Oaklawn

The Tip Advisor program at Oaklawn got me out of a very difficult situation. There was a place I was living at that was constantly having Covid lockdowns so most of the time I couldn't go outside much less get a job. However having someone from the outside vouching for me and helping me work towards getting me a new place to live was crucial for me getting the place that I live in now. If you are unable to become independent by yourself for any reason I highly recommend the Tip Advisor program at Oaklawn.

Amazing amazing amazing. Oaklawn has truly saved my life more than once. They care and I promise if you open yourself up to their care they won't give up on you and your fight to recovery and health will never end! And there is hope when hope is lost. Thank you Oaklawn. A special personal thank you to Dr. Brucker, Lorie, and Stephanie. You all have impacted and continue to impact my life in such a positive way that I am able to continue living and fighting to live a healthy happy life because of you all! I'm forever greatful!

I cannot speak for other departments, but the adult clinical therapists are all caring and well-trained. As part of this team, I know first-hand that my supervisor and all fellow therapists put in our all for clients. I've worked 2 other places and they were unorganized, burnt out, and full of gossip. This is a supportive and well-organized place. If you are looking for therapy, we are here for you and will do our best.

Trying to write prescriptions for medication i told them does not work and it's physically harming my body. Also trying to write prescriptions for medication that I have not taken in over 2 years because they've been recalled and discontinued. Oaklawn you have not helped me once not even with case management when they said they would be there at certification for rent and you never showed up or answered your phone.

You guys did more harm than good you're supposed to help not hurt. Sad I have given you guys chance after chance to be professional with my mental health and my needs and you didn't. I now have to find a new facility.

Every single time I've even called this place the receptionist has been EXTREMELY rude. She has a horrible attitude and rather than try to help people who obviously need it she just makes our situations worse. I would never recommend anyone to go here because of her. People in fragile mental states don't need attitude from someone who accidentally got a name wrong. Yes she got very very snippy because I accidentally got a doctors name mixed up. Ma'am if you see this go get a new job in a warehouse where your NOT around other people.

Case management staff is the rudest people I have ever encountered.

A highly unprofessional impression from this place. I called them to set up services, and the lady on the phone was extremely unsympathetic and rude. Like I'm not sorry I'm new and asking questions about the process and protocol of your facility. I was also on the waitlist at one point. They never called or left the three voice mails like they said they would.

Now I'm on the wait list again, despite the lady suggesting that it was hopeless and to just get private services. She needs to either be retrained or fired, because as a behavioural health receptionist you can't be making your potential clients feel like garbage when they seek help for already feeling like garbage. If you can, I'd avoid seeking help from here. If their therapists are anything like the first line of people you meet, then that is one big YIKE!

Oaklawn was one of the best out patient office's in South Bend. I was a patient there for 15 year's! I've been with several different Psychiatrists over the year's! My Psychiatrist took it upon herself to stop prescribing me my medication! She has power issue's and is by far the worst psychiatrist I've ever had. One time she was looking at my medication list on her phone and accused me of taking prescription pain pills and I told her I didn't.

She then proceeded to threaten me with a blood draw. I told her ok! She just dropped it because she knew I could pass the blood test! She is rude, don't ever set a glass or a bottle of water on her desk! She is a germ freak. Started seeing her in 2016! My other psychiatrist left Oaklawn, Beatrice Brewer! Going to my appointments when she was there was fun and down to earth! Dr. Brewer you are missed by many of us!

So August 29th, 2018 she stopped prescribing me my medications. Didn't even give me a 30 day notice. She is condescending, repeating my name over and over again. Very unprofessional to say the least! Whoever ever reads this I wish you the best of luck! I've never missed an appointment in 15 year's! When I missed an appointment, she threatened me in her own way!

She is a control freak and I feel bad for other patient's who can't advocate on their own behalf! When it comes to medication changes, the decision should be made by both the patient and Psychiatrist! She doesn't see it that way! What a shame! Thank god that there are other mental health facilities!

A decent place for low cost psychiatric care. But the front desk staff in the Physicians floor can be extraordinary rude and unsympathetic. Especially if you mention any displeasure with Oaklawn's rules, they seem to take it as a personal insult, and really need to get a job outside of psychiatric care, because they are not suited for it. They are also discouraging when you come to make an appointment, or pick up patient assistance medications, Etc.

They often don't know what they're talking about, so don't let them discourage you from what you're trying to do and insist that they pass on messages to the people and doctors you are trying to contact.

I attempted to seek help for my anxiety and depression. My initial meeting with them they immediately labeled me as an alcoholic, even though I've only had 3 alcohol beverages in the past year. They refused to move farther with me and just told me to go to AA meetings. Not only are they dead wrong about me, it was very insulting to me and to all the problems I currently face.

I would strongly suggest to anyone in the area to find a different location in another city. They are a terrible place. If they are going to make this immediate assumption for me on just a two minute interview, what do you think they are going to do for you?