Berkeley Caplan Laser Center

I just went to the Katy location for the first time. Phi took care of all of my initial exam steps before turning me over to the doctor. I have to say, this was the most professional, expedient appointment I've ever had. Absolutely highly recommend them!

Kathy was so friendly! Dr. Chou provided exceptional service as well! Always a great experience

Great boat! Fast convenient. And attentive. Gorgeous facility I'll be back soon

This is my second time going to Berkeley Eye Center for frames. I only trust Kelsey. She always gives me her honest opinion on frame choices and guides me. It's like she knows what I like. She is always so pleasant, friendly and welcoming. This time I got two pairs. Thank you for all your help! Your amazing! I HIGHLY recommend Kelsey!

Dr Obie and Office Manager are terrible! The dr. could not even comprehend my pharmacy number after I gave it to him three or four times. Finally, after I called a zillion times to see why prescription had not been called in they then realized they called it in to a Walgreens instead of my preferred choice, CVS. They never admitted their guilt until I finally called the Dr on second day and he barely admitted that he had sent it to the wrong pharmacy yet he didn't cancel the same prescription at Walgreens so as a result my insurance would not pay for it.

Finally after speaking to my insurance company they explained to me why in that the doctor needed to cancel out the prescription and submit it to the CVS of my choice. Suffice it to say, it took them over an hour just to tell me I had an eye infection. The dr and staff were very slow, unprofessional. Too chatty! Overall, this office visit was terrible and one of the worst I've had in a very long time. Deserves no rating but since I have to give one - it's definitely a -1. Please don't visit them as they are all unprofessional, slow and poor comprehension!

When your long time optomologist, joins an excellent company you follow suit. From the moment I walked through the door, my service was swift and the young ladies who assisted with both my initial eye exam and picking out my lens exhibited excellent customer service skills and professionalism. Keep up the good work. Be encouraged everyday good or challenging because your service speaks volumes about your excellence.

Dr. Spencer is amazing. He spent time with me to figure out the best solution for my unique situation. He does not give up and will work until he gets it right. All of the staff there is very accommodating!

Really enjoyed this location. I've been to several Berkeley locations in the last 11 years and the Downtown team is by far the most efficient and most personable. Everyone from receptionist, the assistant and Dr. Obie was great. I was thrilled that they have the "dropless" glaucoma tests and imaging! I didn't have to get numbing drops. Amazing service.

I always have an amazing experience at Berkeley Eye Center The Shops Downtown. I haven't been to the eye doctor in minute and was still met with the same friendly service as always. Dr. Obie was amazing and funny. Would definitely recommend to my friends and family.

Dr. Spencer Obie is awesome! He was working at a different location, when I became a patient. When I found out he relocated to Berkeley, I made an appointment at BEC downtown. He has always been very professional, patient and knowledgeable. I always feel free to voice any concerns or questions about the overall health of my eyes, exams, contacts, etc.

And I feel like I learn something each visit. Additionally the entire staff was very friendly and helpful. It's obvious they strive to provide great customer service.mission accomplished and job well done!

Everyone at check in was very kind and nice. Arrived early for my appointment and they took me in right away. Everything was quick and smooth. Dr. Obie was great! Will keep coming each year :

I went to my first eye exam with Berkeley last week and had an awesome experience! The front desk receptionists, Jennifer and Samantha greeted me and made me feel welcomed when checking in. Dr Obie and his assistant Brittany were really nice and professional they answered all my questions. The optician Brittney was very helpful and patient with me when it came to me choosing my frame and getting all the good stuff on my lenses.

The manager Chad helped me checking out and was very nice to me too. Overall they have a great staff and I definitely will be recommending Berkeley to all my friends and family!

I came here due to having vision issues post-lasik. When I saw other doctors, it was just alluded as dry eyes' which doesn't help my situation, but was not the only issue either. The staff at Berkeley were wonderful and answered every question I had. They were able to give me the answers no one else did. Brittany brought me into the room and gave me an eye exam to see where i was at and really listened to my needs/issues. Dr. Obi then came in, and was very thorough, kind, and informative. If you have any eye issues at all, or just need a checkup, I strongly recommend you visit this team and let them help you.

