Sandhills Pediatrics - Christopher Diasio

My family and I showed up for an appointment, for an annual check up, and we were turned away for not placing a mouth diaper on. There was absolutely no exception to their policy. We were not sick. This is discrimination and prejudice. I thought we were passed this in this country.

If you're still thinking masks are saving your life then this clinic is for you. If you think getting your 500th booster shot is the best thing for your health then this clinic is for you. If you're afraid to shake hands because of coofid then definitely take your children here. Definitely look at "the data" from the CDC and make sure you give your child all 40+ vaccines or you are endangering everyone's lives. What a joke.

We just switched to Sandhills because of a terrible experience at Rainbow pediatrics. Having three children, transferring all records, medical history and paperwork is no easy feat. After our first visit, I am so relieved that we made the change. Dr. Sexton is so caring, takes his time and is very thorough. Much more so than I ever experienced at Rainbow Pediatrics. I look forward to many years with this pediatrician. Thank you so much!

The nurse practitioner is rude, assumptive and dismissive. I am a mother of three. We move a lot. my kids have seen many a care provider. We have had the experience of an appt with her twice, once with my husband present and both were the same. Did not allow me to ask a single thing, and I did have some concerns. She had decided who we were and how we lived within the first four minutes of walking in the room. Moves way too fast. Two kids in and out in under twenty minutes, including weight/height checks and vaccines. Sounds good on the surface but yeah, it isn't.

I am sad to be ending our time using Sandhills Pediatrics. Mostly because I used to have all good experiences and lately I feel like that has changed. I feel strongly that the doctors are very much stuck in what they learned years ago, and are unwilling to learn new information or continue their education to be up to date on evidence based practice and developments.

In particular, in regards to breastfeeding and tongue tie. I am sure there are other things. I was very unhappy with a call I had with nurse triage recently. Also, as a third time mom (and also, a former NICU RN), it's excruciatingly frustrating to take your baby to a check up to then be given - not medical advice - but unsolicited parenting advice, that I shouldn't nurse my baby on demand and that I was creating a bad habit.

This baby was 48 hours old. It's a good thing I know better and I let my baby nurse to bring in my milk supply. Then later, having another physician give improper care advice about something else. They also said my son's tongue tie was not a big deal - I knew he had one and it was causing major problems so I took him to people who are experts on the issue because I was feeling very defeated that SHP really seemed to brush off my concern.

I'm truly sad about it. Dr. Diasio was such an amazing cheerleader for me when I had my daughter and was breastfeeding her. I was so happy to have that kind of support! Dr. Boals took my concerns about a bullseye on my child's wrist very seriously, and gave me the best tip about how to administer medication. I liked to convenience of them being close by. But, I feel strongly that my concerns and thoughts as a parent have been brushed off lately and I am not willing to risk my kids care.

It's really a shame. Parents aren't trying to be difficult - our concerns about our children and their care/what we want their care to look like are valid. SHP is the sole pediatric office in the area - they really owe it to their patients and their families to be constantly learning, following research, and be a source of *evidence based and factual information*. I'm disappointed.

I waited over an hour for my 3 month to be seen and they still didn't come in the room. All the other patients had been seen and left, while me and my baby were the only ones still in the room. Not to mention they told me to keep her clothes off and it was freezing in the room. I waited a little longer and I finally put her clothes on because she started to get fussy.

REFUSE DR BOALS! I had multiple problems with this office. I have twins who are now 18mos and started going there when they were 3mos old. I always had an issue with Dr. Boals as he would always do what he wanted instead of listening to and addressing my concerns. He miss pneumonia diagnosis with each of my boys resulting in UNC intensive care hospital stays (which is super scary for any mother but especially one of 27 week born twins) I called and left multiple messages with the office manager NOBODY ever returned my call.

I never returned to this office and no one ever contacted me about my complaints. 5 months later the sent a referral to social services saying I neglect my children. Children they haven't seen in 5 months! Case has been closed but I had to jump through hoops of course and it's embarrassing to say the least! And guess what NO ONE has contacted me about my complaints yet! CHOOSE A DIFFERENT PEDIATRICIAN. Or at the very least REFUSE DR BOALS!

Great hours! Love the staff - they are always friendly and polite. My pediatrician is awesome and always available when I need him. The nurses are very friendly and helpful. Both locations are clean and organized with easy parking.

Always have a great experience here! I take my daughter here the nurses and front desk staff are great I was running a little late for an appointment one time and they still saw me, I have called the office multiple times not knowing what to do with my baby whom has acid reflux and they are always really nice. always call me back just to check in. the doctors I've saw are really great as well. I loved dr. Sherrington hes an older doctor but he is very sweet and very caring

Even though doctor's appointments usually last 40 minutes, we were running late and were going to get there 20 mins late. However, they have a 15 minute policy where they cancel the appointment after 15 minutes. I waited 3 weeks for this appointment and they cancelled and rescheduled for 3 weeks from now. So now I have to wait a total of 6 weeks for 1 appointment. Waste of my time, don't waste yours on a sad excuse for a pediatrics office.

Always on time, work with me on scheduling and is always polite. Only one time did I have a problem getting checked in but that was quickly rectified and it was an error on a new front desk individual. I would recommend this place to anyone. I'm not sure where these bad reviews come from, I've been taking my son there for a year and never once have I personally had any disrespect nor have I seen any. Hope this helps!

