Commonwealth Eye Center PC

I had a problem with my eyeglasses and Dr. BREAR and his staff were very helpful in solving that problem. I highly recommend the Commonwealth Eye Center.

Sitting here at 0915 for a 0835 appointment. This place is the worst for customer care. No concern from the staff. How can you be 40 minutes late for an 0835 appointment? Once beyond the front desk, all was as good as it could get. I explained my concerns and the doctor listened and said he would address my concerns.

What a joke! I can not believe they charged my insurance for an eye appointment. I was never seen by the doctor and the technician told me my eyes have not changed. When she gave me the eye exam, she never changed the letters to see my correct eye numbers. I was shocked when she said my eyes have not changed. It is because the letters never changed, so I remembered all the letters and I even got 2 letters wrong to see where we would go from there and yet my eyes have not changed?

They also refused to give my a glass prescription without paying a fee, in which I told them I was informed it was free with my insurance. After I called 5-6 times to see if my prescription was ready. They never got back to me. This office is unprofessional and charges for an eye exam in which they do not give.

Dr. Brear and his staff were wonderful! The staff from the front receptionist to the checkout were professional and treated me with the utmost respect. The nursing staff explained every thing before conducting testing, and the final exam and testing with Dr. Brear was thorough, again with him explaining not only why the test was being conducted, but explaining my results as well! I highly recommend the Commonwealth Eye Center and Dr. Brear in particular!