New England Sinai is about people - the patients and families we serve and our outstanding staff who make the Sinai name synonymous with the very best medical care. Our physicians, physician's assistants, nurses, therapists, and the entire team are truly dedicated to the well-being and dignity of our patients.
Services
New England Sinai Hospital's roots began in 1927 when Moses Stone, MD, opened the Jewish Tuberculosis Sanatorium in Rutland, Massachusetts, as a nonprofit hospital to help those who could not afford to pay for medical care. Throughout the years, New England Sinai Hospital has undergone many transformations and has grown into the premier, long-term acute care hospital it is today, known for delivering expert inpatient pulmonary and complex medical care, as well as high quality outpatient services, including an extensive Diabetes Center, rehabilitation services, and Adult Day Health Program.
The complex medical program at New England Sinai Hospital provides attentive, highly specialized care for patients who require an extended stay of care following a post-acute inpatient hospitalization. We offer our patients a seamless, coordinated transfer from their acute care hospital to our facility.
New England Sinai Hospital's Diabetes Center designs programs to promote the health and well-being of patients living with diabetes. The Diabetes Center works with each patient, their family and primary care physician to develop individually tailored plans, consisting of medical management, education, nutrition, and exercise counseling.
New England Sinai Hospital's Outpatient Physical Therapy Department provides expert care and treatment for patients of all ages who may be recovering from a sports injury, surgery or a neurological event, such as a stroke. Our highly trained physical therapists recognize that individualized care and a team approach are essential for achieving the best results, and work closely with you to incorporate your goals into a customized physical therapy treatment program.
Reviews (10)
Donna Avellino
Jan 22, 2022
I had an 11:00am appointment for an interview with Tiffany James from Human Resources. Because there was a major snow storm today, I left and arrived early. I was left sitting in the lobby of the hospital over 20 minutes without being acknowledged by anyone in the dept. Certainly, not a good first impression.
Linda Commesso
Dec 21, 2021
My husband was sent to Sinai from Good Sam hospital to gain back his strength after a severe bout of copd exacerbation. He has severe copd and retains co2 which can kill him by going into a coma. He gets very disorented and has memory loss. He is in dire need of his Bipap vent which he uses every night at home. I went in to see him the day after Thanksgiving and noticed he could barely breathe.
No one was providing any treatment from respiratory. I was so upset that i wanted to take him out of there. I was told by the nurse john refused the bipap the night before which i find hard to believe. He has never refused before. Usually a very compliant patient. But even if he had refused the staff should have discussed with me or gotten a doctor to help get the bipap on him. which by the way i never saw of heard from in the 4 or 5 days he was there. Dont even know if they exist. Ended up going back to Good Sam where he was dying and had to be intubated.
He is now off intubation but is now worse than before. Full of fluid and on higher full time oxygen. Not enough staff to monitor day and night at Sinai. So many sad stories about aftercare from hospitals for most rehabs not just Sinai. Our country needs to do something about ins companies rushing patients out if hospitals when not ready. Rehabs understaffed and often cannot provide intense aftercare a patient needs. Havent found a decent one for him to go to yet. He survived fighting in Vietnam but looks like he cannot survive our healthcare system. Discouraged, disgusted and mad!
No one was providing any treatment from respiratory. I was so upset that i wanted to take him out of there. I was told by the nurse john refused the bipap the night before which i find hard to believe. He has never refused before. Usually a very compliant patient. But even if he had refused the staff should have discussed with me or gotten a doctor to help get the bipap on him. which by the way i never saw of heard from in the 4 or 5 days he was there. Dont even know if they exist. Ended up going back to Good Sam where he was dying and had to be intubated.
He is now off intubation but is now worse than before. Full of fluid and on higher full time oxygen. Not enough staff to monitor day and night at Sinai. So many sad stories about aftercare from hospitals for most rehabs not just Sinai. Our country needs to do something about ins companies rushing patients out if hospitals when not ready. Rehabs understaffed and often cannot provide intense aftercare a patient needs. Havent found a decent one for him to go to yet. He survived fighting in Vietnam but looks like he cannot survive our healthcare system. Discouraged, disgusted and mad!
S. Private
Aug 24, 2021
My father was sent to this facility after he had survived covid and was off the ventilator but in need of medical attention. There were zero PT notes and my father was left in bed for 6 weeks without even being lifted into a chair. In those 6 weeks he dehydrated in their care on more than one occasion and ended up with pneumonias and UTIs. He was finally making progress when he was moved to an extremely dark and dirty room.
