Northeast Obgyn Associates

This place is the best! The doctors and nurses are so kind to you.

I love Dr. Garcia! I am a super, anxious, needy patient, and Dr. Garcia never acts or treats me like so. I am amazed at how easy it is to communicate directly with Dr. Garcia when I have a question or a concern, as when I message or call freaking out, Dr. Garcia, is always so quick to get back to me personally and/or make sure I am able to get in that day.

The nurses, front office, ultrasound tech, and lab staff are all super friendly and courteous and create a peaceful, comfortable atmosphere. One semi-negative thing I've experienced is that the blood labs are billed through another company, so I didn't realize I needed to contact that other company to give them my insurance and payment information until about 4 or 5 visits in. Other than that, everything has been phenomenal, and I am so grateful for Dr. Garcia and the staff at Northeast OB/GYN!

I had a good experience with all nurses, front desk personnel, and especially Dr. Bernell. Great Doctor. I was well taken care of through the whole process including the c-section itself. Dr. Bernell checked in on me many times before she left the hospital. I am grateful for such a great experience.

Dr Garcia goes above and beyond for you and dose what he can. Everyone is caring and friendly I would recoment them to anyone.

I chose Julie B. 4 years ago when I was pregnant with my son at 33 weeks after firing my OBGYN. She was amazing from day one and a complete blessing. The most memorable was my birth which went fantastic and was less than 6 hours including being induced. Made sure I never suffered in silence and gave me the epidural when I asked for it. My daughter now goes here as well and it's just the best decision I ever made and she made taking me in. I say I made. But honestly she made the choice to accept me as a client and I adore her.

Dr Bernell ROCKS! She is awesome at her profession and gives you her undivided attention. I never feel rushed. Her team is great as well! They all have smiling faces and great attitudes.

Love Dr. Bernell and all of the staff, the quality of service is very rare to find these days. There's practically zero wait time after checking in, no more than 5 minutes. Dr. Bernell takes her time to listen an explains everything and answers every question ( never rushing to get you out of offce). She has great bedside manners, is kind and gentle.

I always leave feeling like she really cares about me and has my best interests at heart. The staff is always kind, friendly, accommodating and very helpful. I will 100% recommend Dr. Bernell and her staff to any and everyone I know.

My sister had a horrible experience here. 1st the nurse was extremely rude and wouldn't let my sister even get a word out. 2nd they told my sister her baby stopped growing and said that she was having a miscarriage with no signs of it and she should be bleeding soon. Got a 2nd opinion weeks later and baby is perfectly fine and healthy. Please get your facts right before you put a women through that. Very inconsiderate about her feelings telling her it was okay because she already had two kids. Unprofessional.

No one calls back! Told me I didn't need a hormone test. Still waiting a half a yr later for my breast exam results and bone density results. Only gave half a refill on hormones. Said would only give more when the above results came in. Getting someone to answer is ridiculous! I have been with them over 10 yrs and never had this problem! Time to find a new Doctor office, I don't need this headache!

First impressions will destroy your business. I would have been a new patient. I left a message and my call was returned within the hour. When I came to the phone they had hung up. They called back and Cindy proceeded to tell me she was too busy to have to hold for me to come to the phone so she hung up. It was 30 seconds or less and it took longer for her to hang up the phone and redial.

Customer service tip #1 DO NOT SCOLD your potential new patient. Customer service tip #2. Telling them how busy you are only makes them feel you will treat them like that during their visit or any other time they may call for a question. Patients have choices, Cindy made mine real easy to go elsewhere.

I saw the terrible reviews before scheduling an appointment & I still proceeded which I regret immensely. Hands down the worst experience I've ever had with a doctors office. Please take the time to research before coming here or bringing your daughter here. Dr. Bernell was very nice and helpful. Her assistant Danielle treated the doctors office like she was a cashier at McDonald's.

Extremely incapable staff, will lose/mix up your samples & misdiagnose you. Then will expect you to continue coming back while they pump you with medicine that isn't going to treat you. I'll be looking into how to report this office because this experience was completely unprofessional and downright insane. If you care, even a morsel, about your health your daughters health or your baby.do not come here!

I've only had experience with one of the providers, Kelly and she was very nice. But I waited over an hour in the waiting room. I was a new patient so I got there early to do paper work at 3:30pm and my appointment was for 4pm. There were numerous people that arrived after me and even after my appointment time and one was a new patient as well. She sat right next to me to fill out her paper work.

She was called back, seen and left and I was still waiting. I asked if Kelly was running behind and instead of a yes or no I was told that I would be called back soon. 15 mins later at 4:50 I was finally seen. I was not a happy camper. I had some lab work done and a week later (Monday- Monday) still no call. I've checked my patient portal and my lab is still pending.

I'm starting to second guess my switch to this office. Even though my old Dr. moved she might be worth the ride. I was with her 10 years and the only time I waited longer than 15 mins was when she was delivering a baby and labs should not take this long. Not a good first impression. I'm going to give it one more try and see how it goes.

Dr. Bernell is awesome! I went in looking for an answer for my hormones and within weeks have had the best results ever. She listened and asked questions to figure out exactly what I needed. She is the best! Wouldn't go anywhere else! The staff are wonderful too. Always greeted with a smile and the check out lady always is laughing with a big smile.

Dr. Hendryx is amazing however the other 98% of NEOBGYNs staff is absolutely horrible. The office personnel treats patients like they are trash, avoiding personal interactions as much as possible. The office NEVER answers the phone and take days/weeks to issue a callback - if they ever actually return your call. Their billing department is THE WORST. The women who works this department has the intelligence and people skills equivalent to a rock.

Dr Hendryx is phenomenal! She delivered my daughter earlier this year and I can't say enough good things about her. She really listens to you and explains everything that is going on with your body. And her positive personality is very refreshing! Sometimes the office staff is less than stellar but small price to pay for a dr you can trust and that listens!

I can't speak of all doctors here, but Dr. Hendryx is FANTASTIC! She cares, will answer any question and does not rush your appointment. I don't live in Kingwood anymore and drive from the medical center to see her! I would recommend Dr. Hendryx to anyone in search of a new doctor.

Dr. Hendryx is outstanding! We had to transfer mid pregnancy and she's greatly missed! She started seeing me at 5 weeks pregnant due to being high risk and she never let me feel her concerns. Excellent bedside manner and so upbeat and informative. If she doesn't have the answer she will shortly or will consult with another doc to have your information the next time you go in. I wish we could have taken her with us to San Antonio!

My sister loves her OBGYN Dr. Hendryx. Please like picture attached of my sister, her hubby, baby Memphis & The doctor that delivered her=the Amazing Dr. Hendryx: They have a private parking lot that's in the back of the hospital 2 stop signs and right on the driveway headed west from Kingwood Drive. The reception area is prettily decorated with shimmery tapestries & Thomas kinkade-like landscapes. Kinda reminds me of an Ethan Allen Showroom from the late 90's. Personnel here is super friendly & The Amazing Dr. Hendryx REMEMBERS & knows ALL of her patients. She's consistently ready with a smile & an outgoing demeanor.