My experience with Berkley Eye Center was excellent. This was the best exam I've had in years. I'm seeing better today than I have in years! Amber did an awesome job of helping me pick frames and was super friendly. I'll definitely be back next year!

Very nice building! Great quality care. My nurse was awesome, he was great to chat with and I felt like he knew what he was doing. He was very friendly and sociable. The doctor came in, asked if I had any concerns, did my exam and said "see you next year." I wish the doctor were more conversational during my appointment, it would've been nice to feel like she actually cared about her patient. Other than that I had a very pleasant experience!

I had a very positive experience today with my eye exam a couple of weeks ago. Like other review, Dr. Kokel, OD was patient, thorough, and knowledgeable. About a week later when I returned for contact fitting, I was received by another doctor, Dr. Thomas. She was not up to the standard. She was less patient and I felt a little being rushed.

Had a great experience at Berkeley Eye Center! Service was fast and professional and I was impressed with the knowledge everyone showed. My optician Christina really took time with me to get the right frames and fit. Go to Berkeley Eye Center!

I have been going to Dr. Bac Nguyen for exams the past three years now, and even followed him all the way out to the Katy office (a good 40 minutes from where I live). Each time I've seen him, he has consistently shown a level of care, respect, and precision that I hardly ever see with other doctors. As a healthcare provider myself, I am fully aware of the importance of routine medical follow up for my chronic conditions.

I trust no other doctor more than Dr. Nguyen. He always takes the time to explain ideas and highlight key concepts about my eyes, and does so in a level that is understandable without being too technical. The staff at the Katy office were incredibly professional, friendly, and efficient in doing their work. Patients can tell when the staff is well trained and detail oriented, and I was impressed with the quality of the staff as well. I will continue to drive through the Houston traffic to Katy to see Dr. Nguyen wherever he practices!

I made an appointment her to get a chalazion removed, after searching High and low for a great surgery center that could perform them quickly and affordably. I called a few other places around Houston, but they were all booked out for over a month (probably considering things just opened back up after the pandemic). But Berkeley Eye Center had availability within the month, so I got my appointment in the books.

The center itself is huge! There's actually a few different parts to the center, a surgery center and also the Eye/Vision Center. I was super nervous about getting this done, but the staff were all very kind and made me feel very comfortable with everything. Once I got into the surgery room, the nurse was very sweet and made sure I was comfortable before everything happened.

Like I said, even though chalazion removals are very quick I was extremely nervous since I had never had it done before. Once the doctor came in, he was really kind and made me laugh to help get rid of my nerves. Him and the nurse both explained exactly how the procedure would go and what I would need to do for the healing, as well as went over other options in case I didn't want the surgery.

The removal itself literally took seconds, and the doctor explained what he was doing the whole time. He also asked how pain was, in case the anesthesia wasn't working. I felt very comfortable! My eye healed up really well, and I had no complications. I would definitely recommend this place for any eye surgery!

HIGHLY RECOMMEND THIS PLACE. Everyone and I mean everyone was exceptional kind, from the moment we hit the door. Josh the door man welcomed us and helped us get where we were going. The exam was expert and painless. Then came the hard part: picking glasses Christina Krumnow helped us out. She was patient and helpful. After I picked 6 or 8 glasses, she picked 6 or 8 more that matched my style. (Another guy tried about 30 pairs) and never Once did she seem like I was wasting her time. Simply amazing. Thank you Christina and Berkeley Eye Katy. And adjustments no worries. They hAd me on and out in minutes. Just wonderful J

My whole family goes here for eye exams and glasses. Great people working here. Hong and her staff were awesome! Kudos to John for helping us today!

Thank you Berkeley team for reaching out and going above and beyond to help me. I'm so happy with my new contact and the fact I can see! Your optical team is truly amazing. I didn't even have to come back in. They were able to review all my prior appointments and order the correct contact first time. When I came in for my contact check I decided to get me 2021 exam at the same time. So happy I give Berkeley another try!

