Obstetrics & Gynecology West PA

I was so blessed in finding the best best doctor! Dr. English. I had not idea where I was going to find a trusty obstetrician. It was my first time having my baby here. So, looking up on the internet, appeared OBGYN near me. Dr. English's name pop up in many reviews. Very good reviews about him of course. So I decided to make an appointment with him and see.

It Was the best desition I could take! Having him as my doctor was the best! Such a nice person. Very funny and hilarious! Made me feel very confortable and calm. Previous minuts of my c-section, I was soo nervous! My husband didn't know what else to do to help me with my nerves! We prayed too, I knew that everything was going to be fine, but still, I was nervous!

So Dr. English came to see me and he said. let's have some fun here! Lol. And many other things, my husband and I were laughing and he made us feel better. So, to summarize, it was an amazing experience! With an amazing doctor and surgeon! Also my incision looks great! : Lol I know it sounds weird but it's true! Even though I had 2 precious incisions, he did a great job in this one and made it look so good.

Also I wanted to thank Mara, Dr. English 's nurse, who is a sweetheart! She is So kind, she listen to you, she is so sweet and helps you each time you need it. She makes you feel safe. Love her! Also The girls from front desk. are very very nice too. can't be more thankful to God for bringing me here, and thankful to my doctor, the nurse and the staff for being with me in all this journey! I truly and totally recommend Dr. English! The best doctor ever!

WORST CARE EVER! Do not trust these clinics! The Administration is not focused on the patient or concerned with the well being of their patients! I was a healthy (thanks be to God) patient here for over 5 years and when my needs changed and I needed more care - they refused me care! Do not trust these clinics with your health!

Dr. English is pure magic! My mom had surgery a couple of months ago, and he was the most caring, calm, and easy-going doctor I have ever met. Very good bedside manners, and he genuinely cares about his patients. 100000% recommend!

Dr. English is amazing! He's been my OB for 6 years. He's laid back, extremely knowledgable and has the best bedside manner of any doctor I've seen. I make the drive from Farmington to see him because I'm convinced there isn't a better doctor out there!

Unorganized and poor communication on care across doctors. Called to make sure a procedure can be done which, was approved by one doctor and then not recommended by another so completely wasted my time and taking a day off work. I've been with this clinic for a few years, so disappointed with the current state. I will be transferring care to another provider.

If you want your uterus treated like an ATM, this is the place to go. Every part of your care experience will be designed around maximum profitability, with your needs a secondary afterthought. If you ask to get more information about all of the tests and procedures they're suggesting, they'll ask you why your insurance is bad. And if you call them to get your antidepressants refilled because you're out, they'll tell you that you have to come in first (during a pandemic).

At the very least, you can expect complete transparency- whatever they can conceivably bill your insurance company for, that's what they're going to suggest. The only problem is that when you try to push back, it's all about the shame game. I wouldn't get my puppies delivered by these people.

Loved this clinic until my provider left and I decided to leave around 28 weeks and follow her to a new clinic. I got a call from my insurance company that they had billed me for the rest of my pregnancy package/antenatal care because I chose to leave because I was unhappy with other care received there. Nurses were dropping like flies, and consistent drama in waiting room.

I caught billing errors on more than one occasion. I would check your statements because they wait until you hit your OOP to bill for things that are far from true or accurate. It is really disappointing as this was once such a wonderful clinic.

I used to love this clinic but the last 3 months have been so disappointing in so many ways. I am pregnant with my 3rd child and am ready to find a new clinic. I have had them call to cancel or reschedule my appointments about 3-4 times which I understand that the doctors get stuck at the hospital. They also called me a week before an appointment to let me know my doctor was leaving the clinic and I would need to pick a new provider.

One time they called me to ask me what I was coming in for even though they scheduled the appointment based off whatever the provider had said. Most recently though they called to let me know that my 20 week ultrasound would need to be rescheduled because the woman who made it did it wrong. wouldn't have been such a big deal had my partner not taken the time off of work and I didn't have family flying in from out of town who were excited to go.

