Specializing in the Care of Ears, Nose, Sinus & Throat with Otolaryngic Allergy for Pediatric & Adult. As an experienced ENT Physician with over 27 years in practice, my patients appreciate the warmth, professional integrity, and open communication that define my medical practice. Based in Austin, Texas, I'm determined to help my patients understand their own health so they can be well informed when making important health decisions. Nothing matters more to me than your health and comfort, which is why I've put so much time and effort into advancing my medical practice and techniques.
Services
The practice accepts a wide variety of insurances from many carriers. The variety and diversity of insurance plans make it difficult to simply list the Insurance carriers. Please call if you cannot confirm at your insurance website that we are in-network. We will need the insurance information found on your insurance card to verify. If you do not have insurance, we also accept cash payment for services at very reasonable pricing. Please call if you have questions.
NOTICE CONCERNING COMPLAINTS, Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists, and surgical assistants may be reported for investigation at the following address: Texas Medical Board, Attention: Investigations, 333 Guadalupe, Tower 3, Suite 610, P.O.
The loss of smell has implications affecting the quality of life, and in some cases, isolation and depression. This is one of the five senses and loss of one sense greatly affects day to day life. How? Loss of smell may affect your ability to smell a gas leak in your home. Smell is often used to distinguish spoiled food or affect your ability to notice burning. Loss of smell also affects our taste. 3. My food tastes differently to the way it should and odors that are pleasant to others are unpleasant to me.
Reviews (23)
Bre Ko
Jan 07, 2022
Nuno Estevez Dos Santos
Nov 05, 2021
Jules C.
Jul 07, 2021
I wish every doctor I had to see, was Dr. Chu. He was friendly, extremely knowledgably and fixed my ear issue quickly. He also read the notes I sent in prior to my appt, so he already knew what was going on with my ear! I love that he was prepared and we didn't have to spend a lot of time going over what my issue was. I would recommend Dr. Chu to anyone looking for an ENT. He is just wonderful.
Ahc
Jun 07, 2021
Michael Hartman
Jun 07, 2021
Incredibly happy with my visit to Dr. Chu. I recently had a septoplasty by another ENT. I thought I was having some structural issues with my septum post-op and I was being dismissed by my surgeon that performed the surgery; so I came to Dr. Chu for a second opinion. Dr. Chu provided a very detailed explanation as to what was going on and why. He was so kind and knowledgeable and put me at ease. What a cool guy. Definitely go see him if you're having any nose issues!
Sara D.
Nov 25, 2020
I don't write a lot of reviews but I love Dr. Chu so much that I just had to come on here and write one. He is incredibly detailed and has an upbeat, patient demeanor. I'm not an easy patient -- I have severe anxiety about my health so I ask a lot of questions. He made the time to answer all of them and put my mind at ease. If I could go to him for everything, I would. Highly recommend!
Pam H.
Oct 06, 2020
I saw Dr. Chu today for the first time and was very impressed with the Covid precautions the office had in place and felt very safe there. Dr. Chu was a joy to meet and be treated by. He diagnosed my tonsilitis quicky and cleared my ear of wax. It was the easiest first time appointment I have ever had with a physician. If you need an ENT I would highly recommend Dr. Chu.
Danni K.
Jun 14, 2020
I went back for a second visit. The doctor saw me less than 10 min and I felt rushed out of the clinic. They were very quick to charge $100 for a 10 min consultation. Immediately leaving the office, I turned around because I had a question for the doctor and he was already gone across the building to treat another patient. I asked the front desk ladies to have the doctor call me but never got a return call.
I can't help but feeling being robbed of $100 or maybe more when the real bill come in for a 10 min consultation. Going to look for another clinic that treat me me as a person not a number.
I can't help but feeling being robbed of $100 or maybe more when the real bill come in for a 10 min consultation. Going to look for another clinic that treat me me as a person not a number.
Sam G.
May 12, 2020
This place is top of the line, it was so easy coming in as a new client, and took soo lil time to do what I came here to do. I had buildup ear wax and was taken care the same day. It was very affordable and professional. I would highly recommend this place! And it's very clean too. They took the right precocious to make sure I felt safe. Also the nurse was very polite!
D. T.
Mar 14, 2020
Dr. Chu is the best physician of any type we as a family have experienced. He was our daughters' surgeon for an ear tube we were hesitant to put in. Initially we were very hesitant to have the procedure, based off our experience with another physician we didn't trust but had been going to for 18 months. Dr. Chu is honest, professional and every bit of information or advice he shares is on point and has been helpful not matter how small.
