Pacific Vision Institute

I don't usually write yelp reviews, but when I think I can help other people make an informed decision I feel obligated. I had been thinking about getting LASIK for a few years and finally brought it up to my optometrist who had only amazing things to say about about Dr. Faktorovich and Pacific Vision Institute. Her Husband actually had PRK done by her recently.

She said this is the only surgeon she recommends and trusts. The overall experience was so wonderful, from consultation and testing, to the actual procedure. They are very thorough and transparent and Dr. Faktorovich met with me multiple times to go over the best course of action (I was a candidate for LASIK). The procedure itself is so quick and painless and I cannot believe how well I can see.

I was just seen for a post operative visit and I am seeing 20/10! I am so happy to be done with my contacts and glasses. I really wish I would have done this sooner. Thank you Dr. Faktorovich and Pacific Vision staff for my amazing vision and the overall wonderful experience. I understand why my doctor told me this is the only place to go.

I was extremely impressed with my LASIK experience at PVI. Scheduling the consultation, working through logistics, and payment options was really smooth working with Elizabeth. Dr. Faktorovich made me feel very confident in the technology, equipment, and her experience. She did a fantastic job conducting my procedure! Dr. Chen who I worked with on the consultation and pre-op measurements was also amazing and put me at ease.

The whole process was comfortable and now I can see 20/15, 2 days later! I'm thrilled not to need glasses or contacts anymore. I'm excited to reap the benefits snowboarding, backpacking, and other sports but also just waking up and driving to the office. 100% best decision and investment I've made in a long time.

LASIK is one of the best investments you will not regret. Real life game changer! I wish I got it done 10 years ago. I was referred to the office by my optometrist. I had my LASIK procedure with Dr. Faktorovich and now I can see 20/15. It was amazing how my vision was clear right away, after the procedure. The procedure was extremely fast and painless.

The next day, when I woke up my vision was so clear, I was able to drive myself to the next day post-op appointment. It was so weird waking up and not having to look for my glasses, it was as if I slept with my contacts on. I want to thank everyone at Pacific Vision Institute for making me feel comfortable from the beginning to the end. I highly recommend PVI to all my family and friends!

More than a decade after PRK (I wasn't a suitable LASIK patient) to correct incredibly bad nearsightedness in both eyes and recurrent contact lens discomfort and ensuing headaches, my vision is 20/15! If I had another pair of bad eyes, I would take them there again - for the great pre and post operative care, starting at the reception desk! Thank you Team PVI!

Dr. Faktorovich performed my LASIK surgery and it was extremely successful with better than 20/20 vision as a result. I have researched LASIK extensively prior to coming in. It is an excellent surgery, yet whenever one considers surgery, there should be concern and caution. Such considerations were critical to me. I needed to make sure that the surgeon has not only high record of success but also would be able to handle any unforeseen issues that may come up after surgery, no matter how rare these may be.

I chose Dr. Faktorovich to operate on me not only for her recognized surgical skills but also because I knew that she and her staff would be readily available and capable of dealing with any potential complications. Fortunately, none arose for me. But the peace of mind I experienced knowing that, if they did, they would be handled with competence, was important to my decision to proceed with LASIK at Pacific Vision Institute.

To say Dr. Faktorovich is an incredible physician is an understatement. She is a truly caring and concerned physician. This factored heavily into my choice of a surgeon. In addition, she presented her results in a clear and scientific method, which specified the vision I was likely to get after my LASIK. My surgery went well and after the first day of blurry vision, I could see great. I have been enjoying clear vision ever since. My contacts are a distant memory now.

Dr. Faktorovich was just amazing, kind, and personable. She chatted with me and walked me through it all. I honestly felt I had no need for questions. I was confident I was in good hands. Thankful to everyone at PVI for taking the burden of stress off me due to their competency, level of genuine service, and commitment to their patients.

Look no further. From start to finish, they made this process easy and made me feel very comfortable. I worked with Dr. Chen on all my initial assessment scans. She walked me through exactly what we were doing, why we were doing it, and what the results we were looking for. She was very patient and eased any anxiety I had. My lack of sight was a huge vulnerability, so I really appreciated how personable and competent Dr. Chen was. Kudos to everyone else's at PVI who made every step seamless. You will quickly grow to like these humans.

My experience with Pacific Vision Institute has been exceptional. Every single visit from my consultation through my follow ups, every person I interacted with had been very friendly. I really appreciate every one here and the great job they have done. Everyone has been an absolute pleasure to deal with.

I am very grateful to the empathetic and very kind staff at Pacific Vision Institute. Their patience, guidance, and opinions were invaluable. I came in with fear of eye surgery and left with great vision. Dr. Faktorovich more than surpassed my expectations. Her comforting demeanor was exactly what I needed to take this big step. I immediately felt safe in her care. Dr. Chen gave me many helpful pointers during recovery.