Ah and another recent appointment I went in and sat in a room for over an hour before finally having the provider come in the room and tell me that the nurse had checked me out so she never even knew I was there! Overall disappointed with all my recent experiences although Deb the new NP is very nice! I appreciate the response and have since had better experiences in the clinic, I hope that it continues for the remainder of my care.

I had the most wonderful experience having Dr. Larson as my doctor during pregnancy! She is always so kind and friendly. I really appreciate that she has been very inclusive towards my husband throughout the entire process. While going through an intense fast labor the moment I saw Dr. Larson in the delivery room I felt very calm. I highly recommend her and this practice! Her nurse Jenny was always quick to respond to each question I had in between appointments and an asset to the team! Thank you both!

I so appreciate having Dr Teigen as my Doctor and the whole staff of OB/GYN West have been very easy to work with. I had to find a new Doctor after mine of over 20 years retired, it is difficult to find someone you not only feel you can trust but know you can! Over several office visits and a minor surgery Dr Teigen has proven he cares about his patients.

He listens and takes your concerns seriously and has been extremely patient and gentle at every appointment. He is knowledgable and extremely competant! I highly recommend Dr Teigen and this clinic!

Well i would have to say Dr English is pretty amazing. I have been with him for the last two years and been through two pregnancies and i would not of changed a thing. It was also fun that his favorite soccer team and my husbands are rivals so it was fun for them to joke around about that. But over all the care i got from him was amazing made me feel very comfortable through everything. I appreciate all he has done for me and my family.

I've been going to OBGYN West for several years now and I cannot say enough good things about them. My friend also goes here and loves them too. I have seen Dr Toft and Dr Larson who are both SUPER happy and SO warm and welcoming every time I see them. They are both very knowledgeable and my nurse Jenny is THE BEST. I always hear back from her right away and I only ever wait 5 minutes or less - even if I am early to my apts.

This may sound silly but Dr Larson is the only reason why I felt comfortable enough to have a baby. If I hadn't found her, I would never have felt comfortable enough to begin that journey. The only thing I don't like about the office is the new self check in process. Your staff is so wonderful that I feel a bit disconnected now that I have to do the self check in. This is not enough to knock off even half a star though. My Dr here is WONDERFUL.

This is a top rate amazing office. Every doctor I have come into contact with at OBGYN West has been exceptional. My physician is Dr English and I adore him, but Dr Johnson especially and Toft and all of them are amazing. The office is nothing but professional they are so kind and they get to know you and don't just treat you like a number. This is the place to go.

I cannot express my love and appreciation for this clinic/office, especially Dr. Eric Heegaard. I had horrible chronic pain for about a year and a half due to stage IV endometriosis. My first surgery at Mayo had not worked and left so much left to be done. When you go through something like that, you develop a pessimism for the modern doctor or surgeon.

I was very nervous going to meet Dr. Heegaard, but he instantly quelled my fear with his knowledge of endometriosis, excision surgery, and the DaVinci machine that he operates with. I was immediately calmed and excited for my surgery. Now, over a year later, I feel 110% better than I ever had before, my symptoms have almost completely gone away, and I still thank Dr. Heegaard every day of my life!

I have been going to OBGYN west in Minnetonka for years. Made an appointment at this location due to renovations. Very happy with my appointment! Same high level of care and friendly staff. I was very comfortable. I've fainted every time I've had a blood draw since early childhood, multiple blood draws a year I'm 26, I've fainted every time.

Today the nurses I saw showed extra concern and compassion even as I tried to brush away their concerns that it's just a fact of life oh well. These nurses problem solved and told me they would use a baby needle which is much smaller. I'm a small framed woman. GENIUS thank you! So grateful I was in their care today. For the first time ever I did NOT lose consciousness during a blood draw!