My twins have been coming here for about two years and I've never had any issues with getting an appt in a timely manner, the doctors, staff, etc. Some of the nurses aren't the most sociable ppl (I've only experienced this one time), but everyone I general is friendly and patient (esp the doctors). I like that they have a walk in clinic in the mornings bc it makes things extra convenient when appts aren't available the same day and the little ones are sick.

Stay away from this place, it's awful. I took my baby to Sandhills Pediatrics from the time he was born to just before 7 months old. I tried to make it work with them for a while, but it never did and I will never go back. They have dozens of doctors on staff, and they shuffle you between them. We never saw the same doctor twice. They mostly seem to only want to treat for stuff that is already a problem, they do not help people avoid problems in the first place.

They missed a lot of things that ended up causing real problems for my baby, and then did a poor job of treating those problems. This was my experience with them specifically in the areas of breastfeeding/eating (no help in this area that is so important to baby health), vaccinations (poor knowledge of what they are), a neck problem the baby was born with called torticollis (lack of guidance on what to do to treat this correctly which lead to uniformed decisions on my part) and a tongue tie (which they did not find until I showed it to them at the age of 4 months).

The tongue tie should have been diagnosed in the first office visit at a week old. I felt like I was the one who had to be observing the baby for issues, and finding proactive solutions. The problem is that I'm not trained as a doctor and am not qualified to know what to look for or what to do. That is why I go to a doctor and pay them to do this.

But that's not what I got at Sandhills. The only thing they really are proactive about is vaccinations. Although, when I asked them about the vaccines and how they worked, what was in them, etc, they could not answer my questions. I asked if there was anything I could be feeding the baby to help with the process, they had no idea. I asked what the relationship is between the vaccinations and the nervous system and digestive system health, and what to be careful of.

These are things that are the most common concerns in relation to vaccines, but they had no answer. They just gave me the info sheets that comes in the vaccine package from the manufacturer. To me this comes down to lazy professionalism that aims to operate at the lowest standard possible. They don't look for any particularities your child may have, they just apply a standard formula of care to all children.

Which must be fast and easy. If your baby doesn't have any unique issues, this won't matter. But if your baby has anything that is in any way out of the ordinary, chances are good that they will just miss it. They call the exams "Wellness" checkups. But they have nothing to do with wellness or how to provide well rounded preventative care for your particular baby's overall daily health.

A lack of care for normal daily things ensures that you end up with a baby with problems of some form. And then they want to just give you a prescription for the problem this enables. And then I'm supposed to trust them to give the baby vaccines that they themselves don't understand. And they think this is good work. It's shocking and insulting.

At the last exam that I was in I had a lot of questions about the many issues my baby was having that kept not being resolved. By the end the doctor said that she "couldn't do this", and stormed out of the room. She didn't seem used to a parent who was engaged in what was happening with their baby, and she didn't seem to like it at all. If they had done their job in the first place, I wouldn't have had to be the one asking the questions and trying to solve my baby's problems.

Dr Mabry has seen our twins for some time now since we moved back to my home town temporarily. He is incredibly patient with me no matter how many questions I come up with. He never makes me feel rushed through the appointments, and is so sweet to my babies. It's nice to have a pediatrician who wants to eat my babies up as much as I do : It's so obvious to me how much he enjoys his job.

We will be moving back to Raleigh soon, and I'm seriously considering making the drive back and forth for future appointments! The seven lakes location has the sweetest front office staff and nurses as well. They're like family.

My husband and I had 7 different visits at Sandhills ped with our newborn son who had terrible acid reflux. I asked numerous of times to have his med changed or for them to do something different for him to give him some relief. I was told on several different occasions by Rachel Brantley "he's a newborn he's fine ". No he was not. He would spit up 2-3 ounces of his 4 ounce bottle every feeding.

She blew me off every time I asked her for help for him. Then I called the office and left 2 messages on the voicemail and no on ever returned my call. So we switched pediatrician office to a whole new practice. Come to find out on our first visit with the new pediatrician my son had several different medical issues that were never mentioned at Sandhills ped. But I had asked about them several times. Now my son is getting the help he needs and has new reflux med and is doing great.

I love 95% of all the doctors and policies and experiences we've had there, but I've had two interactions with one doctor that was so incredibly rude each time. The first time, when he asked if Fletcher had a fever, I replied "it was 99 under the arm" he replied "so, no. axillary means nothing to me". And today, when he asked if Fletcher's had any other issues, I said "he projectile vomited last night randomly" he replied "so did my dog". I've never experienced such rudeness - and arrogance - and overall I felt like my son's health was his absolute last priority. To Sandhills pediatrics overall, I give 5 stars, but to Dr. Harrison Mabry I give 1.

Let me start this review by listing the positives I've encountered with Sandhills Peds. First is the doctors. They are all wonderful with kids and very helpful to the adults. Secondly is the building in Seven Lakes. It's very new, laid out nicely with waiting areas for sick and well children, and very clean. Now for the negatives. You cannot talk to a doctor.

You cannot even leave a voicemail for a doctor. Everything goes through a nurse or the front desk with things often getting loss in the shuffle. For example, I needed to get a prescription refilled for a foster child and it took me 9 days and at least 6 phone calls. In fact, the only way it got resolved was for me to drive up there and refuse to leave until it was written. Granted the front desk staff was very friendly and apologetic that day, but clearly this miscommunications shows there are areas that need to be improved with work flow in the practice. Unfortunately, there aren't many other options for those of us living in Pinehurst. As a result, I'll continue to use Sandhills Peds, but will not be happy about it!