Waco Ear Nose & Throat

I've had a lump on the side of my neck for two years, I have been to a few doctors about this, they all acknowledge that there is a lump there but always say they don't know what it is and refer me to this guy who always says he sees nothing and feels nothing. The last time I went in I was also sick, had a terrible cough, congestion, and fever off and on.

So he first looks at and feels my neck and says "I'm not going to jump on the bandwagon and say there is something here because I can't see anything or feel anything" I said okay because obviously I won't get any help from him and I won't argue so then I move on to other symptoms I'm having, cough, congestion, fever, and he rudely interrupts me and says "allergies ".

Without looking at my throat, taking my temp properly or asking me any questions. So two weeks later I'm still coughing. I've taken allergy medicine for three days straight on a couple different times and have not gotten any relief. Thanks doc.

I took my young son to see Dr. Brindley and we were just a number to him. My son is 9 and has barely started having a clogged ear and after one hearing test and a quick look in the ears and nose he right away started talking about hearing aids and drilling one into my sons skull WITH my son in the room. I hate that my doctor sent us to this guy. He then wanted to refer us to Dallas to some ENT who didn't even take our insurance for some scans and whatnot so my question is why was he talking hearing aids and not even knowing what exactly is going on.

I would never see this guy again. Also I told him about my sons excessive drainage and he said "well good news is it's about to be summer and if it is allergies everything outside will be dying out" smh. He should have asked me to let my son leave the room! I'm so upset with the way he handled everything. We are now going to Cooks Children's ENT.

It was a satisfactory office visit. The staff and hearing tester were very nice. Doctor seemed to have a good deal of experience.

Very good experience. Very friendly staff. Dr Brinkley took the time to explain everything and answered all my questions. Would highly recommend

He took the time to explain about my hearing loss. This was my first time going to his office and his staff was very friendly. Thank you

Dr. Brindley was very nice and professional! Highly recommend! I felt he took his time explaining and helping me understand.

Dr. Brindley is very professional and at the same time, easy going. He helped me identify where my problem was while ruling out my biggest fears, while asking thorough questions in a down to earth way. When it comes to ear, nose and throat, he is very good.

Dr Brinkley and his staff were very professional. He went out of way to make me feel comfortable. I would recommend him to anybody who needs an ENT doctor. Five star doctor.

Dr Brindley and his staff are really kind and responsive human beings. Our experience with them Was 100% positive. Dr Brindley's expertise allowed my husband to hear without hearing aids for a short time for the first time in years! Thank you.

I was taken back promptly by Dr Brindley's nurse and seen quickly by the physician. I found him to be very informative with great rapport. I was worried about what this visit might show but he put me at ease and explained everything that he was going to do. I felt I was allowed to be fully participatory in the decision making process and that he wasn't in a hurry to get to the next patient. Hard to find nowadays.

No stars is not allowed or that's what they would of gotten. Very unprofessional and lazy and they will lie to you about trying to get records

Dr. Brindley is the most competent doctor I have ever visited. He listened as I described my symptoms and explained all my options in a manner I could understand.

Today, we saw Dr. Ben Brindley for a hearing test for my two year old. We see a lot of doctors for various reasons, and I immediately fell in love with his bedside manner. My daughter was having a hard time and he was very engaging as to make her more comfortable, yet professional and thorough with his exam. If we ever need to see an ENT specialist in the future, I will be asking for him! Thank you.

Office staff is very pleasant. The wait time was a little long but they have a train table and tv set on Disney for their kid patients. Spencer Stirlland did my sons hearing test. He was very friendly and patient. Dr. Brindley was my sons doctor. He was very friendly and answered all of my questions.