Zero personality at the front desk. Zero friendliness. Zero smile in that woman's eyes who is the one who greets you and represents Berkley and its doctors. Zero response to me when I said anything. I want a person to greet me and I don't appreciate being treated like a number.

Dr Doe and Dr McCauley are extremely professional and Christian doctors that treat their patients with care, respect and kindness! I HIGHLY recommend these two doctors to everyone! Their staff is also very kind and friendly! Susan Galosi

I have been seeing Dr. Rachel Cook at Berkeley in Brenham, TX for eye care and vision prescriptions since 2018. She is a very skilled ophthalmologist with quite the resume in the area of academics, community, and cross cultural and global experiences. She always takes plenty of time to explain and inform and advise during appointments. In addition, her tech assistant is also very skilled and the entire staff at the office is always organized and friendly. Great job!

My husband and I were looking for a new optometrist. We recently came across BEC. He went first. Getting an appointment takes weeks. The front desk is less than professional. But the technician and doctor made up for it. He was quite satisfied with his new contacts. My turn. Again, making an appointment is sublime. I requested and appointment online.

After two weeks no one ever responded. I called and it took 20 minutes for someone to answer. The next appointment was a month away? I accepted. The check in was quite odd. The clerk looked at me several times, never said a word. Continued doing multiple tasks. Then, she finally asked my name. Not hello? My wait was minimal. I appreciated the kind technician, the doctor and the friendly check out.

I requested to try my regular contacts and try a new brand. My regular wasn't in stock, informed they would be in by the end of the week and someone would call me. No one called. The following week I called and was told yes my regular brand was in stock. I requested to have them at the front for pick up. The young women said yes they'll be waiting for you. However, the brand my husband brought home was not my brand.

I attempted several times to speak with someone but no one ever answered. I drove there. I went to the same desk to inquire if my particular brand of contacts were in. The woman seated at the desk looked at me but continued answering calls and proceeding to hold conversations. Finally she hung up the phone asked what I needed. I told her I'm checking to see if my specific brand has come in.

She proceeded to check for an "order" for me? Again, I explained but before I could finish the phone rang and she answered it. Then started another conversation? I had enough and left. I'll return to pick up the correct brand, receive my prescription and be done. Hopefully my visit next year will be less trying.

Just overall very rude front staff. I scheduled an appointment was told one day, showed up, and was told it was the following week. Front desk didn't care that I just told her to cancel all appointments and she said "ok-bye" Find a different provider who has less attitude and cares more.

First time at Berkeley. My insurance changed for the better (VSP from Davis) and they are a Premier Program (preferred). From what I can tell this includes Special Offers + Bonus Offers and Extra $20 on featured frames. They have an excellent selection of name brands, Oakley, Tom Ford, Nike, Modo, Gucci, Cole Haan, Salvatore Ferragamo and many more.

The location is very convenient off of I-10 and Mason on the north side of 10. There is a surgery center in the front with the showroom and exam rooms at the back entrance. Parking lot is good but it can get full. The place is really clean and nicely designed. Everyone was super nice, from reception, exam (Angela), doctor (Dr. Garrett), frame sales and advice (Amber!) to checkout.

I had the retinal imaging (Clarus) done versus dilation. Insurance doesn't cover that but the price is the same I've had at other eye places. All went well. I especially liked Dr. Garrett. Straight forward, nice guy that answered all my questions. I was very confident in him. My lovely bride has used Berkeley and really likes them as well. Although I haven't had glasses very long this is the best one I have been to.

Probably the most thorough eye exam I have ever had. I was very impressed with not only the skill of Dr. Cook, but also with her willingness to take time with me to answer all my questions. Very professional staff.

A+ service in Brenham. Berkeley Eye Center in Brenham takes VSP insurance and I was blown away by the savings! All staff was cordial and respectful of my time. Great experience with choosing frames, eye test, and Dr. Cook's thoroughness in explaining eye issues. Would refer Berkeley Eye Center to anyone looking for expert service!