West Shore Family Practice, P.C

I was here for my appendix and they told my mom, my wife had to stay out in the car even if it's hot outside due to "covid " and took their slow time honestly I would go to holy spirit if anything. Covid made them go down hill

I would like to say that I absolutely love my doctors office. Scott Berlin is my doctor and he definitely is one of the best. He is always thinking about my wants and needs and always has great advice and help to give. He doesn't always jump to medicine right away which I love. He always starts out simple and tries to help me in any way he can. The people at the front desk are nothing but kind to me when I am there. I always can email them and expect a speedy response. I never had a doctors office like them

I asked for help to reset my acct as it says it's frozen and the lady who answered said." Well, your acct is active so I cannot help you. Go online and request for a PW change!" In a very rude, nasty tone. BAD CUSTOMER SERVICE!

I have been a patient of West Shore Family Practice since 2014. They have been consistent with my care, the providers are accessible, and the office staff goes above and beyond to make sure they communicate your needs to the providers in a timely manner. Thank you Scott Berlin for being an awesome provider and to ALL in the office for your hard work and dedication to your patients! Angela H.

Dr. Harker is the best doctor around. He is always there when I need him, . His staff are super friendly and helpful. I have been seeing him for 15 years and will never change my primary doctor. Thank you for always caring about me.

Terrible experience. Dr gave me 4 minutes of his time and was walking out of the door as I was asking questions. I was told a physical was covered under my insurance and it was not covered. Talked to the office manager and the owners wife about the bad experience and dropping the physical charge. No dice. Owner was my mentor at church, his wife knew that and didn't take care of me. Gave them a bunch of money and wasn't cared for back. Go somewhere else.

Everyone at this practice has been fantastic and always goes the extra mile, from the front desk greeting you when you check in, to the Medical Assistant that takes you back to the room and gathers the pertinent information for the doctor, and the doctor(s) have always taken their time and ensured the issue at hand was covered completely, and then the check out is easy and fast again with great explanation of services and follow up. My entire family has been patronizing this practice for years and I would highly recommend to anyone. Thank you to entire staff!

My husband and I have been coming to West Shore Family Practice for many years. We are always treated with great respect and concern by all the staff; from the front desk, nurses, and physicians. They always get us in when we call and their care is top notch. We are extremely pleased with this practice!

I struggled with my rating because I do love my Pa. Shes wonderful, caring, and does a great job. The nurses I have come in contact with here are also great. They have many talented and caring medical staff. But the front end office people are absolutely horrible. The lady that checks you in is rude, and looks upon you like your bothering her and not worth her time.

I have come here several times and never once has she had one nice word or even facial feature when she looks at you. You can clearly tell if she does or doesn't like you. She does nothing to hide her dislike of certain patients. The lady that checks you out, couldn't be any sweeter. I'm glad I talk more to her. She makes up a bit for her partner but still.

Like another reviewer, I was a long time patient of a practice purchased by Pinnacle. The environment became much more sterile, so I switched to West Shore Family Practice about a year ago. My experience with them has been largely positive. They have been very good about getting me in quickly if it appeared urgent. In one case, I developed a symptom about a week before a trip to Europe. They got me in right away, conducted the test, and prescribed the medication so that I could leave on my trip with peace of mind.