I started noticing a change in my fathers mental status and I started requesting bloodwork. By the end of the week 9 days had gone by since they had done any lab work. I finally spoke with the PA to have bloodwork drawn the next morning but unfortunately that same night my father was rushed to Good Samaritan Hospital. I was informed he was severely dehydrated, had a UTI, pneumonia, and was in septic shock.
I had him transferred to Brigham and Womens Hospital the next day where I received a call from the ICU doctor who informed me of an extremely large unstageable pressure wound that needed to be immediately evaluated to see if it had entered my fathers backbone. My father spent 5 days in ICU and an 5 additional weeks in the hospital due to their negligence.
This facility is old and dirty. it has extremely loud alarms outside the patients door to call for nurses that go unanswered for long periods of time and disturb and upset the patients. I have waited over 45 minutes to have someone come to the room after I called for assistance. There is no excuse for what my father went thru. It was extreme negligence. This facility should be investigated, fined, and shut down.
I started noticing a change in my fathers mental status and I started requesting bloodwork. By the end of the week 9 days had gone by since they had done any lab work. I finally spoke with the PA to have bloodwork drawn the next morning but unfortunately that same night my father was rushed to Good Samaritan Hospital. I was informed he was severely dehydrated, had a UTI, pneumonia, and was in septic shock.
I had him transferred to Brigham and Womens Hospital the next day where I received a call from the ICU doctor who informed me of an extremely large unstageable pressure wound that needed to be immediately evaluated to see if it had entered my fathers backbone. My father spent 5 days in ICU and an 5 additional weeks in the hospital due to their negligence.
This facility is old and dirty. it has extremely loud alarms outside the patients door to call for nurses that go unanswered for long periods of time and disturb and upset the patients. I have waited over 45 minutes to have someone come to the room after I called for assistance. There is no excuse for what my father went thru. It was extreme negligence. This facility should be investigated, fined, and shut down.
Lorraine Baker
Jun 24, 2021
I am not very good at this but I cannot say enough about this hospital. The love of my life, my husband of 53 years, was brought here for hospital and rehab from Good Samaratin Hospital. Everyone from the sweet woman who cleaned his room daily, his case manager, nurses, PT and head nurse supervisor Janet were amazing with him! They all gave him the best of care and after being there for over a month he was able to come home to me! I will be forever grateful
Allison B.
Jun 03, 2021
In late October my Dad was taken by ambulance to the Good Samaritan Medical Center where they saved his life! Once he was clinically cleared to transition to an acute care facility I had my reservations (regarding every local place) because of the questionable online reviews. After some research and connecting with others who had loved ones at NE Sinai we decided this would be the place for his next phase of care and it turned out to be the best decision for our family.
From day one the admissions and case management staff were wonderful, answering all of our questions and instilling confidence in our decision. Then they delivered on what they promised - my Dad received amazing care at NE Sinai. The physicians, NPs, therapists and nursing staff were incredibly thorough, experienced, compassionate and caring. Each and every person tending to my Dad took time to get to know him which helped to provide a very personalized care experience - from how they communicated with him to how they motivated him!
During this challenging time in healthcare the entire staff also went above and beyond to make sure our family was well informed on what was going on with my Dad and once he was able to communicate on his own they ensured we were able to connect with him every day! The Good Samaritan saved my Dad's life and the New England Sinai brought him back to life! We will be forever grateful. Thank you!
From day one the admissions and case management staff were wonderful, answering all of our questions and instilling confidence in our decision. Then they delivered on what they promised - my Dad received amazing care at NE Sinai. The physicians, NPs, therapists and nursing staff were incredibly thorough, experienced, compassionate and caring. Each and every person tending to my Dad took time to get to know him which helped to provide a very personalized care experience - from how they communicated with him to how they motivated him!
During this challenging time in healthcare the entire staff also went above and beyond to make sure our family was well informed on what was going on with my Dad and once he was able to communicate on his own they ensured we were able to connect with him every day! The Good Samaritan saved my Dad's life and the New England Sinai brought him back to life! We will be forever grateful. Thank you!
Tb Kasperowicz
Mar 23, 2021
My husband is still there recovering from a mild stroke that turned into pneumonia, etc. The staff is incredible. Two teams of doctors and nurses care for approximately 17 patients ( in my husband's case) everyday. These patients are critical in all respects. A nurse leaves a patient in a stable condition one moment and the next moment all hell breaks loose.
I am very happy with the high level of care my husband is receiving. Because the type of patient here is acute, and my husband was, it is difficult for staff to attend to all. My husband needed daily rehab. In one period of time rehab was neglected for 3 days. He sat in his bed and did not move. He ended up at Good Samaritan in Brockton whose doctors said, after a three day examination, he needed rehab three times a day.
