Chu Vision Institute PA

This staff is absolutely amazing! They talk to you as a human and take the time to explain what they are going to do. They spend time answering questions and concerns. Dr. Chu and his team. I honestly couldn't have asked for more. They genuinely care, and you can hear it in their voices. I was nervous, and as an adult male that can be.belittling.but they were amazing!

They actually pumped up my confidence. I will never go anywhere else for my eyes. I plan on scheduling all my appointments with them. Give them a chance, they will not disappoint. I heard it in the waiting room, everyone was happy and appreciative. Thank you all for making my life better!

I had cataract surgery and before surgery had cloudy vision and a great deal of difficulty with night driving-halos, difficulty seeing lines on the roads especially on wet roads. I got the light adjusted lenses. It took a few weeks of adjustments but now I can see clearly to read and drive without glasses and the best part is I can drive at night and I don't have the haloes around lights with oncoming traffic and I can see the road and lines even in the rain! No glasses needed! I wear regular sunglasses in the sun but no prescriptions. Thanks Dr. Chu! Your staff was amazing-each person was polite and friendly and professional!

Dr. Chu and his staff are always very friendly and professional. The expertise is outstanding and is second to none. I trust them unequivocally with my eyes and with the treatments that are prescribed and administered. I highly recommend Chu Vision Institute for your eye care.

Just got lasik on both my eyes yesterday and now I can see so clearly! Before lasik I had glasses ever since I was 4-5 yrs old, contacts never worked for me it was always uncomfortable for me. There's a little blur and fuzz right now but that's completely normal. Dr. Chu and everyone else in this institute were so helpful and kind, they really calmed my nerves down a lot. I would highly recommend coming here if you're thinking about getting lasik in MN!

Dr. Chu & his staff were all extremely nice, knowledgeable, & helpful. Had PRK surgery and went from -5.75 and -6.5 prescriptions to 20/20. Whole process went smooth and they walk you through everything. Been wearing glasses or contacts since I was in 3rd grade, it's a crazy feeling waking up seeing unassisted!

Lasik was not something that i ever thought would be an option as it never was for my astigmatism and far sighted vision issues. New technology made something i never thought possible a possibility. This was the easiest thing ever. From what i expected was that it was suppose to be a slow progression and will continue to improve over next 6 weeks.

I am already mind blown by how it has gone and how well I see. No glasses and I see better than I ever did with glasses.lol. Best Doctor, team, and experience. I HIGHLY Recommend everyone using Chu Vision Institute for all ete care needs. You will not regret it. Thank you!

My elderly mother needed a cataract removed. She had seen the TV commercials and was interested. I called the office for information. They were all friendly until I shared my mother would need some assistance if she needed to climb up on a table. I was put on hold, then the person came back on and told me, with a definite change in tone, that unless my mother could completely get on the table they use for procedures by herself they would not be able to see her. So.be aware if you have any ambulatory issues (or it seems just need a hand to steady yourself) you won't be welcome here. Seems a bit counterintuitive to me, as the population who often has cataracts, etc., is older and more likely to need a helping hand.

Dr Chu performed Lasik surgery on both my eyes 20 years ago. He is very professional. No complications or scaring. My vision is still teriffic and no glasses required. Highly recommended.

From the day I walked in for my consult to the day after surgery and my first post-op, Chu Vision provided nothing short of a stellar experience. After 30 years of my life spent wearing glasses and 27 years with contacts, my vision stabilized and I was referred to Chu Vision. LASIK has been something I've wanted for many years but will be the first to admit my gut was wrenching with anxiety the entire month leading to the procedure after weighing the pros and cons of eye surgery. Browsing the internet and learning about side effects: glares, halos, starbursts.didn't exactly help my anxiety.

Don't get me wrong, without glasses or contacts, I could barely make out the big E in the eye doctor's office. If anyone broke into my house, if a contact fell out while swimming, if something happened to my contacts/glasses on vacation. I'd be screwed. I wanted to be free. My 1:1 prior to surgery with Dr. Chu definitely put me at ease. The entire staff at Chu Vision is extraordinary.something you wish for at any service-related business.

