Over 55 Years of Orthopaedic Excellence Austin Bone & Joint Clinic is dedicated to excellence by pledging to supply the best quality of orthopaedic care possible. Along with the treatment of immediate or chronic problems, we aim to integrate the doctrine of prevention in all our treatment plans as a way to alleviate possible future difficulties.
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Reviews (2)
K. Starling
Apr 11, 2021
I came here for a knee injury after I was referred by Premier Family Physicians. I do not recommend this place. My main issue was with the care that I received, but you should also know that it is impossible to reach anyone at this office. The only number listed is for the central scheduling department and you will hold for an hour waiting to speak with someone at any time of the day.
Try calling any other orthopedics office in Austin and you'd be hard pressed to find one that doesn't answer their phone right when you call. They also schedule several days out in my experience and that is only to see a physicians assistant. I was able to schedule next day appointments with the actual doctor at 2 other orthopedics offices in Austin.
Don't sit at home waiting for this office to have time to see you. Go find another Orthopedist and see them in the meantime. Regarding my care: I came in unable to bend my knee with swelling and bruising after an injury. I was sent home with ace bandage wrap even though there was obvious ligament/soft tissue damage and my knee was unsteady. Nothing was given to help support my knee or to help prevent further damage.
No knee brace, crutches, etc. Only after an MRI and a week of waiting for another appointment was I given an actual knee brace. I ended up having a torn meniscus and high-grade MCL strain. My instructions were to wear the knee brace for 4-6 weeks and if the knee was still hurting after that to contact "A DIFFERENT DOCTOR". Why, if I need to see another doctor to repair my knee, would you have taken me on as a patient in the first place?!? Also, they did not prescribe any physical therapy to help regain movement or strengthen the knee.
And for my 4-6 weeks of walking around on my damaged knee I was given 5 days worth of Tylenol 3 with zero refills. I came to this office first, referred directly to them by my primary care physician, and I was treated like some opioid pill chaser. This place doesn't give a damn about you or your recovery. Stay away! Thankfully I went and saw 3 other orthopedists (the actual doctors) who all had actual approaches to repair and recovery.
Try calling any other orthopedics office in Austin and you'd be hard pressed to find one that doesn't answer their phone right when you call. They also schedule several days out in my experience and that is only to see a physicians assistant. I was able to schedule next day appointments with the actual doctor at 2 other orthopedics offices in Austin.
Don't sit at home waiting for this office to have time to see you. Go find another Orthopedist and see them in the meantime. Regarding my care: I came in unable to bend my knee with swelling and bruising after an injury. I was sent home with ace bandage wrap even though there was obvious ligament/soft tissue damage and my knee was unsteady. Nothing was given to help support my knee or to help prevent further damage.
No knee brace, crutches, etc. Only after an MRI and a week of waiting for another appointment was I given an actual knee brace. I ended up having a torn meniscus and high-grade MCL strain. My instructions were to wear the knee brace for 4-6 weeks and if the knee was still hurting after that to contact "A DIFFERENT DOCTOR". Why, if I need to see another doctor to repair my knee, would you have taken me on as a patient in the first place?!? Also, they did not prescribe any physical therapy to help regain movement or strengthen the knee.
And for my 4-6 weeks of walking around on my damaged knee I was given 5 days worth of Tylenol 3 with zero refills. I came to this office first, referred directly to them by my primary care physician, and I was treated like some opioid pill chaser. This place doesn't give a damn about you or your recovery. Stay away! Thankfully I went and saw 3 other orthopedists (the actual doctors) who all had actual approaches to repair and recovery.
Mel W.
Apr 29, 2019
This is the most poorly run medical clinic that I have ever been to. I'm not the type to review, but I feel that it is important for other patients seeking care here. First off, It is impossible to get a hold of anyone to ask a question or obtain medical info. The first time I called and left a voicemail, Dr Jobe's assistant called me back and put me ON HOLD IN A VOICEMAIL, while she fumbled around trying to answer my questions.
It is now Friday and I called Monday to speak with Dr. Jobe's "assistant" trying to find out about blood work taken over two weeks ago. No call back! I called again a second time yesterday and was told that she would be calling me back that day. I am on the verge of driving up their and demanding my medical records. How does a place like this have any stars. With roughly 4 reviews, I'm skeptical that they were written by real patients. This was my first time visiting an orthopedic Dr. and sadly, I've had a horrific experience.
It is now Friday and I called Monday to speak with Dr. Jobe's "assistant" trying to find out about blood work taken over two weeks ago. No call back! I called again a second time yesterday and was told that she would be calling me back that day. I am on the verge of driving up their and demanding my medical records. How does a place like this have any stars. With roughly 4 reviews, I'm skeptical that they were written by real patients. This was my first time visiting an orthopedic Dr. and sadly, I've had a horrific experience.
