Southlake Orthopaedics Sports Medicine & Spine Center PC

The entire staff is amazing. From scheduling up until you're walking out the door. Dr Ellerbusch was great with my 19 month old daughter. She went in for a cast Bailey was wonderful and patient. Thanks to the entire at Southlake Orthopedic. Will definitely recommend

Dr. Smith is wonderful! He is very easy to talk with, listens, and actually hears what you say. We discussed ALL my treatment options and he listened to what I wanted to do. We are starting with least invasive and will proceed accordingly. The best 'bedside' manner of ANY physician and so down to Earth! I highly recommend! I went back for a follow up with Dr. Smith.

I expressed how nervous and kind of scared I was about surgery. I told him I had a lot of questions. He situated himself comfortably and said take as much time as you need, that is what I'm here for. He answered EVERY question I asked and we went over the surgery, options, recovery, bracing, and anything else I presented to him. To say this young man has character, professionalism, bedside manner, and patience is an understatement.

I'm unsure how much the doctor plays in his administration team, but I cannot give this doctor anything better than 2 stars. The administration team is less than bad, it's terrible. I don't think I have ever consistently had such a bad experience with one place. They take forever to return calls, literally weeks. Sometimes it's so long, I've forgotten I even contacted them.

I have been scheduled for imaging, just to be told I wasn't. I have been scheduled for a follow-up to a MRI that took weeks successfully complete due to their computer systems failing, to being told at the follow-up that I was supposed to bring a disc of the imaging with me. I was never told that, but also, what year is it? Initially, the staff wanted to blame ME, and took no responsibility for their poor performance.

If you value professionalism, timeliness, and ease of appointments, this is not the place for you. The doctor is average, but we all know as patients, we deal mostly with the team of staff.

I am very pleased with Dr. Heck. I recommend him highly. He is very nice and he has a great bedside manner. So far everything he has done has gone well with my surgery and recovery. He takes time with his patients and really shows that he cares about you.

I got an appointment quickly, and was seen in a timely manner. The nursing staff is very friendly and helpful. Dr C J Talbert is through and concerned with patients needs and helpful to keep cost down. I hope I do not need to go back but if I do, I will definitely want to see Dr Talbert

I have always had PHENOMENAL experiences at Southlake Orthopaedics, and this one was as well! Dr. Booker was so warm and kind, and he explained what he thought was going on with my back in a way I could understand. He had a great plan for treatment and follow-up. Additionally, the ladies at the front desk were so kind and inviting. Overall, it was a 10/10 experience! I love all of the doctors and staff at Southlake Orthopaedics!

Dr. Talbert is the best surgeon I have ever met. He did major back surgery on me last, April. I have not had a pain since. His personality is awesome. Makes you feel so comfortable. I hope he never retires.

I am well pleased with my surgery and overall care that I received at Southlake rehab! Dr. Smith and his staff are extremely professional and treated me as if I were family! Just an awesome experience and I will be recommending Southlake rehab and Dr. Smith to anyone that I know that may need their help with future injuries! Thanks for treating my injury and myself with love and a Christian attitude!

Dr. Ellerbusch is great. I've been a patient of his for years. He doesn't sugar coat anything and will give opinions if there are any for your treatment. His staff is also been very helpful and kind. I would and have recommended him to many friends.

I only have had good experiences with Dr. Talbert and his staff. They seem to genuinely care about me as a patient and take time with me each time I've been there. Dr. Talbert is patient with my questions and concerns and his personality can't be beat. I would highly recommend him to my friends or family looking for an Orthopedic specialist.

I have always received excellent therapy here. The staff always puts the patient care above everything else and makes certain the patient is fully informed of the continued recovery process.

We've had an excellent experience with this office. They were able to work my son in for a last minute appointment when he'd fallen and broken his arm while at school, on a Friday. The physicians and staff have been very nice and helpful, definitely recommend this office!

I had finger surgery by Dr. Michael Smith. The surgery was very successful with no problems or complications and the post -op PT & OT visits were very helpful in promoting a full recovery! I would definitely recommend Southlake Orthopedics and in particular, Dr. Smith!

Most pf my experience was very good. The staff were all courteous and friendly. The only ANNOYING thing was the check-in. I DID check in ahead of time yet when I checked in at the kiosk I had to go through half a dozen of the exact same questions AGAIN! That's the computer equivalent of "not listening the first time". Coordinate your query process.

Over the past few years, I have moved all my orthopedic care to Southlake Orthopaedics. It started with Dr. Kirchner in 2016 (total ankle replacement), then Dr. Booker in 2020 (total knee replacement), followed by Dr. Smith in 2021 (thumb surgery). I have received outstanding care from all three docs and their staff and will continue seeking care from them as long as they'll allow me. Highly recommend!

My experience with Southlake Orthopaedics goes back for nearly a decade. Their professionalism, care and kindness is why I continue to use them for my orthopaedic needs and injuries. I recommend them to friends in the area. I have great trust in their competency.

Dr. Heck listen to my complaints, took his time with me and explained everything clearly to me. They are amazing to work with and do not treat you as if you are crazy because you are in pain. I appreciate the fact that everyone was super helpful and great to work with. They are also quick to get an appointment with and everyone from the check in staff to the doctors were so helpful and made this appointment bearable.

Dr. Blum and Emily(and all staff) were great! Always so kind, attentive and informative. Everything went well from the initial visit to the post op visits. My teenage son actually looked forward to going to physical therapy there. Billy helped him tremendously and kept him distracted by talking about fishing and football. Carla was always so sweet and helpful with making appointments and taking payments.

The staff is the most welcoming and friendly that I have encountered. I came in as a work in but was never treated like they were in a hurry to get finished with me. The support staff is the kind of staff every doctor's office should have. And Dr. Kirchner is friendly, informative, and patient. All in all a wonderful place to be if you have to be in a doctor's office.

I needed some new orthotics, as mine were getting very worn. When I called, I was greeted warmly and efficiently. Will Gill is always great, with a welcoming attitude and listening ears. He is ready to give advice where necessary and help me get the foot support I need. The new orthotics were ready on time and they filed the insurance, so my cost was reduced. All in all, just a great experience!