They calmed my nerves, walked through every step, answered all my questions, advised me how to prepare and what to truly expect afterward. The day of surgery was quick and absolutely painless.no pain at all, and my entire time at the office was 45 minutes. The actual procedure was less than 10 minutes. Dr. Chu provided an amazing surgery and turned my -6.75 prescription WITH ASTIGMATISM to 0!

The day after surgery for my post-op, I could easily see 20/20, and I know they don't guarantee better than 20/20, but I was able to see 20/15 the day after surgery, with my own eyes.truly amazing! TO THIS DAY I CATCH MYSELF IN AMAZEMENT BECAUSE I KNOW WHAT IT WAS LIKE TO NOT HAVE THIS VISION WITH MY OWN EYES. I'm now 4.5 weeks out from when I had surgery and the post-op procedures and drops are cake.

I have not had ANY glares, halos, starbursts, nothing. I can see clearly at night and during the day. "Whereas once I was blind, now I see." Thank you so much Dr. Chu, your team, and the experience you have built. I can't put into words how you have changed my life. Thank you so much.

The staff made me feel like family, warm, friendly and fun. Any surgery is pretty serious, but I was reassured by those caring for me. Im so happy with my vision now, cataracts are gone. Thank you Chu Vision Institute!

I had such an amazing experiance at Chu Vision, when I had my first appointment, I was so nervous but everyone was so kind and made the experience so much more enjoyable and stress free, the procedure went so quick and Dr. Chu was very kind and made sure to explain every thing that would be done as well as reasure me everything would go well. I got the Smile procedure done and I'm so so happy with results my vision is 20/20 I'm am truly grateful thank you so much Chu Vision definitely will be recommending to family and friends

1. 3 different Initial forms ask for your occupation. Why? Before you even go into a consultation, they want to know too much irrelevant personal information. 2. The 4 front desk clerks, in scrubs, give convoluted answers to simple questions, as they're only task is to get you to fill out 11 forms, which only 2 are 1/2 medically based, and the remaining are reconfigured and duplicated for a marketing firm to receive. 3. It's not mentioned that your eyes will be dilated with a "solution" and the clerks just responded with medical advise of just wearing a pair of sunglasses to drive, when the form says to have someone drive you. I didn't know clerks in scrubs were licensed doctors to give advise also, as they hand you a pen to sign away and get you in a room ASAP!?

I never write reviews, but I have to share my amazing experience at Chu Vision. Everything was smooth and efficient from start to finish. I had my LASIK consultation on a Friday and was scheduled for surgery the following Wednesday! Dr. Chu and all the staff were incredibly kind and informative - I always knew what was happening every step of the way.

I can't believe I had 20/20 vision and was able to drive and go to work the day after surgery! After waiting years for my vision to stabilize so I could pursue LASIK, I'm ecstatic that I finally took the plunge and chose Chu Vision to do so!

DISSAPOINTED but GRATEFUL FOR HONESTY I went in for a consultation and was told I should wait a couple more years before having corrective surgery because there are some procedures/products on the horizon that would be a good fit for me if I just wait. Way to go Chu Vision! They are in this for the long haul and want happy customers! I'll be back when the time is right!

I'm so impressed with Chu Vision! Everything inside is totally sanitized and they have a state of the art filtration system. I have never felt safer! It's so clean, you could eat off the floor. The entire staff is incredible! Everyone is so friendly, welcoming and professional. I have been going to Chu Vision for the past 10 years and I will never go anywhere else. Thank you for your wonderful service!

My eyes have never been worth a shit after visiting these clowns, been back a few times, they cannot and will not accept any responsibility. I was much better off before ever trusting them

I recently visited the Chu clinic as my eye sight seemed to be getting worse and after being seen at Vision Works and another place which I care to forget the name, I was so pleasantly surprised. From the first step in the door to all my tests, the Dr. visit and back out the door, I was treated like a person and not a number. Thank you for your care, diagnosis, and your pleasant atmosphere.

I will be coming back as they referred me to retinol specialist. I can not thank you enough. Keep up the good work you all do from the receptionist, to the xray tech., to the Dr. You make it easy to come to the Dr.

