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Urgent Care available after hours. Founded in 1971, Burlington Pediatrics supplies comprehensive pediatric care at three office locations in Alamance County, North Carolina. Our staff of nine physicians and two physician extenders PA and NP supplies well and ill care for kids from birth through college age, and is available 24 hours a day. See The NEWS page for information about flu vaccine.
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Reviews (9)
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Ashley Swanson
Dec 25, 2021
This place is simply awful. We waited 40 mins for our appointment, the staff was rude and in absolutely no hurry to do their job. I'll never come back to this doctors office.
Queen Zi Zi
Dec 17, 2021
This Pediatrics is the worst! Grand daughter sick and they wouldn't even write her prescription. She congested, running nose! Will see if I can file a complaint with the NC Board of Pediatrics. With all the other complaints they should even be able to operate in the state of North Carolina.
Teresa Duckworth
Nov 03, 2021
Well i call an call an can be on hold for a hour an a half an nobody can answer the phone an when they do answer the phone they try to say it a no show i done my part an tried to call 2 hours a head an because they didnt do theres they told me that if he missed a appointment that they wasnt going to see him anymore Do better Burlington Pediatrics And take responsibility for y'all's actions and y'all not doing right have a great day
Ladyswagg
Aug 22, 2021
After a week of getting an appointment with these sorry so call professionals people. I stated that my child might have been exposed that come talking about a baby which my child don't walk up to nobody's child. I stated to that dummy receptionist that we all have been exposed at some point. Dr. Mertz refused to see my child! This was it fooling with them. Never again. Please don't go there. I just want to make sure my child was ok.
Wandee Norwood
Mar 20, 2020
My son's wellness visits are always a joy to say hello to everyone. December makes 15 years my son's been coming here and we have been very fortunate to have Dr. Trevor as our doctor. Educated and caring staff. Very professional. Thank you, keep up the good work!
Kailey Cash
Nov 09, 2019
The staff is so amazing and easy to work with. My daughter and I absolutely loved her doctor! Dr. Hillary Carroll was interested in actually getting to know my daughter. When we left, my daughter was in such a great mood and told me she wants to see Dr. Carroll again! Thank you!
No Body
Dec 27, 2018
Been takeing my daughter here for 16 years, never had any trouble until today. Meds were sent to the wrong pharmacy. The woman at the front desk I'd never seen before, she broke in on me when I was trying to explain and was very, very disrespectful and rude and didn't even want to talk to me. When I asked her to reschedule an appointment, she straight out told me that she wasn't going to do it.

She was very unprofessional and didn't even try to help me so if you see her where you sign in, big, black headed rude unsmiling girl, beware!. Otherwise everyone else is great and helpful and kind and they know how to work with people who are concerned about kids.
Heather Cobb
Dec 29, 2017
This is a very professional and helpful clinic. We have been with the practice for 10 years and have seen a few of the providers. They are open on the weekends, which has prevented several emergency room visits. The after hours nurse line saved my daughter's life. She had a bad fall and was taken to the local emergency room which sent her home without treatment or evaluation.

I called the after hours nurse line and she listened to every detail and advised me to take her to the nearest trauma center. The clinic called me the next day to check on my child. Everytime I have ever called with a sick child they have found a way to work them into the schedule. The staff are always polite and find a way to help my children. Dr. Bonney is our primary care physician and he is wonderful. He listens carefully to the child and tries to help educate you and treat the child as needed.
Kay Harris
Feb 02, 2017
It takes forever for someone to return a call. I've called for over a week regarding my child having allergic reactions and am still waiting on a returned call. They barely call to say your prescription is ready for pick up. We are truly looking for better pediatricians in this area.