Dallas Pediatrics & Infectious Disease Associates

Dr. Ghaffar and her staff are amazing. I would never go anywhere else.

What can I do to get somebody answer the phone! The costumer service here is the worse! I have left 10 voicemails and never got a phone call back! I don't understand why is so hard to pay somebody to answer phone calls! Unbelievable! I need my sons shot records for school! Pls somebody answer and email me those shot records!

Staff is excellent. They get your child in right away when they are sick. They return calls and are very helpful. They are great with the children and very knowledgeable as well. They are very precessional and I would highly recommend this Pediatric Group. Kimberly Medwid

Dr. Ghaffar has been my children's pediatrician for 16 years now. She is an amazing doctor. Very knowledgeable, thorough, patient, and truly cares about her patients. She has a wonderful bed side manner with children, from babies all the way up to 18, as well as the relationship she builds with parents & families. When I was first referred to her 16 years ago, it was very comforting to have an Internal Medicine doctor in our family that said she was widely respected within the medical community.

As a mom with very young twins at that time, I found that very comforting. My children are now at the age we will no longer be seeing a pediatrician, but I can say that I have been very thankful for her guidance and care as their doctor all these years.

Dr. Ghaffar is not up to date with World Health Organization recommendations for infant care. Her attitude is reflective of the early 2000s. The young and inexperienced physician assistant who saw us for one visit also suggested that my exclusively breastfed infant was too overweight. This office receives only one star though because of their irresponsible choice in billing service company.

Our insurance covered specific charges in combination with a copay. Six months later, we were retroactively charged again because the pediatrician's office rejected payment.after they had been paid by us and the insurance company. We are having to call the insurance company to have them resend payment for a visit 6 months ago that they already confirmed to have covered.

It is a very shady business practice to recharge different amounts months and months later. If you pay for insurance and do not qualify for state funded Medicaid, I would avoid this office because there have to be better business options in the area. For all prospective parents, this office is old, small, uninviting, unprofessional, and out of date.

Their official medical record chart is typed out of format in a word processor and the doctor herself is uninformed on the latest health recommendations in daily infant care. Edited to add that we stayed with this office for one year as we knew our time in Texas was temporary and we only became unhappy with service after two visits. Thankfully my daughter was very healthy for that year and only had one sick visit.

My family is very grateful for having found Dr. Ghaffar and her staff. The practice is amazing, very caring, very knowledgeable, and thorough in all what they do. It is rare to find a pedetrician who calls you back to follow-up with a patient. Dr. Ghaffar deliguently does that. On several occassions, she has called me to inform about my kids results and to see how they are doing. My children love her and they feel very comfortable in her care. My family is so blessed to have you and your wonderful team. You are one in a million! Thank you.

We LOVE Dr. Ghaffar & her associate. my son has some complex medical diagnosis & the office is always super fast with getting us whatever referrals/signatures we need. Been seen here since my son was 6 months old (little over 2 yrs now). My ONLY complaint is the lady up front. she isn't outwardly rude but is NEVER friendly & NEVER smiles. like she hates her job. Just not the most welcoming face at a childrens doctor office.

Dr. Ghaffar refused to see my 4 month old bc we were 10 minutes late to our appt. the office did not seem busy at all, there is no reason to refuse a patient for only being 10 minutes late. UPDATE: dont worry it worked out better for my children. i found a much better, kind, professional pcp in euless. thank you for your unprofessionalism because it led to someone better.

Dr. Ghaffar has been our Pediatrician for years and wouldn't have it any other way she is a great Doctor and Staff is awesome keep up the good work ladies. and Keep on doing and being the Great Dr you are Dr. Ghaffar.