But even still I was provided with juice and ice packs and was walked to my car just incase. Thank you so much for taking a moment to figure out how to best provide me care! Grateful.

I came here for services that are 100% covered under the ACA preventative services, and they billed me for it instead. Attempts to resolve the issue have only led to a hot-potato game between the insurance company and this clinic. I would NOT recommend going here unless you want to pay out of pocket for services that should be fully covered. Their billing is screwed up.

I had such positive experiences going to this clinic over a period of 7+ years. The front desk staff were competent and the nurses were friendly and knowledgeable. The frequent appointments throughout my pregnancy seemed very organized and the care was consistently good. Dr. Larson was caring, thorough and a good listener. She has a great personality that automatically puts you at ease. My family moved out of state and I was sad to move on to another OBGYN clinic. If I could've, I would've brought this clinic with me!

This is an update to a previous review of this clinic. I have been a patient of Dr. Weinrich's for about a year and a half. He provided good care for me both before, during and after the pregnancy of my daughter. I like that the physicians at this clinic are on call for all their patients so your doctor will most likely be the one to deliver your baby.

Though he was more hands off than I would have wished considering it was my first pregnancy, he was always very honest and helpful and we were very grateful for the safe delivery of our daughter in June 2015. Unfortunately there has always been a lower level of care and professionalism from both the nurses and the office members. The nurses tend to be crass and much too casual considering the nature of their jobs. Commenting on how much work it will be to have a girl, how they like to drink on the weekends and other less than classy banter is not something I expect from my doctor's office.

The billing office has sent me incorrect bills, and their billing person Gina is very slow to respond and unhelpful once you do get ahold of her. I also have had an issue with them not communicating well what kind of tests or procedures are being done and then billing me later for those procedures (ex. performing 2 types of ultrasounds, the 2nd being less than 60 seconds long, and then charging for both even though the 2nd one was not medically necessary.) Unfortunately for the doctors of this private practice, their staff is a huge disappointment and I will be looking for a new office and physician for future pregnancies.

Let me explain my low rating. I was seen by a PA-C at the Minnetonka location in November 2014. She gave me a Z-pack for a sinus infections. Per the physician I had to see 5 days later at a different practice because I was getting worse let me know the Z-Pack is inappropriate to prescribe to a health, non-pregnant female. I was given the appropriate antibiotic and a nasal steroid.

A couple days later with the proper treatment, I felt better. Now, I brought this to the attention of OB GYN West's business office. I called, wrote letters and emails. nothing. I didn't pay my bill, sending the bill back explaining I'd like the charges removed or inappropriate treatment. No response, No phone call, no letter, Nothing. Finally, in March 2015, I received an email.

I called the office and spoke with the office manager, who couldn't help me. She put me in touch with the administrator, and he was argumentative, dismissive and was no help. I let him know I'd be talking to the Attorney General about this bill. One month later, after letting him know that, I was sent to collections. Unbelievable. I've never complained about the care I've received. and when I spoke up about the awful care I received, this is what happens? So.

I wouldn't accept an appointment with any of the PA-Cs. and if you do receive care from the doctors, they are wonderful. but if you have a billing dispute. well. It's a mess trying to deal with anyone.

Got referred to this place through a friend. The eden praire location has it all and Dr Katie Toft is the BEST I feel. She is friendly, extremely insanely positive, compliments the situation my wife was going through and how she is handling it all, v.v.v through, not in a rush, listens and pretty a PERFECT person you you would want to be taking care of your wife and baby. I will be using Katie T for ALL of my future kids FO SHO! Love her and love the facility and the awesome and friendly staff.

The clinic is nice and good for an OBGYN. No problems there. As for infertility, I'm not impressed. I went there for maybe 4 cycles, paid probably $3k out of pocket and in the end realized I never figured out why I wasn't getting pregnant. I never got a diagnosis. They didn't do any tests on me, such as blood work to check my hormones, unless I asked them to, which they did.