She was spot on with her suggestions every single time. Never have complete strangers treated me like someone they've known their whole life. I recommend Pacific Vision Institute with utmost enthusiasm to anyone seeking the best of the best.

I highly recommend Pacific Vision Institute. I had PRK done and had a great experience with Dr. Faktorovich and her team. I had a couple of appointments before the actual surgery and Dr. Faktorovich came by to see me each time and answer any questions I had. I also loved Dr. Chen - everyone that works there is awesome! My surgery went smoothly and I felt taken care of during recovery.

Dr. Faktorovich and her team really did an outstanding job with helping me achieve my vision goals. I went from -7 with Astigmatism to 20/10. I thought 20/20 was all I could achieve with my prescription. The Ladies up front are incredibly welcoming and Elizabeth is very knowledgeable as well. The process was very easy and I was able to really understand each step. Dr. Faktorovich is very caring and has a nurturing nature and even made me laugh through the nerves.

She answered all my questions and she sets the bar very very high! As a healthcare worker, I know the importance of supporting my patients during stressful times; however, being the patient emphasizes the importance twice fold. Just because LASIK is an elective procedure, doesn't make it any less nerve-wracking. I am beyond grateful to this team of professionals at Pacific Vision Institute for making my LASIK journey/experience seamless.

I had PRK done about 2 months ago. My vision was a whopping -8, now I'm seeing 20/20. It's a miracle. I also haven't had any side effects like dry eyes (which I read can happen if you don't go to a good surgeon). Everyone at the office is friendly and professional. I visited several surgeons before deciding to do it here, nothing came close.

LASIK surgery was a success! Thank you Dr. Faktorovich and Dr. Chen for your expertise. Hands down to the rest of the team at Pacific Vision for such an amazing customer service experience.

PHENOMENAL! I continue to be amazed every day by the incredible and attentive care I received at Pacific Vision Institute. Dr. Faktorovich and her staff were effective, knowledgeable, and warm. Dr. Faktorovich's resume itself is quite impressive and extensive. The staff was patient with me and answered all my questions. Every step of the way was explained to me in detail.

There were no surprises. They use all the latest technology and publish their results which are impressive. The roster of their patients is also quite impressive. Great care, great staff, and great results.

Amazing! You will not regret it! I did PRK at Pacific Vision Institute about 3 weeks ago and I love my vision! Recovery is different from LASIK in the sense it isn't same day but luckily I was prepared and Ionly took about 2.5 days off from work. My sister referred me here. she did LASIK 2 years ago with Dr. Faktorovich and actually sees 20/10 Now we both are trying to get our mom to do it.

They are very thorough and spend the time to make you understand the process. I already see 20/15 and I am so happy to live my life without glasses. If you are thinking about doing it. just do it! I wish I did it when my sister did : Thank you Dr. Faktorovich!

This is definitely the place to go for LASIK. I had gone to another clinic for a LASIK consultation but was unimpressed. I was looking for something more professional and reliable. PVI delivered on that! From the front desk to the doctors, everyone was calm, professional, and friendly. When I met Dr. Faktorovich, she gave me further confidence that this was the right place for LASIK.

She is the premier doctor in SF with the best technology and best results. The surgery was quick and painless. As of my last check up, I have better than 20/20 vision. 20/15! I am thrilled! I still find it bizarre that I don't have to wake up and put contacts in, but I am loving it.

I can't recommend this practice highly enough for LASIK or PRK. I did the latter and was so impressed by the knowledge and caring of both Dr. Faktorovich as well as everyone in the office (Elizabeth, Renee and Dr. Chen to name a few). Dr. Faktorovich is an amazing surgeon who clearly cares about her patients and is incredibly thorough in her pre-op to ensure the procedure is right for each patient. I did several consults at practices throughout the city before deciding on Pacific Vision Institute and am so, so glad that I did.

I was referred here by many of my co-workers who had LASIK with Dr. Faktorovich. Came in for a consultation and had the most thorough eye evaluation I've ever had. Turns out that my corneas are too thin for LASIK. Got to speak with the doctor. She was kind and smart and spent a lot of time with me going over my eyes and my options. I felt like everyone really knew what they were talking about. Very grateful for an incredible experience.

I got a consult but didn't end up getting Lasik here because a) the price quoted was *double* what I was getting from other places (Kaiser, UC Berkeley etc.) - $10k vs $5k - and b) Dr. Faktorovich would not even be doing the surgery herself. I guess I understand the upcharge for a great doctor (this is America after all), but when the great doctor with all the qualifications and awards isn't even doing the surgery?

