Customeyes - Lenexa KS

I've been to many eye doctors. I've not had one that would sit and talk with me and geek out about the cool eye tests they do. I had one of the more advanced eye tests done that replaces actually dilating the eye. After the test he showed me what he was looking at on the computer. It was so very interesting and educational. The check in process and pre-exam as well as the exit process was all very enjoyable as well. The staff is all top notch. Let me add in how clean and sanitized it was as well. I will return and recommend.

First, let me say that I have been a patient of Dr Drake for over 25 years. He is the only one I will see on the group of doctors. I'm sure the other doctors are good too but I trust Dr Drake implicitly. I'm thinking they have two new staff members because they weren't very organized and didn't work well with each. For example, they put me in the room before I took out my contacts causing the doctor to wait on me, the BP cuff needed batteries she said she would take care of but didn't.

No one told me to take out my contacts before the next tests and I had to ask for solution to do that. Small things but as a whole, it was just strange. Hopefully they will learn. I would recommend this practice, and have, 100%.

It was very easy to schedule an appointment online. Everyone at the practice is very friendly and helpful! Dr. Luebbe does a great job of a full examination and explains why she is asking questions, and walks you through any suggestions she has. They even gave a suggestion of where I could find the recommended over the counter eye drops for the lowest price, I didn't even have to ask. This was a great experience and I will definitely go back!

Very professional, friendly staff and optometrists. They are very knowledgeable and trustworthy. My eyes will go no where but to Custom Eyes! Thank you for all you do.

The best service I have ever Experienced. They went above and beyond. I would Recommend them to anyone who needs a eye doctor and to get glasses. They Doctor took his time with me and explained everything and Traci who was so patient with me I had a hard time choosing frames and she was right there helping me out picked a fabulous pair she explained all the details that would be put in my glasses. Probably the best service I have experienced over the past year I've seen 4 Eye doctors and they are by far by far the best.

Quickly got in with only a brief wait. Staff were very friendly and professional. Really appreciate Dr. Drake and his great care. Stephanie helped me get my eyeglasses at the end and brought out a few pairs for me to try that weren't out. Very helpful and got the right color and size. Yay!

A great team with awesome customer service! Dr. Cossette creates a fun and relaxed atmosphere during exams, along with careful and thorough explanations. Highly recommend.

The Staff was very knowledgeable and accepted the Eyes Of Hope Voucher I received when my home burnt down last December. The Doctor gave me a script and confidence and told me my vision was better than what I thought it was. The staff member helped me find a perfect frame was so humble and patient with me even after she found out I had no money. The staff member went above and beyond making my morning okay. I rate 10/10 A+++

Although I am not a current patient, Custom Eyes saw me last minute to treat an eye injury. Dr. Luebbe treated me and I am so glad that she is accepting new patients. I am in need of a great eye doctor and she is excellent. Very happy and thankful client

While Dr. Cossette listened to my needs and concerns, he was also efficient and straight-forward. I am very satisfied with my new contact lenses and glasses. I recently brought my husband to get his new prescription and he really loves his new contacts as well. Also, the staff is friendly.

Great place to get an eye exam. Very flexible hours and pleasant staff. I always see Dr. Cossette, and he is knowledgeable in his craft. They recently remodeled their front waiting area, but I feel the last one was good as well. Great selection of eyewear, and they really work with you if ever have any issues. Overall, pretty satisfied withy experience here.

Unbelievable customer service. Great team, great doctors. And, my new Nike 7246 eyeglasses rule, man.

Dr. Cosette is awesome! He's super friendly and make getting an eye exam fun. I'm a hesitant person when it comes to getting my eyes checked, haven't had the best experiences. The staff at this location made me feel at ease and let me take my time when doing the pre eye exam testing. I had to get my eyes rechecked 3 times because the new lenses were causing me to have headaches. Dr. Cosette never gave up or made the issue feel like a burden, he tried many different things to figure out the problem and I'm thankful he figured out what was wrong! I love my new glasses and thankful to see well!

Great, timely service. Efficient and friendly staff and the atmosphere of the office was the kind anyone would look forward to coming back to.

VSP In-Network Provider! After shopping around for frames for some time now, I'm glad I decided to check this place out. They have a good selection of frames. Good selection of affordable frames and some of the name brand ones such as Ray Band and Coach weren't too overpriced. Service was exceptional! Irish was very helpful. Since my prescription is very light they'll be available the next day.

This made me extremely happy because, I've had my existing frames for 4 years now! Time for a change : What made me even happier was my bill. 30 bucks. And, there's a promotion going on right now where I'm eligible to receive a $10 rebate for purchasing Crizal lenses. Sweet!

Everyone here is super sweet and helpful! Both my husband and I go to them for our exams and eyewear. When we went in for our appointments, we were seen immediately. They had one machine in particular that I wasn't used to using - a machine that allowed the doctor to see the retin without dilations which was nice. Dr. Chris Cossette takes his time and clearly explains the whole process and his reasoning for his recommendations. They have a pretty good selection of glasses to choose from and they had my glasses ready within a week.

Got my money back from them. As it turns out, I think I am better off without prescription lenses. Plus, the aggravation I go through each and every time is not worth my time. So, as far as eye exam, I would rate them excellent. They were able to determine what I needed as far as strength and to adjust for a small amount if stigmatism when other professionals could not.

As far as lenses and staff, I think they need better training. The areas they seem to be lacking in are selling the right product to a person (not just selling the progressives which are the probably most expensive) and measuring peoples eyes accurately, and not acting like the consumer is lying when he/she states that the lenses are incorrectly made. Marcy should be demoted to backroom stock girl for treating people the way she did me. Stephanie was the helpful and more friendly one. Thanks Stephanie.

Great location, friendly staff. I have been going to this office for 10 years now and have followed them from Oak Park Mall years ago. I met one of the new doctors this week, Chris and he was wonderful. Explained well and took a lot of time to try out different contacts! I really appreciated the time he took because I want to wear contact- im sick and tired of glasses!

In 17 years of wearing contacts/glasses this was by far the best eye care I have ever received. Everything was explained so clearly to me and I felt they genuinely cared about everything from the health of my eyes to the appearance of my glasses. I will absolutely return and highly recommend them.

I have been having my eyes checked here for a few years and am always glad with my decision to go here. The visits are always quick and efficient. The doctors are knowledgeable and answer any questions I have. Everyone is friendly and courteous, and they've made an effort to make the eye exams as comfortable as possible. The only thing that I think could be improved is the frame options. Compared to some other places in the area, the options are fairly limited.

GREAT STAFF, FACILITIES, CONVENIENCE, ETC. I am very happy to have found Drs. Drake and Cossette. I have had several issues with my eyes in the past 7 years (age is attributed :( ). I feel like I've found my "full-service" eye station and am very thankful. Each staff member is pleasant and truly pays attention to my comments and thoughts. A recent eye issue was thoroughly/correctly evaluated by Dr. Cossette and is improving daily. It is great to find a one-stop-shop for all my eye care needs.

We've had great service since we moved here in 2005. Dr. Drake found and treated a dry eye issue for our son. We had no idea that there was a problem so we were very thankful that it was caught at his annual check-up. On another occasion, Dr. Zybko met us at the office, after hours, when our daughter was experiencing severe eye pain. Turned out she had an eye infection which we then treated.

A month ago, our son was experiencing eye discomfort. The staff worked us in that morning and Dr. Zybko diagnosed and started treatment for a double eye infection. We've been very happy with the service we've received from the staff and from Dr. Drake and Dr. Zybko and highly recommend Custom Eyes!