About Face Aesthetic Centers

I went to see Dr. Pickens about getting the O-Shot, received the shot, and all I can say is WOW, if you don't know anything about this method, please read about, it was worth every penny.

Very good and very friendly very professional looking forward to seeing my results wid my pigment and fine lines

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value If you are looking for an Aesthetic Center that will effectively assess your needs, develop an action plan, and monitor your progress, this is the place. I have been very pleased with the quality of products and the entire staff at About Face.

Critical: Communication, Professionalism While the medical services are stellar, the booking, and telephone communications personnel and services are dismal, unprepared and at best juvenile, if not unprofessional - and reflect poorly upon the otherwise fine clinical services offered.

Constantly felt pressured and taken advantage of from Doctor Pickens. I liked the employees, I really did! But sometimes if I wasn't sure if I wanted a procedure, I felt taken advantage of and extremely pressured to do it. If I said no, I received rude glances. Once I said I wasn't sure and Dr Pickens said "you are doing it today." I felt like it wasn't very personalized and it was all about money.

It was never a pleasure experience for me. MONEY is all that I felt they wanted from me. I shouldn't feel that under pressure. It's my face, my body, and my decisions. I should have said no but did trust her because I was new to injections. She did Botox and it was so uneven that I had to go get it re-done. She did lip injections to "plump" my lips and the brand she used was actually for wrinkles - wasn't commonly used to plump lips. She could be helpful with dermatology and skin help. But DO NOT go for injections please - you will come out uneven and you will spend a lot of money.

When I first go the Vampire facelift with Juvaderm in both my lips and my face. My lips were so small and results was amazing for about a week. I ended up with a hematoma and now have a mark on my cheek that has yet to go away. There's no volume in either a month and a half later and for some reason I feel that this was a result from our very first visit where things didn't go that well.

Me not being new to cosmetic surgery I should have stuck with my first gut feeling to go to back Florida, because these doctors in DC are money hungry and the results terrible.

I loved the experience I had her. They treated me very well about my situation and how I wanted to look like. I definitely coming back for another appointment. If you are looking for physical cosmetic work to be done. Give them a call and have them answer all your questions and concerns. They are more than welcome to help and make you feel safe and happy! :

I went to their Botox Brunch on 3/16/19 event which was held from 12-3pm and it was really disorganized and there was no communication. There was a sign in sheet outside the room, I was probably 6th on the list. There were a lot of people standing, people pacing and just waiting. I arrived around 12:15pm and there were 5 people that were there before me.

At 1:15pm, the Dr still hadn't seen the majority if at all any of the room. When I asked a woman what time she arrived she said at 12pm, so then I asked was she first to arrive she said no but she was frustrated that she still hasn't been seen since the event ends at 3pm. There wasn't any sort of communication from the staff on when we would be seen.

The food didn't arrive until 12:30pm and they served warm mimosas. The irony is that the staff kept asking everyone if they wanted refills on the mimosas, no one took any.no one wanted warm mimosas! DUH. I would've had to stay at least another 2 hours before being seen after being 6th. The issue I had was there was no communication with the staff or the Dr herself. I noticed that the Dr.'s responses to Yelp reviews are never apologetic but always providing excuses. I won't be back.

I've been a patient of Dr. Picken's for over two years and highly recommend her! She actively listens to my aestheic concerns and recommends treatments accordingly. Moreover, her staff are both accommodating and extremely caring.

Such an amazing place for cosmetic services. I received laser hair removal on my chin, Botox in my forehead, and a Vampire Facelift once before. I was late to one of my appointments, but still showed up so Dr. Pickens still serviced me with no problem. She took good care of me each time, during all my treatments.

I absolutely love the service at About Face! I've had visible results from the cleanser within 2 weeks of using the product. Most of my acne scars and other blemishes have faded away. I have a more youthful appearance and my skin is glowing. I look forward to my visits! They're magical!