Not sure what I'm overpaying for in that case, and no explanation was given by the sales team ("patient coordinators" but really they are salespeople and very much not doctors). Office was very nice and staff was friendly, if $5k didn't make a difference to my bank account I would probably come here.

I was diagnosed with cataracts and I also have retinopathy in one eye. Prior to the pandemic, I had been seeing a doctor at the UCSF rhetinopathy clinic. I liked the doctor I was seeing there, but he retired suddenly during the pandemic and it became almost impossible to get another appt. They were dismissive, insisted I didn't need treatment, and canceled two appointments without telling me.

I finally admitted defeat and I googled and found Pacific Vision Institute. I am SO GLAD that I did! My eye surgeon, Dr Barry Siobel, and *all* the staff at PVI, were beyond fabulous. In order to get the cataract surgery, I had to get clearance from my internist, rhetinopathist (they set up the appt with the excellent Dr Jumper), and a cardiologist (due to an irregular EKG during my physical).

I had my first surgery on 7/1/21. It went very well and, by the next morning, that eye had 20/20 vision, thanks to the multi-focus lens I received. Because of the rhetinopathy, he had me wait longer than the normal two weeks to perform surgery on the second eye. On 8/12/21, my second eye was done and, by the next morning, I had 20/20 vision in *both* eyes (from 20/400 uncorrected, and 20/40 with the best correction I could get). Cataract surgery is performed in Marin by Dr Siobel and lasik is performed in their SF office by Dr Factorovich (who is also wonderful). Dr Siobel, btw, also has an office in Beverly Hills.

He has several patents and has written textbooks. I knew I was in exceedingly capable (world class), careful, and thorough hands. Dr Siobel also has a wonderful bedside manner. He's a big guy, but has a soft, kind voice. I didn't feel at all intimidated. I had donated my car in 2020, because I couldn't see well enough to drive, even with glasses.

I was especially blind if it was sunny (due to the type of cataracts I had) or if it was dark. I'm now in the market for a new car! This procedure was life changing. (They did take my insurance, but I had to pay out of pocket for the fancy multi-focus lenses.) It was such a wonderful experience that my daughter is having lasik there in a few weeks. HIGHLY RECOMMEND. I am so grateful that I found these folks!

I made sure to do a lot of research before I chose the right doctor. If you are considering LASIK surgery, this is the place! I wouldn't trust anyone but the best. I visited other surgeons and none came close to the doctors and staff at Pacific Vision Institute. Everyone is ridiculously nice here and very helpful. These people genuinely care about you and your eye balls.

The doctors are methodical in their thought process. It is so hard to put into words how incredibly thankful I am to everyone at Pacific Vision for being such dedicated professionals and for caring so much about their patients. My eyesight is fantastic and I couldn't be happier.

Absolutely amazing experience end-to-end at PVI with Dr. Faktorovich and her skilled, professional, competent, and caring staff. I chose PVI over a couple of other options mainly because Dr F meets you in person at your consultation, which you would think is standard for surgery but you'd be surprised! I felt totally at ease and comfortable going into my LASIK procedure and can now see 20/15 one day later!

I only wish I'd done LASIK sooner, having worn glasses and contacts for over 20 years, but better late than never. Seriously, if you're thinking of getting this done just go for it, and go to Pacific Vision Institute!

I was recommended from a good friend of mine to this clinic, and I had a good experience overall. My sight is back to normal and the procedure itself was pretty easy and painless. I thank you all the staff for making my 2021 a better year.

My experience with Dr. Faktorovich and the team at Pacific Vision Institute has been amazing! They went above and beyond my expectations from scheduling appointments to the LASIK procedure itself. I had a good feeling about Pacific Vision Institute as soon as I walked in. The staff was welcoming and very transparent about the procedure and any questions I had. It was one of the best decisions I've ever made!

STOP LOOKING FOR LASIK DOCTORS! You just found the right place! Dr. Ella and her staff is amazing. I have no issues after the procedure and have 20/10 vision. I also have spoken to friends who have had lasik from other doctors around the city who have had issues like not getting their vision fixed correctly, as well as heard experiences of them not being prepped well before the procedure.

That doesn't happen at PVI! They give you two eye drop types in advance to prep your eyes and recommend them for after care while your eyes are healing. Don't go anywhere else -- this place is truly the best!

From consult to surgery day, PVI made the experience comfortable and seamless. I had Lasik and was seeing 20/10 after day 1. I'm still in disbelief! If you're considering doing LASIK or refractive surgery I recommend Dr. Faktorovich without hesitation. Life changing! I have coupons through their referral program. Email me at emstein94(at)Gmail(dot)(com) and I'd be happy to give you my referral code!