Took my elderly mother to Dr. Chu for cataracts. After the surgery, Mom could not see! I called him and could not get him on the phone. I talked with one of his associate docs, and she didn't even know what to say to me. I told her that the eye issues were totally wrecking her life. Once we got mom back in - we found he had screwed up the correction lenses.he said because she had done Lasik surgery years prior. (Who hasn't had Lasik?

So - all of his Lasik patients need to worry now when they get cataracts?!) His solution was to "Piggy Back" another lense on top of the wrong one. I was not happy about this - but he said it was common. He said that removing his "mistake" lense was a risk. Mom then developed issues with cloudiness developing between the two lenses and she couldn't see.

We called and called, and my dad even went to the office to plead with someone to help. Dr. Chu would not see my dad, and did not return any calls! What kind of a doctor acts like this? We took her to another practitioner, and it was a SIMPLE fix to just zap the lense with a laser and that totally cleared it off. Still, the other doc was unimpressed with the piggy back lense solution and removed the TWO incorrect lenses and fixed her eyes. I would RUN the other direction. I see this guy on TV and I just cringe!

"Professional" is the best way to describe everything about this office. Front desk always greets me with a smile and kind word, and their check-in kiosks are super convenient. I can tell they see a lot of patients, but it never feels that way. Never have much of a wait (not like at other doctor offices) which I appreciate. I tend to be a question-asker, especially with medical things.

And when meeting with the doctors, they don't seem rushed or like they don't have time for me and my questions. All in all, I wish more doctors offices were like this. Efficient, helpful and makes me really feel like they're focused on my best interests. Highly recommend.

Wow. What an experience. I brought my daughter to Chu Vision Institute because she was having trouble seeing at a distance. We saw Dr. Chu's colleague, Dr. Thermes. She and the other professionals in the office were SO throrough and awesome. This is for sure the best place in Minnesota, if not the country. We were blown away.

Wonderful practitioners. Had a great exam performed by the nurses and the ophthalmologist. Super friendly and competent. Would have given 5 stars except for my experience with the billing department. Prior to my appointment I did my due diligence with my insurance company who assured me my entire visit would be covered due to the medical nature of my visit.

I then received a bill for 100 bucks from Chu Vision. No big deal, But why spend 100 dollars when I was told my visit would be covered? So, I called and asked the woman in billing to resubmit my claim. The lady actually argued with me about it, and told me resubmitting it wouldn't be successful. I had to ask her multiple times (3 to be exact) and had to be very firm about it before she finally agreed to do so- albeit unpleasantly. Is it really that big of a deal? Isn't that her job? Well, guess who actually owed ME money in the end?

I just received a check from Chu vision, and even though the check was only for $10.00, they almost made me pay $100.00 unnecessarily. Very different result. Left me feeling like I wasn't important, and left me questioning if they pay for their fancy office by doing this often?

Cattle call appointment scheduling. It seems like everyone is scheduled to come in at one time. Standing room only in waiting room and still waiting one hour after my scheduled appointment time. Hopefully the surgery goes well but I expect it to. This is no way to treat customers though.

Very state-of-the-art environment, friendly and kind staff with a very professional attitude.

After wearing glasses everyday since I was 12, I finally decided to get LASIK. I went from -4.5 in one eye and -5.5 in the other (+ astigmatism), to having 20/20 vision! The actual operation with the laser took less than one minute and I was able to go to work the next day. There were some halos and eye fatigue the first two weeks (so I was working at about 40% capacity, I would estimate), but all the negative effects decreased over time. Now, it's a month later and I'm great! Should have done this a few years ago!

Great experience! I've worn contacts since high school and I haven't been able to see the big E on the eye chart for years. I'm a professional pilot, so I was nervous about having surgery in case anything went wrong. At my first visit I was told of all the worst case scenarios. Even after that I still had enough confidence in Dr Chu after hearing so many good things about him.

The entire staff was very professional and friendly. From the doctors and nurses to the very helpful financial coordinators I had a wonderful experience. I had the ASA surgery and after one month I see 20/20. I still don't feel like it's real. I don't have enough nice things to say about Dr Chu and his staff.