Our daughter constantly says the only Dr she likes going to is Dr. Chu because he never hurts and there is a claw machine in the lobby! Dr. chu has also helped me with my seasonal allergies which are now manageable based on his suggested routine.
Our daughter constantly says the only Dr she likes going to is Dr. Chu because he never hurts and there is a claw machine in the lobby! Dr. chu has also helped me with my seasonal allergies which are now manageable based on his suggested routine.
Xiaohan W.
Aug 17, 2019
Dr. Laurence Chu is very professional and knowledgeable. He helped me with my ear cyst and nose surgery incision recovery. All the problems were solved because of his suggestions and useful prescription. He is kind and he does care about patients. So he always helps me to avoid unnecessary cost and procedures. The copayment is $40 per visit if you have a UT student insurance.
Ming L.
Jul 22, 2019
Dr. Laurence was an awesome doctor. Booked appointment through ZocDoc (which I hope overtakes the U.S. market soon because it's finally bringing the healthcare consumer experience into the 21st century) and found the office without too much difficulty. Parking lot has ample space and Dr. Laurence's office is easy to find on the second floor. Waited about 5 minutes until I was seen. Dr. Laurence was super nice and talkative the whole time. Listens deeply to what you're experiencing and cross-references across your medicals.
Overall just a really positive experience and you can tell he cares + is highly competent at his job. Told me to just give them a call if anything else minor comes up which I rarely see in the medical practice anymore (where's the personal interaction and relationship?). No ENT issues for me but I know who I'm going to if there are in the future.
Overall just a really positive experience and you can tell he cares + is highly competent at his job. Told me to just give them a call if anything else minor comes up which I rarely see in the medical practice anymore (where's the personal interaction and relationship?). No ENT issues for me but I know who I'm going to if there are in the future.
Sarah L.
Aug 21, 2017
Robert H.
Aug 14, 2017
I'm going to make this short. Dr. Chu is amazing with the most down to earth bed side manner. The necessity to see a Ear, Nose, and Throat specialist came suddenly and not knowing anyone in Austin, I relied on reviews. Boy did I nail this one and grateful to be able to get in to see him and for him to be in Austin. Thanks doc!
Angie B.
Jul 07, 2017
My poor baby girl had to have her tonsils removed and due to crappy insurance we were very limited in which doctors would take our insurance within an hours drive. We ended up going here and like other reviews state, this place is dang scary. Really old equipment and office that really looks like a horror movie. The doctor was very mean to my kids, didn't seem to care and even gave me parenting criticism, wth?! Anyway, my daughter really needed the surgery and he was the only one to do it and despite my displeasure with the visit, I figured he at least seemed competent to complete the procedure.
Fast forward to surgery day, scary day for your 4 year old baby to go under the knife. He didn't even spend 2 minutes with us before they took her in and not even 30 seconds after she came out. Daughter was in pain for over 2 weeks, and I honestly think it had a lot to do with his work. Obviously I wouldn't be able to prove that since I'm not a professional but his lack of care for my child while she was awake leads me to assume that there's even less care when they're knocked out. 2 stars only because my daughter is fine now but I can't in my right conscience recommend him to anyone, ESP children.
Fast forward to surgery day, scary day for your 4 year old baby to go under the knife. He didn't even spend 2 minutes with us before they took her in and not even 30 seconds after she came out. Daughter was in pain for over 2 weeks, and I honestly think it had a lot to do with his work. Obviously I wouldn't be able to prove that since I'm not a professional but his lack of care for my child while she was awake leads me to assume that there's even less care when they're knocked out. 2 stars only because my daughter is fine now but I can't in my right conscience recommend him to anyone, ESP children.
John E.
Aug 22, 2016
Dr. Chu was not only my surgeon, but was also my son's surgeon a couple of years ago. My son had a deviated septum that was blocking his right nostril and helping cause regular sinus infections. He needed surgery, and Dr. Chu did a perfect job. Which is why I went to him this year when it was recommended that I get sinus surgery to fix my blocked frontal sinuses.
It turns out my sinuses were quite a mess. A CT scan Dr. Chu was able retrieve from over 13 years earlier showed that I'd had this problem quite a while. Dr. Chu is incredibly knowledgable, personable, and conservative. His approach toward fixing my sinuses involved as little cutting as possible, and the recovery time was quick. He was so good, that even my wife, who had some problems with dizziness went in.
He quickly diagnosed her and then referred her special case to someone who immediately went to work to help her out. I can't say enough about Dr. Chu. He's really the best.
It turns out my sinuses were quite a mess. A CT scan Dr. Chu was able retrieve from over 13 years earlier showed that I'd had this problem quite a while. Dr. Chu is incredibly knowledgable, personable, and conservative. His approach toward fixing my sinuses involved as little cutting as possible, and the recovery time was quick. He was so good, that even my wife, who had some problems with dizziness went in.
