River Road Surgery Center

Dr. Johnson, who took over my care, has been great. He listens carefully, diagnoses the problem, then works out a treatment plan. I'm extremely pleased with the attention and care I've received from him.

Willamette Ear Nose and Throat, did a great job on my surgery and after surgery. care.

We have been so grateful for the knowledgeable and compassionate attentiveness we have received from Dr. John Donovan, his MA's and scheduler who have worked with us for the last couple of months. From the diagnosis of cancer, surgery, hospital stay and follow-ups-never have they made us feel our concerns were anything but worth addressing. Everyday of our 15 mornings in the hospital Dr. Donavan was there.

Maybe that's normal for their practice, but we know there is extreme value in continuity of care. Dr. Johnson saw us right away when on Dr. Donovan was out of town and we were home from hospital. Dr. Johnson also gave my two daughter excellent care when he took two of my daughter's tonsils out years ago. Thank you thank you for your incredible care!

The doctor was very knowledgeable and actually diagnosed my problem that was not really related to his expertise.

There is nothing about Willamette ENT that i wouldn't recommend! Friendly, efficient, Excellent CARE! Dr. Prze ROCKS!

I saw Dr. Bruce Johnson and he was the best doctor ever I have been seeing him for over a year. I would recommend Dr. Johnson highly

NEVER TAKE YOUR TODDLER/CHILD THERE! Dr. Donovan is by far the worse Doctor. He traumatized my two year old daughter. He was very unprofessional, he seem like he was in a rushed, very rude and short. Like he was bothered. My daughter had dry blood in her ear and there were tubes in place. She was in a lot of pain and as well very uncomfortable. The. medical assistant pulled my daughters arms all the way back and screaming OWIE, I then ask him shouldn't she be put to sleep if she is being uncooperative?

While he was trying to take out the dry blood and his MA said no. My daughter was screaming OWIE while trying to comfort her, MA said they will do it all the time, it's just uncomfortable. All.

The doctors and nurses were wonderful! My daughter's tonsillectomy and adnoidectomy went well and 1 week later she's healing beautifully. Dr. Strand was her surgeon. Everyone on the medical end was really kind and they do their jobs well! We had a couple issues with the receptionist, which would have warranted a lower rating, but the manager called me today after receiving my survey.

She took my feedback to heart and is working to remedy the issues I outlined in my answers. I appreciate that immensely. Nobody is perfect, and a willingness to take criticism and make necessary changes goes a long way in my book. If you'd asked me last week if I'd recommend this place I'd say "no" based on how we were treated in reception. But after my phone call today I think I'd give them another shot and would probably recommend to others. It's clear that River Rd. Surgery cares about their patients and values our input.