St Paul Medical Center: Pham Bang Vu

I've been a patient of Dr. Pham for about 17 years and this used to be a good clinic, and he used to be a good doctor, but as he gets closer to retirement he seems to be caring less about patients and is unaware about the way his staff works. I called to request medical records and was transferred to an answering service where I left my info and reason for my call.

I didnt get a call back so I called and was told it was being worked on.lie! When I was transferred I was told I had to come in and fill out a request. I went following day and was told it would take 2 weeks. I offered to pay but was told I pay when I pick them up. About a week later I get a call telling me the cost and that it'll take 2weeks from when I pay.

Yes I'm upset because I'm being misinformed (lied to) each time. They need to be upfront and stick to their words. I put in a written complaint now let's see if its followed through. I believe it's time to find a new medical office. After all, I'm a paying customer, I'm not asking for charity.

This guy is a quack. He charges you 70 bucks for 1 minute of him talking over you and not listening to you about your symptoms. And then prescribes you something that doesn't even treat the symptoms you have. There's so many better clinics out there to go to, don't waste your time or money with this guy!

I've been a patient at St Paul Meducal for 10+ years. I came in last week for my annual wellness visit. Doctor reviewed my history, ordered preventive tests and shot to help me stay healthy. Staff was friendly and helpful. I spent about 40-45 minutes at clinic which I think was pretty reasonable for doctor visit. Happy with services.

First and last time at this clinic. The doctor didn't listen to a word I said, prescribed me medication that he told me was weaker than what I actually needed on the basis of my reproductive abilities. Never in my life have I had the displeasure of dealing with such a sexist, condescending, uncaring, unknowledgeable medical staff. Save yourself a major headache, go somewhere else.

Trash, waited 2 hours for a 5 minute consultation, doctor didnt ask anything else than "why are you here". Looked at my tonsils even though i went in to check on my eyes. Asked to be sent to a eye specialist ans completely ignored my request so i had to ask receptionist to recommend me an eye specialist. Prescribed me medicine that had nothing to do with the symptoms i have. Overall, horrible experience, would not recommend to come and waste your time here, save your time and go somewhere else.

My mom went to see the doctor because she was sick and the doctor gave her antibiotic. After 2 weeks she did not feel better at all so she went back and the doctor did not want to examine my mom again he just told her to keep taking the antibiotic that he gave her which clearly wasn't having any effect. The doctor did not care about my mom's health he just wanted to get her out so that he could look at the next patient. The doctor is lazy! The medical assistants are really nice and do a great job but the doctor doesn't care about his patients!

Just ok. Place seems relatively clean and everyone seems to speak Spanish fluently, and pharmacy right next door, but the bad outweighs the good here. I showed up at 9am sharp because they don't take appointments (crazy), so you're forced to just wait for them instead of coming in when it works for you, and wait you will. After about 10 minutes of waiting, they finally opened the door, I signed in, 20 minutes later (9:30) someone finally talked to me and took my copay (there was only one other person in the office, not busy).

So only taking walk-ins and being really slow to take patients is super annoying for anyone with a job or things to do. Also, despite being there first one in, I was the third or fourth patient seen, so the order on the sign in sheet seems meaningless. 10 am rolls around and I can finally see the doctor, again, not busy in the office at all, more than an hour after waking into an empty office.

As far as the doctor, I saw a PA, and he was very fast, maybe a little too fast.but it's unfortunate that you can't talk to the doctor on the phone for a referral and have to burn your time waiting. Medical care was fine, but slow, unprofessional staff.

Horrbile doctor and staff. They say, they are there to help their patients, that is a lie. They cant even answer simple questions over the phone. They request for you to come into the office to speak to the doctor, so they can charge you for a office visit. Which the doctor will only dismiss the situation, and your out your copay money. The receptionist is also rude, and not pretends to be sympathetic, as she tells you that they are their to help. This doctor office is a waste of time. And advise people to look into other doctors, if u want to be treated right and heard.

Fast, effective. The staff verified my insurance and explained benefits. They were knowledgeable and helpful. Doctors gave me prescription that solved my problems. Office was clean. Waiting time was brief. I'm happy with my visits. I highly recommend this office and doctor.

I and my wife 've been coming to this clinic for a few years now. It's just like any other clinic as far as doctors coming & going as well as medical assistants. The place is clean so that's a plus. Parking can be a drag sometimes but other than that they try to see you as quickly as possible which is what I love the most. I ll always return for any future requirement. Highly recommended.