We believe that every individual is empowered to age with dignity and independence. Our mission is to relentlessly pursue quality of life and quality of care for older adults and their families. When On Lok founded the groundbreaking PACE healthcare model, we established ourselves as pioneers in elderly care. Today, we continue to innovate care for seniors of all ages.Our dedicated volunteer boards of directors and passionate management team lead the way for our organization. As a nonprofit organization, On Lok puts every dollar of funding to work for seniors in our communities.
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Since our earliest days in San Francisco's Chinatown and North Beach Communities in the early 1970s, On Lok has worked tirelessly to give a voice to marginalized groups, advocate for access to health care, and build a diverse workforce. We are committed to an inclusive and equitable workspace and community, and continue our legacy of cultural compassion and understanding, by continuously learning about the care needs of seniors with more diverse needs and backgrounds.On Lok is proud of its sustained effort to engage with diverse communities.
Reviews (4)
Anaperla Aureoles
Oct 20, 2018
Sam S.
Aug 23, 2018
Very disappointing after we had spent lots time getting our elderly parents to enroll. We did intake interview, home visit by a nurse and intake person, physician assessment and onsite visit. Basically they want us to sign over my parents' Medicare and Medi-Cal to On Lok, and in return, they said they will provide comprehensive care including home care, physical therapy, medical and dental and optical care ass well as transportation to and back from medical appointments etc.
All sounds great, but I was always curious about their motive. Then the care team's recommendation comes, it was totally inadequate. After all that promises, they proposed home care 1 hour per week to replace my parents' current 36 hours weekly home care from IHSS. Its very deceiving if you consider one hour per week visit as home care! As driving my parents to medical appointment, it means the driver will take them to the clinic or hospital, sign them in, and leave.
My parents have to call them later to meet the driver at an agreed location for pickup. There is no way my elderly parents can do that. After we went over their proposal, I got to know that On Lok wants you sign over your Medicare and Medi-Cal, so On Lok could get payment from the government for "comprehensive" care from On Lok, then they choke down the service to a minimum they would give you, and make a profit off you.
This is very very deceiving and very disappointing since I thought they are in there to provide good service to elderly citizens. Be aware to sign off your Medicare and Medi-Cal, and in return, they give you Very Very little service. You would regret it. Be very careful to go over their care plan proposal, it is Very Very stingy and they are making money off you. If you have other options, do not go with On Lok.
All sounds great, but I was always curious about their motive. Then the care team's recommendation comes, it was totally inadequate. After all that promises, they proposed home care 1 hour per week to replace my parents' current 36 hours weekly home care from IHSS. Its very deceiving if you consider one hour per week visit as home care! As driving my parents to medical appointment, it means the driver will take them to the clinic or hospital, sign them in, and leave.
My parents have to call them later to meet the driver at an agreed location for pickup. There is no way my elderly parents can do that. After we went over their proposal, I got to know that On Lok wants you sign over your Medicare and Medi-Cal, so On Lok could get payment from the government for "comprehensive" care from On Lok, then they choke down the service to a minimum they would give you, and make a profit off you.
This is very very deceiving and very disappointing since I thought they are in there to provide good service to elderly citizens. Be aware to sign off your Medicare and Medi-Cal, and in return, they give you Very Very little service. You would regret it. Be very careful to go over their care plan proposal, it is Very Very stingy and they are making money off you. If you have other options, do not go with On Lok.
Ana Vilanova
Feb 06, 2018
Francis Montgomery
Oct 27, 2016
