At our offices, we believe that a doctor and patient become a team for treating an individual's feet. Dr. Velarde spends most of their time listening to understand your concerns and responding with the best treatment options for you. With the help of our professional staff, they also follow up to make sure that generally pain is relieved, problems are resolved and your health improves. We also want our patients to be informed about podiatric problems and treatments, because informed patients make better decisions about their health and well being.
Services
From routine checkups to treatments for surgery, Dr. James D. Velarde is equipped to handle all your podiatric needs. Ankle sprains are caused by an unnatural twisting or force on the ankle bones of the foot, often resulting in one or more ligaments on the outside of the ankle to be stretched or torn.
The brief descriptions below are designed to familiarize you with our staff's training, professional credentials and work experience. Dr. James D. Velarde is a graduate from Loyola University, Chicago with a Bachelor of Science Degree in Biology. He also graduated from the Dr. William Scholl College of Podiatric Medicine in Chicago IL.
Comfort and convenience are the hallmarks of Dr. James D. Velarde's office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance acceptance and billing. Also you may fax a copy of your insurance card (both sides) so we can verify your benefits prior to your initial visit to 630-238-0164.
Your first visit to Dr. James D. Velarde establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information, like your medical history, and give you time to get to know your doctor. You'll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more.
Reviews (6)
Jessica Piper
Jan 14, 2020
As far are the medical services go, they're great. Got the job done. However, this doctor's services are extremely overpriced. Regardless, after being told the amount I owed I told the receptionist to send me a bill via postal mail in 1/2019. 9 months later (in 9/2019) I received a call for a debt collector on behalf of this doctor. I never received a bill from this doctor's office, never received a phone call from them during the last 9 months trying to collect payment, and then they sent me to a debt collector. IT IS ILLEGAL TO SEND AN INDIVIDUAL TO A DEBT COLLECTION AGENCY WITHOUT GIVING THEM PRIOR NOTICE THAT YOU ARE GOING TO DO SO.
When I called the office to notify them I did not receive a bill for my 1/2019 visit I was told by the receptionist "my system said the bill was generated and I can't control if you get the bill or not". I asked why no one picked up the phone to ask if I had received a bill in February, or March, or May, or June, or July, or August before sending me to a debt collector?
I was told by the receptionist "Are you done speaking now?". Worst doctors experience I have had with extremely unprofessional, unhelpful, and unknowledgeable staff. Highly do not recommend.
When I called the office to notify them I did not receive a bill for my 1/2019 visit I was told by the receptionist "my system said the bill was generated and I can't control if you get the bill or not". I asked why no one picked up the phone to ask if I had received a bill in February, or March, or May, or June, or July, or August before sending me to a debt collector?
I was told by the receptionist "Are you done speaking now?". Worst doctors experience I have had with extremely unprofessional, unhelpful, and unknowledgeable staff. Highly do not recommend.
A. Ya V. V.
Apr 23, 2019
Kiera Rinker
Jan 08, 2016
Mabel H.
Aug 31, 2015
Dr Velarde seriously is amazing at what he does. He has worked on my moms foot for fungus, ingrown nail that was infected and performed surgery for torn ligament on her as well and recovery was fast and no complications. My brother, my cousins go to him and now I have my boyfriend go to him as well twice and we actually have an app this afternoon.
Seriously this doctor is good and doesn't sugar coat anything. I like this office better the the one on 26th street. He has all his equipment here and it just looks cleaner. His staff is friendly (the ones in Bensenville that is). All in all he most definitely deserves all 5 stars.
Seriously this doctor is good and doesn't sugar coat anything. I like this office better the the one on 26th street. He has all his equipment here and it just looks cleaner. His staff is friendly (the ones in Bensenville that is). All in all he most definitely deserves all 5 stars.
Stephanie Diaz
Mar 23, 2015
The receptionist was very kind but the doctor himself was rude I was explaining everything I knew isms he would roll his eyes and make faces when I didn't know something. Very disrespectful if you ask me also over the phone the told me that they covered orthodics and when I got there they told me that they would be 530 something dollars soul the information they gave me did not match what they told me when I got there I was very upset because it was basically a waste of time for me to go there I would not recommend going to this doctor
Zulma Grisales
Dec 31, 2013
I must say that Dr. Velarde is a great foot doctor! He knows what he is doing and gets to the root of the problem! My biggest problem with his office is the main secretary! SHE HAS THE WORST CUSTOMER SERVICE AND NASTY ADDITUDE! She acts like she owns the office and Dr. Velarde time! She is arrogant and unprofessional in every way possible! My mother had to call her multiple times to get some paperwork faxed to our disability company and this lady threatened my mom saying that the Dr.
Would not see her if she didn't pay the balance! Granted the Dr was getting paid through the insurance and my mom was only getting 60% of her pay! All in all this office without that secretary would be spectacular but with her there it's not worth the stress and headache this woman will cause you!
Would not see her if she didn't pay the balance! Granted the Dr was getting paid through the insurance and my mom was only getting 60% of her pay! All in all this office without that secretary would be spectacular but with her there it's not worth the stress and headache this woman will cause you!
