Council Bluffs Foot & Ankle - Edward Prikaszczikow DPM

I received excellent care The staff are friendly and professional. My appointments were on time. My questions were answered thoroughly and the procedures I had were explained thoroughly as well.

Dr. Burton was treating me for an ingrown toenail. He explained everything that was to take place step by step and made me feel very comfortable. He had a Great personality and was easy to talk to. I would recommend him. The receptionist at the front were very personable. Great overall experience.

I am very pleased with the front staff- Doctors in this clinic. They are all personable, fast, and willing to meet your needs. You are very important to the clinic.

First visit ok, my phone # was provided by referral, but the check-in paperwork was not sent to me ahead of appt. Dr Burton was professional, efficient, and made me feel I had a voice to continue a treatment plan that was acceptable to me.

I love this office! Staff is always amazing the doctors make sure where all comfortable and explain everything well. I would recommend this office to the whole world if I could!

The staff and Dr. Burton were so polite. Dr. Burton explained everything so I understood. I was very very pleased with my visit! Thank you all so much

Mason saw a new foot Dr. Very pleasant and good with my special needs son. Dr. Phillip Burton. I appreciate the time you took with him and talking to me about my son and listening to me. I appreciate you all. Thank you

Had toenails taken off 3 times, have plantar fasciitis, I wasted my time seeing drs @ Miller Ortho, never ever again. I've found my 4ever foot dr here @ Council Bluffs Foot & Ankle!

I met Dr. Shumway for the first time and knew I would like him. He's very gentle and explains things in a way that people can understand. He also can think outside the box which is great.

Check in process was very efficient. Dr. Shumway was very personable and professional. He explained in detail and/or answered my questions. I was very satisfied with the care Dr. Shumway provided.

The doctors and staff are professional and courteous. Very friendly and warm atmosphere. Highly recommend.

Dr Barnes is wonderful and he explains everything. Dr Barnes answers any question we throw at him. The nurses are great too! The front desk staff has always been friendly and very welcoming.

Everyone was very nice, ladies at the front desk, nurses and of course Dr. Shumway. My husband set in a chair 24/7 for several years until he was in so much pain he couldn't hardly walk. He had his ankle replaced and he is doing great. He is 81 years old. How lucky are we? We are very lucky and very happy.

So far so good. Dr Burton is very informative in the procedures and options available to me. While performing procedures he lets me know what and why it's being done.

Dr Barnes is extraordinary, caring and nice! 10/10 recommend and the receptionist and nurses are very welcoming and polite great environment!

Dr Shumway has been so kind and gentle. I went to CB Foot & Ankle Clinic for pain in my feet. Turned out to be another of the signs of arthritis raising its ugly head. Dr. Shumway gave me a topical analgesic for immediate pain and measured me for orthotic inserts for my shoes. Thank you to all the doctors and staff at the Council Bluffs Foot & Ankle Clinic for helping me get on my feet again.

The staff are always very helpful and pleasant. Doctor Barnes is very good with explanations, and patiently answers questions. I have always been happy with Council Bluffs Foot & Ankle Care.

Ever had a bad experience with a DR? You will at this office! This was on our 3rd visit! The first two appts were not great either, but this was unbelievable! The receptionist (who had been conversing and laughing with me) came out from behind her desk, wanting to take my 3 yo sons brand new toy to take the batteries out. Some other random woman comes from who knows where and tells me to "Get your kids quiet because I can't hear on the phone!" The Dr, who is in hearing and visual distance of me (6ft tops) tells said phone woman "Tell her where the playground is!" while pointing at me, then turned and walked away once I called him out on it!

He wouldn't even confront me, or repeat the comment to my face. He disappeared to the back. Had my boys been overly loud, or unruley- I would understand. But that was absolutely NOT the case! My kids are 11 (the patient and he was on his phone with zero volume), 8 & 3. You expect some noise from 3 boys, but I hardly consider the volume from them so loud the entire office needed to cause this amount of drama! Absolutely Disgusted! Don't accept children as patients if you can't handle kids talking!

Im going to give a three star review. Only because the Doctor was so good andvthe front office manager helped with insurance. Ive only called twice both times I would hv walked away if my entire transaction HAD to funneled thru the receptionist. I called to see if my inserts were done. I was put on hold 10-15 seconds to "check". Immediately they were done.

I started to ask a question. The response was I don't know where they are at, the office managers at lunch and I swamped. Im sure she wanted to hang up. I heard: I don't care about yr order Its not my fault Its a mad house up front Don't ask whatever silly question you have -- IM very busy SIR Both times I was doing simple fact finding.

Both times I felt angry I wanted to say something. She cut me off before I could ask anything. IMHO this lady shouldn't be near a telephone let alone TALK to clients. Is it let's anger yr customer's day AGAIN? My mission First time: I wanted to place an order. Second time: I wanted to pick up the orthodics or see when I could get them?