket for the new prescription, again, AFTER he threw away what I walked in with. You know who recommended I even bring my prescription to that meeting? My case worker. Thanks for the advice! Not. This review is a warning: if you are experiencing severe mental health issues and/or suicidal thoughts, don't go to the Providence Center.
It will worsen your condition and leave you questioning your own sanity. Advocate for yourself and don't accept sub-par treatment. Demand to be treated like a human being. Seek out the mental health advocate for the state of RI (Meghan "Maggie" Clingham) and document your experiences and treatment. The whistle needs to be blown on places like this.
Dessilee H.
Feb 06, 2019
Three out of three appointments made (both in person and by phone). and each time my appointment was cancelled without notifying me, the patient. Completely unprofessional and detrimental to already at risk clients. I will advise anyone I see to steer clear from this place. I will be reporting to the state.just came back because my lhcsw just called me back to put all the blame on me for them cancelling my appointments with ZERO notification.
She continually talked over me on the phone in order to argue. Completely disgraceful and again UNPROFESSIONAL. Go here if you want to continue to decline in your mental health.
She continually talked over me on the phone in order to argue. Completely disgraceful and again UNPROFESSIONAL. Go here if you want to continue to decline in your mental health.
Jasmin G.
May 17, 2018
This place is absolutely unprofessional and you think dealing with people with mental health they would be held to a certain type of standard. Telling me an apt time is the time I'm going to go by, if someone tells me my apt time and the automated system tells me a time and has me confirm that time, why would I assume I have to show up earlier than my expected time.
And no apologizes, just ( nobody told you to come earlier ) obviously not. They have no consideration, and obviously terrible communication they don't even care, they just move you along. No services moving forward for here, I should've known to stay away from the previous reviews to begin with, nothing really has changed here. I would stay away and just find somewhere else to go to, being honest especially being in a mental state of mind you don't deserve this.
And no apologizes, just ( nobody told you to come earlier ) obviously not. They have no consideration, and obviously terrible communication they don't even care, they just move you along. No services moving forward for here, I should've known to stay away from the previous reviews to begin with, nothing really has changed here. I would stay away and just find somewhere else to go to, being honest especially being in a mental state of mind you don't deserve this.
Vic S.
May 10, 2018
Willow R.
Jun 26, 2017
I have been going to The Providence Center for about 15 years. I have been through a lot of doctors and therapists but I am stable. I'm currently looking for a job and am going through their program. Yes sometimes there are problems, but keep in mind it's a clinic. They take in lots of different types of people. I wouldn't go anywhere else.
Kozmoz C.
Mar 01, 2016
Be very carful before booking an appointment here, unless you have a severe drug problem or you are homeless and can't seem to get help anywhere else this place may be for you.otherwise stay far away from this facility it's very dangerous and the doctors, therapists and psychologists are all extremely rude to deal with. For those of you who disbelieve this post walk in there for your self and make your own decisions.