I feel frustrated that I was just put on clomid right away to see if that would work. It's my fault for not asking more questions. (They did do the two major tests of HSG and sperm.) I later went back for my regular yearly appointment and the doctor there told me not to come here for infertility but go to a "real" clinic. That was weird and frustrating since I was now about $3K and time. Also, I contacted them online using their message system and no one contacted me back. I tried twice. I will continue my journey somewhere else, but I wanted to warn others who are going through my misery to be aware.

I was there for annual physical but they changed the purpose of my visit from physical to something else when I asked my specific question. They should have asked me to leave (or informed me) when they realized, the conversation is going off track. When I called, they were rude and tried to pick a fight. The doctor and the higher admin person never returned my call.

However Dr Rachel was nice enough to return my other calls before I complained. Also, they recommended a whole lot of further tests which are not needed according to my other doctor who is a specialist. Thank God I did not go through those unnecessary tests worth $2,000 or more. Always take a second opinion before spending thousands of dollars on worthless treatments recommended by OBGYN West.

I have been a patient of dr. Tofts for about 4 years. She is a good doctor but does not return phone calls. It is impossible to get questions answered and the office staff is rude to people with government healthcare. They lump women into a single mindset and that type of care is not for me. Everyone woman should be viewed as an individual - with individual needs.

Office staff is constantly changing and they have no idea what they are doing. The woman - Heidi - who fills out medical forms is a glorified admin who has no knowledge of what she is doing. She doesn't even understand FMLA or disability. They have no HR department either which shows when reporting issues. Do yourself a favor and find another clinic that values women and doesn't see them as just another woohoo.

Random to see a gyn-ob as something to rate, but since it was listed I thought I would add my opinion. I started going here when I was pregnant with my first child. Dr. Tiegen is great, professional, polite, friendly and listens to your concerns. I was monitored closely at the end of both of my pregnancies which meant coming in a couple times a week.

It was always easy to get an appointment and to get in and out quickly. He delivered both of my sons personally and made it to hospital quickly when needed. I don't know how he balances everything, but it is nice to have one doctor working with you through all of your pregnancy and delivery.

I have been a patient of Dr. Toft for several years, and she is truly wonderful. I have no complaints about her or her nurse, who is very personable and thorough. What bothers me is that my phone calls are rarely returned. After my last visit, I called twice and left messages, and no one called me back. I felt really undervalued. I'd rather go somewhere smaller where more attention is paid to each patient.

First, I'm a guy. Dont have too much bussines being at places like this and never thought I'd be writing a review about one. That being said, they're pretty good. My wife has come here for a while now (4-5 years)from a referral from a friend, and now that we're pregnant I've been coming along for the last 9 months. I dont know if any guy could really be comfortable in a place like this, but they make it as easy as possible. Dr. Tiegen has always taken the time to answer any questions and calm our nerves. He's professional, but not cold and stiff. Sarah, the nurse we've had for most of the visits is excellent.

Overall I'd say it's been one of the best medical expiriences I've ever delt with. I'll leave it up to the other reviewers to tell you about the gyno stuff. Now we jus need to get the kid out of there.

I moved away from Eden Prairie in June and I miss Dr. Grootwasink so much. He was the best. He listened to everything I had to say, actually called when he said he would, and put me at ease when I was in the chair. I wish I could move him and the clinic out here! I can't say enough good things about him, the office, and all of the people i have encountered going there!

Two Locations - Eden Paririe & Ridgedale in Minnetonka. Okay - let's be honest? What woman LIKES to visit the Gyno? Probably 1 in 1,000,000,000. Right? Well, I visit Dr. Tiegen and he is great. He makes your annual visit, as comfortable as it can be - given the circumstances. He's polite, professional, helpful and seems to truly care about the health and well being of his patients. Bonus: they have an interactive website program that you can deal with typical LONG phone call headaches!

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