He was returned to NE Sinai where he did not get rehab three times a day. After I complained royally he was released to rehab at Royal Norwell (RN) where he is being weaned off his trach. RN said the patient who arrived from Sinal was not the patient described to them. He was not confused, feeble, etc. Also, Sinai did not deliver him to three scheduled urology appointments. Seems Sinai has a nursing problem. Maybe they are just too busy.
I am very happy with the high level of care my husband is receiving. Because the type of patient here is acute, and my husband was, it is difficult for staff to attend to all. My husband needed daily rehab. In one period of time rehab was neglected for 3 days. He sat in his bed and did not move. He ended up at Good Samaritan in Brockton whose doctors said, after a three day examination, he needed rehab three times a day.
He was returned to NE Sinai where he did not get rehab three times a day. After I complained royally he was released to rehab at Royal Norwell (RN) where he is being weaned off his trach. RN said the patient who arrived from Sinal was not the patient described to them. He was not confused, feeble, etc. Also, Sinai did not deliver him to three scheduled urology appointments. Seems Sinai has a nursing problem. Maybe they are just too busy.
Rita Fisher
Dec 04, 2020
If i could give them a negative zero that is what they would get. My mother was treated horrible at this place by the 11 to 7 nurses. the over night nurses do not answer the assistance button and one of the nurses was drunk. The room was dirty yesterday and my niece had to clean it. Please no matter what you are going through. Do not send your loved ones to New England Sinai Hospital. The only good nurse was Mike Riley!
Sharon Bonet
Nov 19, 2020
My uncle was there around five weeks and he died there due to bad care and very rude staff, even the higher ups. If you have a loved one, please don't send them there. It is the WORST place to have a human being. It is a very dirty place and they don't even answer the call button when needed, just leave patients in their beds all day. Even if you do your part, when the patients are alone, it is such a bad experience for every one of them. To finish, they lied saying to us that he would be home in two weeks and they called unexpectedly to announce he was dead. PLEASE DO NOT SEND THE PEOPLE YOU LOVE HERE!
Jon D.
Jun 21, 2020
I would not recommend this place. I am in the medical field and dealing with my mother and her stay here. The place is not clean. They don't clean at all. How do you stop the spread of c-diff and mrsa when you wash the patient floors once a week? How about when I come in and find my family member curled in the fetal position with a temperature and is altered mental!
When was the last time a nurse came in? Why do I need to convince them and the dr that they needs to go back to the hospital if had a fever for 3 days? Less nurses to patients can handle = more profits for the top. Nurses are overworked I am sure but they also lack care and knowledge. There are some that are amazing but unfortunately most are not. If you are thinking of coming here do your research. The sad part is that they are probably better then a lot others out there.
When was the last time a nurse came in? Why do I need to convince them and the dr that they needs to go back to the hospital if had a fever for 3 days? Less nurses to patients can handle = more profits for the top. Nurses are overworked I am sure but they also lack care and knowledge. There are some that are amazing but unfortunately most are not. If you are thinking of coming here do your research. The sad part is that they are probably better then a lot others out there.
Melissa M.
Mar 17, 2020
The only reason I give them 1 star is because they do have great social workers and nurse supervisors who worked with me very closely to address all my families needs. My dad has been in and out of this place since May and there was never a day we went in and something wasn't wrong. Most of it was laziness of the nurses. Just to name a few things, ,, sitting in his own urine (numerous times) which caused his bed soars to get worst, feeding tube leaking all over him (numerous times), cut on his head, and bruises and no1 seemed to have any answers.
When I would talk to them about addressing the issues, the nurse supervisor said she would but things were still happening so when I made my final complaint they moved him to another unit, which was actually no better. The other issue we had was them stopping his meds and the doctor not even being aware of it. Somehow the medication got dropped off his med list.
How does that happen? The patients and family depend on you to care for our loved ones and this is how they get treated? I can only imagine what went on when we were not around which I don't have to worry about cause my dad will never go back there and unless you want to be up all night worrying about your loved one I suggest you don't put them here.
When I would talk to them about addressing the issues, the nurse supervisor said she would but things were still happening so when I made my final complaint they moved him to another unit, which was actually no better. The other issue we had was them stopping his meds and the doctor not even being aware of it. Somehow the medication got dropped off his med list.
How does that happen? The patients and family depend on you to care for our loved ones and this is how they get treated? I can only imagine what went on when we were not around which I don't have to worry about cause my dad will never go back there and unless you want to be up all night worrying about your loved one I suggest you don't put them here.
