Shah Associates

No call back after requesting for the results of blood work done almost a month ago. Called twice within the past week. Person that answered today said that the results are in the doctors hands.?

If you are looking for a responsive doctors office, or an office that returns phone calls this is not the place to go. Also heaven help you if you are hospitalized or get sick because hospital follow up and sick appointments are non existent.

I love shah and associates the staff is very friendly and helpful and I love Dr. Harper she is caring informative, and thorough. When she is with you she makes you feel like you matter.

I've been going to the doctors office since I was a child but the fat past two times that I've had contact with any receptionist it has been unclear and quite frankly very rude service when you're crying to call and find out just general information about your health recently I got some x-rays done and called about the status first time they told me they did not receive them call back after I confirm that they received them and then the lady was very rude and wanted to rush me off the phone. Hopefully these matters can be resolved in before you guys move into your new building it be a shame to carry this negative attitude into a new environment

Extremely hard to reach anyone to answer the phones at times. I've called four times this morning to attempt to reschedule an appointment and have been unsuccessful. Wish there were direct lines to reach your doctor vs going through the main number.

Extremely rude staff, ordered blood work labs for me and sent it to a doctor in New Jersey I hadn't seen in MONTHS and when I called to ask if there was a mix up the woman who I was speaking with was very disrespectful and hung up (turns out there was a mix up and they had to take my blood again). Took 2 months to get a PA # for my MRI, and I expressed to my doctor how much pain I was in and told him I was very upset and hurting and i am suicidal because of that and the fact he isn't helping and he LAUGHED. I have 1 more follow up appointment and then will never come back here!

I have never had such a great experience at any doctors office and I'm at the doctors often! I went today for my first visit and when I checked in, the receptionist had me literally just sign my name and I was immediately taken back, I never sat down in the waiting area (There were A LOT of people waiting and I even heard it was a 45 minute wait, but I'm assuming for non-appointments).

The nurse triaged me and normally I'm use to doctors LITERALLY making you wait in that 2x4 room for 45mins, but about 5 minutes later Daren Harper came in! I immediately loved everything about her! I've come to realize I enjoy being seen by PAs more than MDs. She was straight forward, relaxed like I was talking to a friend but professional and confident all at the same time and most importantly to me, she listens and doesn't cut you off like MDs all too often do.

I was in and out within about 35-40 minutes and 90% of that time was spent talking to Harper. HIGHLY RECOMMEND! Especially if you, like me, are used to doctors assuming they know every word that will come out of your mouth so they cut you off, rush you and don't actually try to diagnose you.

Its no point in commenting, one star is being very generous. I bet this comment will never reach the public that's how bad their services are when you call or visit. Its outrageous how you try to express your opinion or your concerns about your own personal health, only to hear it floating throughout the office, nothing is confidential. The rudeness runs very deep in those doctors offices from the doctor to the receptionist.

Their arrogance, I wrote a complaint about Ms. Dionne Lucas, my current doctor read off a letter of her dismissing me, yet it was never reported or entered in the system that I requested another doctor and no longer want her or her assistant treating me. Now, I have no intention on returning because of their negligence in handling my medicine, they had the receptionist pick out sample drugs off the shelf because she couldn't find what she was instructed to give me.

The doctor supported the receptionist's decision. Afterwhich, somebody name Kiley curse me out on the phone when I days later to report the extreme side effects of the medicine prescribe by the receptionist and then they apologize for the mix-up and told me to go to the hospital for immediate care because the doctor was booked. I'll never go back to that mad-house and its my prayer they get caught before they actually kill someone.

Usually when I go in here the all female staff can be a little discomforting because of their attitude. They like to sit around talking trash about you. I dont like when the nurses tell each other that they dislike me but like my kid and they sit there asking to hold my child. I wish the nurses wouldn't try hold my son and start walking away from me with him it makes me uncomfortable.

Some doctors are bad at being personal. Others are great. As you encounter at most doctor offices, expect long waits for you to be called back and then wait some more for the doc to show during busy hours (schedule for the early and super late appointments). Patient rooms are clean, and so is the waiting room.