Fleischli Mary E

First visit and first impressions are everything! Great staff; from the front desk clerk, to the nurse and doctor. Dr. Stroud was pleasant to speak with. He didn't come across as rushed, he listened to my concerns and really wanted to help get things back on track with my hair loss by offering me options. I definitely recommend and will return for other needs.

This is a BEAUTIFUL office! Had my first patient appointment today, my annual skin exam. Amanda at the front desk was very cheerful and pleasant to talk to! I saw the PA Samantha deLorimier, she was amazing, and very thorough. She ended up removing a couple of moles on my back and a skin tag from my neck. I'll be coming back for all my skin care needs!

My first visit to see Dr. Singer was excellent. She was welcoming and listened to my concerns the entire exam. The office was easily accessible and the staff (Z) was attentive. This is not my only visit, but just the first of many.

I can't say enough positive comments about Dr. Singer and her staff. I was very disappointed to lose the services of my previous dermatologist of over 35 years when he retired during the height of the pandemic. After trying one other dermatologist and coming away very dissatisfied, my wife suggested Dr. Singer. I am 100% satisfied! It is quite a drive for me, but it is well worth it. Dr. Singer has the expertise, but just as importantly, she communicates clearly and actually listens to her patients! I am so thankful for her.

Highly recommend Dallas Associated Dermatologists. My visits with Dr. Allison Singer are always thorough and professional. She is so caring about her patients needs and has the best solution and concerns for what is to be done. 15 +years under her care have been outstanding. Thank You!

This is the most efficient/organized doctor's office I've experienced in a long time. A friend of mine referred me and I had set my expectations at zero not expecting much. I made the appt online with no trouble and was seen within 2 weeks. I did not have to sit in the waiting room for long and when they brought me back I didn't wait long for the doctor to come in.

The experience was pleasant and thorough. I expected to have a consultation and then have to come back but they took care of my main issue and was not painful or unpleasant. Everything was explained to me from start to finish.

Dr. Crawford is super personable and his bedside manner is excellent. Definitely helped me understand what was happening with my skin and why. Only downside is that my appointment was for 8:30 but I saw the doctor closer to 9:15 (but the office seemed busy ahead of the freeze). Regardless, definitely will be going back and absolutely recommend him!

After scheduling with the secretary, Dallas Associated Dermatologists Irving confirmed my daughter's appointment, then texted a need to reschedule, then texted five different times sent from two office phone numbers confirming our appointment. The latest confirmation reminder text was sent to us this morning. When we arrived today at 3p for the appointment, the receptionist rudely told us that we did not have an appointment. Furthermore, because we did not respond to the cancellation text, the appointment was canceled instead of rescheduled.

I told her about how we had received very mixed text messages and assumed there was some error on their side. I then showed her the five different messages on my phone confirming today's appointment and she offered no explanation or apology. Supposedly the office manager was out of the office and unable to speak with us. No doctor was able to squeeze my daughter in despite the fact that both my daughter and I had taken off work to make this appointment.

The receptionist's treatment was insulting, unhelpful, and rude. No apologies were offered despite the electronic proof that the error was theirs. I would not recommend this group.

My first time to this office. From start to finish everyone was amazing. Including Maddie and (please forgive me) the beautiful blonde female doctor. She listened and genuinely cared. The only negative for this practice is they insist on masks. People are tired of wearing masks. Give us the option and please stop Forcing it on your patients.

Great experience! Did all the forms online and check-in was a breeze. Barely sat down and my name was called. The nurse listened carefully and captured all the areas of concern, Dr Stroud was thorough and gave great advice. Took care of things immediately and answered all my questions completely. Out of there 45 mins later. No one like going to the Dr. This place makes it easy and painless. Outstanding service and comfort!

Dr. Crawford is a fabulous doctor! He's very personable and makes me feel like he's genuinely interested in me. The staff is equally friendly, from the front desk to the assistants/nurses. It's always a pleasure to visit the office. I wouldn't hesitate to refer all of my family and friends!

Great doctors buy very rude and unprofessional staff at the front desk. They are snobby and stuck up, making the patients feel like they are doing them a huge favor by scheduling an appointment a month away. I've never seen such a lack of professionalism at any healthcare providers office. Stay away from them at all cost.

Came in for a follow up last week. Appointment went great but I'm honestly only leaving this review because of the sweet girl at the front desk. Kathryn goes above and beyond at her job to make sure patients feel welcome while still being efficient and professional.

This group is rude and unprofessional. I made an appointment three weeks out, talked to the billing person at their office, and took off work for the appointment. When I made the appointment, I was assured that the doctor took my insurance. They called me the night before my appointment with mere hours of notice and said that the doctor decided not to take my insurance anymore.

They were extremely rude about it, and could care less that they told me they took it before, and could care less that I have a spot of concern and have waited three weeks for treatment around their schedule. They were only nice when they told me I was welcome to pay cash, which was absolutely outrageously priced. I talked to my insurance to verify that they are indeed under contract with them, and just simply refusing to honor their contract. So my insurance company is now investigating them for breach of contract. Do NOT recommend this shady rude practice group!