He quickly diagnosed her and then referred her special case to someone who immediately went to work to help her out. I can't say enough about Dr. Chu. He's really the best.
Caroline G.
Jul 06, 2016
Paul S.
Apr 20, 2016
I have been seeing Dr. Chu for a number of years as has my daughter and her three children. Dr. Chu is always thorough and offers an understandable explanation for any problems I've seen him for. I've had a few occasions when I've taken my grand kids to see him for typical ear and throat issues when my daughter had to work. The kids love him and he always jokes with them. He has always been patient and gentle with the kids. If you need a great ENT for yourself, your family, or kids, you can't do any better than Dr. Chu.
C. G.
Apr 14, 2016
Horrible doctor and scary office for children. He shouldn't be working with children and has a terrible bedside manner. When you walk into the office it's like walking into a scary movie with a depressing vibe and stale odors. There wasn't a single toy in the waiting room. The sound proof room for the hearing test was like being shut inside a sealed metal box from 1943.
My son is two and was terrified. We went to the exam room to wait and he heard a girl screaming next door. Her screams echoed throughout the office. He got stressed out and scared and didn't want to stay in the scary exam room so he ran down the hallway. In the hallway Dr Chu yelled to someone in his office that the screaming girl needed ear tubes(HIPAA violation?)Dr. Chu then yelled at my son and at us that his office was not a place to play and to get him out of his office.
My son was in the hallway not in a private office. Then he grabbed my terrified son by the shoulders to pick him up and move him. My husband told Dr. Chu to get his hands off our son. He did and then kicked us out. I told him his office was a scary place for kids and maybe he should do something about it so the kids aren't terrified. He said my son was the only one crying.
I mentioned the little girl next door who was screaming during her exam, and he pointed to a little girl in the waiting room and said "Look! That's her, she is fine." So now I know who the poor little girl is that is getting ear tubes from the rude doctor. He has absolutely no business working with children. He acts as if they were made to be seen and not heard. Yesterday my son had his first vision exam at a new doctors office and was fine, behaved and wasn't afraid so I know it's not my son. Run from this one!
My son is two and was terrified. We went to the exam room to wait and he heard a girl screaming next door. Her screams echoed throughout the office. He got stressed out and scared and didn't want to stay in the scary exam room so he ran down the hallway. In the hallway Dr Chu yelled to someone in his office that the screaming girl needed ear tubes(HIPAA violation?)Dr. Chu then yelled at my son and at us that his office was not a place to play and to get him out of his office.
My son was in the hallway not in a private office. Then he grabbed my terrified son by the shoulders to pick him up and move him. My husband told Dr. Chu to get his hands off our son. He did and then kicked us out. I told him his office was a scary place for kids and maybe he should do something about it so the kids aren't terrified. He said my son was the only one crying.
I mentioned the little girl next door who was screaming during her exam, and he pointed to a little girl in the waiting room and said "Look! That's her, she is fine." So now I know who the poor little girl is that is getting ear tubes from the rude doctor. He has absolutely no business working with children. He acts as if they were made to be seen and not heard. Yesterday my son had his first vision exam at a new doctors office and was fine, behaved and wasn't afraid so I know it's not my son. Run from this one!
Kamiran F.
Feb 16, 2016
Bad Experience with this office and the front desk. I don't know the doctor because he didn't see my son but the front desk ladies where un experienced enough or with less costumer service. I called and set up an appointment and got there on time. The front desk lady told me that my son don't have an appointment even though she verified his information so i think she forgot to log in his appointment when she got his information but didn't want to admi it. So i left the office
Otto L.
Dec 18, 2015
Luis Z.
Feb 10, 2014
One of the best both in terms of knowledge and manner, and he has something many great doctors lack: excellent office staff. Dr. Chu is thorough in examination, mindful of insurance approvals and costs, and conscientious to follow up. He has contacted both my allergist and my internist at various times, sharing notes and forming opinions. He gives me the knowledge and understanding I need to know what my next steps are and remember how to stay on track.
The office frequently acts as a go-between for followup communication and questions I just plain forgot to ask when I was in office. I frequently get an appointment the same day I call. I had to write a review when I sat back and considered just how good a doctor and office we have in Dr. Chu.
The office frequently acts as a go-between for followup communication and questions I just plain forgot to ask when I was in office. I frequently get an appointment the same day I call. I had to write a review when I sat back and considered just how good a doctor and office we have in Dr. Chu.
T. T.
May 13, 2011
