Coastal Dermatology

Taylor and Meredith are great! However, the office staff not so much. I had to reschedule an appointment for a full body check last December and was given an appointment for June 1st. After waiting 6 months, I was told 5 minutes before my appointment time that my referral had expired and that I would have to get a new referral and reschedule. Had they told me the day before I could have gotten a new referral.

Instead they couldn't even tell me when I could get a new appointment, only that they didn't have anything right now. If you don't want the patients you have just be honest and say so. I guess I'll be finding a new dermatologist :

The front desk is extremely unprofessional. I was in a rush this morning and out of habit, since the mask mandate has lifted, I forgot my mask. I apologized and asked if they had one for me. First, they told me to go check my car again? Then proceeded to roll their eyes and hand me a mask. As soon as I sat down I heard rude comments from the rest of the staff, laughing, saying I should've read the sign in the front.

I was well aware of it. But accidents happen. They followed by saying they should change the rules to if you don't have a mask you have to reschedule your appointment. Just unprofessional overall and not my first bad experience with them.

There are not enough good things to say about Dr Soderberg and her staff. She is an expert in her field but also the kindest and most compassionate doctor I have ever met. When you have an issue she will pull everything out of her arsenal to help. Truly the best!

My first visit with Meredith and her MA was awesome. She listened to all of my concerns, she knew what I needed and was very detail oriented. My 2 following telehealth visits were very unorganized; waiting for about 40 minutes for a 5 minute conversation with a PA who was clearly just winging it. It seemed like she had no idea who I was and no interest reading my chart before the visit.

If I have a copay that I have to pay every single time I am seen I would just appreciate maybe just a heads up that the telehealth visit is going to be delayed, someone who briefly skimmed my chart before speaking with me and a little more time spent talking about the medication, what to expect, the dos and don't etc. I was told after my TH appointment (the first one) that after I texted my pregnancy test that someone would call to schedule my follow up.no call.

I don't mind calling for my own follow up but don't say someone will call me when they won't. A lot of my knowledge is coming from looking it up myself and support groups. I understand they make money by seeing a lot of patients but I hope the "higher ups" realize that it is severely impacting patients care by making providers see so many patients in one day, that they can't actually do anything useful or help anyone. Very disappointing, maybe it was just those 2 x and it will get better. I'm hoping so.

Where do I begin, This office of the absolute definition of unprofessional! I went in because I have been struggling with hyper pigmentation and dark spots for a while now and I finally had the time and availability to schedule an appointment, on top of waiting for the doctor for about 45 minutes when it didn't seem to be very busy when she came in she looked at my skin for less than five minutes and automatically prescribed Something generic without even looking into my problems are listening to what I had to say.

So I go home try what she recommended and it literally made my skin break out in hives and become 10 times worse than it was. When I called the office to reschedule another appointment after I had told them what happened instead of trying to fit me in your schedule to see me they just prescribe something else without even listening to what was going on.

It has gotten to the point where I've had to go to the emergency care and the ER doctor literally said what she prescribed me is only meant for severity cases which wasn't me. If you are a person of color I do not recommend going to this office as they do not know how to deal with melanin rich skin tones. This situation has gotten so bad that I literally have cried myself to sleep and I'm embarrassed to even go outside because of how bad my skin has been like I said previously I've dealt with acne and hyper pigmentation my whole life but it's never been as bad until I started going to this horrendous office.

It is starting to make me question their business practices and if the doctor even has an actual PhD or not. I am so disappointed and like I said I would not recommend anyone going here especially if you are a person of color.

I was a new patient this morning and had a great experience. This morning I woke up and urgently needed to get in to see a dermatologist. I called a few places and coastal Dermatology listened to my concerns and fit me in! Everyone there was very nice and the nurse and doctor were great. I felt like they really cared and were concerned about my issues. I would 100% recommend this place and will go back if ever needed. Thank you guys for taking me in on such short notice and helping me!

Taylor took great care of my grandson. This is the first visit to Coastal Dermatology, and she took such great care of him, that I will recommend her services. I had another major dermatologist REFUSE to treat my 5yr old grandson, after they said they would. She was kind, patient, and very gentle with him. Thank you!

Excellent. Great customer service. Efficient. Three painless procedures. Cozy modern office. Knowledgeable. Great staff. Will definitely return and refer friends and family. Highly recommended.

I cannot say enough good things about this office - I was very afraid of heading in to have a couple of spots looked at (I waited over a year while researching different offices) - Meredith and her counterpart (sorry I didn't catch your name today!) were nothing short of wonderful. When I tell you this 25 year old was terrified I mean it - the assistant kept me distracted talking about Holiday plans while she numbed me and while Meredith took off a few spots.

She looked at them, said she wasn't worried about them but would take them off anyway - and same day nonetheless. I am so ecstatic to have found these wonderful ladies and will sing their praises to anyone who will listen!

I came in with an unexpected and severe allergic reaction and did all they could to help me. They fit me into the schedule to be seen the same day, were sympathetic to what I was going through, and took the time to answer all the questions I had. I also appreciated the fact Meredith took the time to find treatment options that were best suited for my needs and what I was comfortable with as opposed to telling me what to do without consideration of my situation.

I'm grateful to get personal and thoughtful care, especially when it comes to something as sensitive to a skin issue on my face and eyes. The office is modern and clean, the staff is helpful, and Meredith had a great bedside manner.