I have been a client for many years but over the past year have found it difficult if not impossible to contact their office for an appointment due to the bad phone service. Calls are not returned and no one ever answers my calls. It seems calls are routed from some place else. I have referred several friends for services but they gave up because they could not get through to speak with someone. This is not good business.

This was my follow-up appointment and I have to say I was very much impressed due to I got an appointment quickly on such short noticend the doctor and assistant were very knowledgeable and attentive to all my questions I had. My test results came back very fast and the office called me as soon as they came in. The office inside was very clean and professional. Def would recommend this location for anyone who needs a dermatologist. Definitely will come back and tell lots of people about this location!

Was charged for entire visit even after providing my insurance information. My insurance ended up paying for the entire bill, and have been trying to get ahold of ANYONE in the office to reverse this charge. Have spent hours being transferred to various people, have left multiple voicemails, and still NOTHING. For such a nice office, they sure do nickel and dime you. Please return my call, and issue me a refund. -sincerely a working class individual who will be never be back to your office

I've been living in Plano about 1.5 years now and have seen Dr. Singer 3 times for regular skin checks due to a history of cancer. She's nice and informative but i can't help but feel they're unnecessarily taking random slightly irregular mole samples for the sake of making $$. They charge anywhere from $250-$450 every time ago and say "they've run my benefits and assessed patient responsibility." The scheduler/payment taker at the end of my visit this previous time was extremely snotty and rude after I told her that my insurance company is months behind on processing claims which they don't take into consideration.

That means i could have met my deductible and even my max out of pocket expenses but she obviously wouldn't know about that yet. So i've been overcharged bigtime 3 times now for all 3 visits. The most previous time i refused to pay. I believe the total they tried to charge was around $250 this time and I ended up receiving a bill for around $80.

Absolutely ridiculous. My previous dermatology group in Austin understood this and furthermore wouldn't just slice off random moles every single time I went. Will likely be looking for a new dermatologist.

Dr. Lei is great! Kind, patient and thorough. I left relieved and encouraged. I waited for a little while to receive forms to fill out as no one was in the front. Once I received the forms and filled them out my wait time was very minimal, maybe 5 minutes. I had a 1:00pm appointment. The visit got progressively better with the medical assistant, Dr. Lei and a kind woman at check out.

My appointment was during the COVID pandemic so I had to wear a mask upon entrance and during the whole visit because of their requirements. I was totally okay with that. Everyone in the office had masks and gloves on the whole visit. No reason(s) to take off a star(s). I will return for frequent check-ups.

Me and my daughter have been going here for laser treatments for over a year. Today I get a call that the price has increased 75 percent for a touch up. We had a contract and now a new company took over a YEAR AGO and now changes are being made. So no matter if you were already getting services they are not honoring the previous agreement. The treatment is not even working on my daughter to charge that amount. Very disappointed in their service. Ideal image is cheaper for touch ups.

Do not go here unless you are free to wait. I waited 45 minutes for my appointment and still didn't see the doctor. I asked the young lady if I had arrived 45 minutes late would they have seen me. You must respect people's time. I was a new patient and asked to arrive 15 minutes early for paperwork. I did that. Thirty minutes past my appointment time and still no doctor.

Beautiful office. Way too many people chatting and working in there for patients to just need sitting around waiting. I spend my money where my time is respected and I am valued as a patient.

Just awesome, top to bottom. Easy to talk to staff, nice facility, wonderful and pleasant doctor. Everyone was very efficient and competent.

Dr. Carr is so nice and courteous. I was not rushed and he took the time to talk with me. He was very professional and I got great service. I highly recommend him.

Dr Carr is the BEST. From the moment he walks in he is super friendly. He is not rushed, takes his time to ask/answer questions. I literally have dozens of Dermatologists within a 10 minute drive from me, but I drive 22 miles from Frisco knowing I will get the best care from him! Assistant Chelsea was also very friendly and helpful.

This review is for the COSMETIC side of this practice. I started going to DADs at their royal lane location in Dallas but it was always so busy I couldn't get it. I switched to this location and I couldn't be happier! It so easy to get an appointment and I love that they are right off the 161. You literally hop right off the freeway and you're there!

They have ample parking and the building its located in is newer and well maintained. I also find the service at this location a little more personalized and a bit more focused. They are always so busy at the other location, I always felt a little rushed. Not so here. The staff is friendly and they move at a normal pace. I never feel rushed. I have had great results visiting this location and will continue to visit. Highly recommended.

Dr. Crawford is the best in Dallas, which is why I put up with the unfriendly staff. The experience overall is subpar- but for an exceptional dermatologist- it's worth it. Make sure your appointment is one of the first in the morning.

Waiting for more than an hour for an appointment is beyond annoying. Don't waste your time at this office. Go somewhere that values your schedule.