Established in 1968 as the 1st practice to be dedicated solely to Hearing Health care in the US, The California Ear Institute has offered more than a quarter of a million visits for patients with Surgical, Medical, Hearing Aid, Cochlear Implant, Facial Nerve Disorder, and Cranial Base Disorder requirements.Learn more about us and our locations.
Services
Since its inception in 1968, the California Ear Institute has served over 250,000 patients with a broad variety of otologic conditions. Our center currently offers the following audiologic and surgical services:. CEI has an office in Portola Valley with fully-staffed medical and surgery departments and hearing device centers. For more information about hearing testing and hearing assistive devices, visit our Hearing Device Center site here.
The International Center for Atresia & Microtia Repair is a leading global facility for the treatment of congenital aural atresia and microtia. Dr. Joseph Roberson, a Board Certified Neurotologist, has performed over 1,500 congenital aural atresia repair surgeries as well as other types of hearing restoration procedures for children and adults.
Reviews (4)
Ben Guild
Mar 11, 2021
Treatments may help, but the business and billing office won't make you feel better. As a patient your life probably doesn't revolve around health insurance and billing, and as an out-of-network provider they handle each contract individually. meaning there is room for error and a lack of clarity at the individual patient level not just once at the administrative level between experts. Unfortunately, both times I engaged with CalEar I felt that they were not clear about their insurance mechanics and the resulting costs, and both times they expected me to pay more than I was given the impression of.
One email even suggested my insurance coverage for something was 70%, when it was actually much, much less. There's really no excuse on their part considering this is their area of expertise and at this point I believe they're operating in a somewhat predatory manner. These are big decisions for patients and omitting detail or misrepresenting insurance facts through a lack of clarity then ultimately does not become their responsibility once the charges hit the patient. (and regardless of what was implied) A few hundred here, a few thousand there. It's painful for you, but at scale it's great for their practice. Be very, very careful. They hope you won't care. But, there's plenty of other people here that do.
One email even suggested my insurance coverage for something was 70%, when it was actually much, much less. There's really no excuse on their part considering this is their area of expertise and at this point I believe they're operating in a somewhat predatory manner. These are big decisions for patients and omitting detail or misrepresenting insurance facts through a lack of clarity then ultimately does not become their responsibility once the charges hit the patient. (and regardless of what was implied) A few hundred here, a few thousand there. It's painful for you, but at scale it's great for their practice. Be very, very careful. They hope you won't care. But, there's plenty of other people here that do.
Leigh Wolf
Apr 13, 2020
At the risk of sounding redundant, may I highly recommend this practice? I feel like I have totally new DNA, the transformation in my health has been amazing these last few months. And I went to all kinds of doctors in my network prior to seeing Dr. Hester and his team. I've never felt better. Experts, caring, focused, results-oriented. go see the good folks at CEI.
H. H.
Mar 10, 2020
Jason B.
Jan 05, 2020
