Westside Sleep Center

Always professional, knowledgeable and careful! Appreciate their expertise daily! They look out for your best interests and have been very clear about how things work, what to expect and options for treatment. No calling it in happening here.

My frustration with this place is overall poor customer service. First, it shouldn't be that hard to get through to someone who can answer questions. Next, don't cancel my sleep study three hours before it starts after having the appointment on the books for more than a month. I understand that emergency situations out of our control happen, at least follow up with a call the next day!

Sleep quality is no joke - it affects my mental health at a very high level. And that is why I've moved on to a different provider.who answered the phone right away and called me right back when they were busy. It hasn't been all bad - they addressed the Philips Dream Station recall and are very good at taking covid precautions.

The sleep clinic is great if you can get in or have someone answer the phone. my husband has been working with them on and off for a few years and it always seems impossible to get a hold of anyone. From billing to scheduling to the equipment department. I never can get anyone to answer the phone. We had an emergency a year and a half ago regarding his hose because we had surgery for inspire the following next couple days and still can never get a hold of anyone.

I am now trying to get a hold of someone for billing questions because they set up automatic payment and they are still sending me a bill and I can't get anyone to call me back. As a business owner I just think that the doctor might want to know that his staff does not follow through on returning phone calls or answering the phone because you're not just a doctor but also run a business.

I went to this clinic about 3 years ago with concerns about sleep apnea because I had been grinding my teeth at night. I took a home sleep study with the machine they provided. I basically "failed" it because I wasn't able to sleep with the equipment on. My insurance would not pay for an in person study. I decided to get the CPAP and try it out anyway, since I didn't want to deprive my body of oxygen while sleeping.

I tried it and no way could I have that thing on for more than a minute, so basically I failed that too. I could not breath with it on, felt like I was suffocating. I called the office and they told me they had mine on the lowest setting. Recently I read that there is such a thing as a BIPAP, which may be better for me (if I do have sleep apnea, which I don't even know).

I spoke with Dr Fromherz today and he will try to get approval from my insurance company for an in person sleep study in the future. He also said he is willing to give me some credit for the old machine if I end up buying a new one. We also spoke about the possibility of other devices that might work better, if needed.

I had written another review with a different google account. I had some revisions to make, but didn't think I could do that because initially I wasn't able to log onto the old account. Finally I succeeded and made the revisions. Same person as L Smith. This review can be disregarded. I don't see an option for deleting it.

Once we were able to get in for an evaluation I was highly impressed. This place DOES NOT push the CPAP on you, nor do they push medications. Rather, the Dr took the time to ask lengthy questions and come to a diagnosis that we agreed with as well as options for treatment. It took forever to get in, so if you are looking for a quick fix I don't recommend. Yes, I would definitely recommend this office if you're having difficulties sleeping. For the record, we went with a teenager and I love that they offered solutions rather than meds.

Do not care about the patient, just the money. Calls asking for help with machine were never returned. Always got through to billing, but they didn't seem to care about my concerns.

Westside Sleep Center helped both my husband and myself. The scheduling process was easy, the staff was helpful and the sleep studies were as pleasant as can be considering it's a sleep study. Each sleep study room is setup like a hotel with your own bathroom. This is not the case for every sleep study facility. The bedding and the room is comfortable, which helps facilitate the best possible sleep while hooked up to all the necessary wires. Additionally, you see the doctor the following morning for immediate results.

Other sleep clinics make you wait for weeks sometimes before you receive an answer. There are several comments on here referring to insurance and pushing type sales tactics. Let's be real, the facility is in business because they charge your insurance; however, I did not feel like I was being pushed to do anything I didn't want to do. My husband started at a different clinic and they were a nightmare so we do have a comparison. This place is great and the doctor is personable and knowledgeable.

This facility was amazing. The doctor was educated at Stanford and he's great at what he does! The technician was talented and I woke up to fresh coffee and a breakfast spread. The sleep study facility is far more comfortable than the other place I started at. Best part? They fixed my sleep problems! I walked away from the appointment with my machine in hand, no additional visits, no waiting weeks to read the report. THIS PLACE IS AMAZING. I haven't felt this good in years.

Kind staff, very comfortable facility. Dr. Fromherz is friendly, patient, and did a fantastic job of explaining symptoms and next steps. I am very happy with my experience and care received.

The staff are friendly and the facility is nice. The list of attributes ends there. I was referred here by a neurologist friend of Dr Fromherz. After a home sleep study and in-lab study Dr F diagnosed me with severe sleep apnea. This seemed very strange to me as I was 28 years old, not overweight, and didn't snore. I believed him and purchased a cpap and tried for almost a year to get used to wearing it; they told me it was a matter of finding the right pressure.

I never got used to it and it made my sleep so much worse. I got a second opinion from the Swedish Hospital in Seattle and a Dentist that specializes in apnea (jaw issues, etc). They completely contradicted what Dr F said. He had told me I had a small airway when in fact I don't. My second sleep study from Swedish confirmed I only had 5 non breathing events the entire night, nowhere near the 33 times an hour that Dr F said I had.

When I requested my records from Westside I got a letter from Dr Fromherz explaining he was no longer liable for my care.convenient since it turns out I don't have what he diagnosed me with and can no longer return my cpap. If you are under his care and have any hesitation about your diagnosis get a second opinion!

Exceptional care on every level! The staff is welcoming, helpful and kind. They return calls promptly and are diligent about getting any outstanding questions answered. Dr. Fromherz is extremely knowledgeable, kind and experienced! Equally as important is his ability to communicate and explain sleep abnormalities so that as a patient, I really understood the diagnosis.

I came to him exhausted and not entirely sure if it was sleep related. He quickly got me set up for a sleep study and when the results showed severe obstructive sleep apnea his staff worked with my schedule to get me set up with a CPAP machine ASAP. One month later, I am well rested and have more energy than I have had in 10 years. He knows the ins and outs of dealing with insurance and provided cost-savings advice. I cannot recommend Westside Sleep Center more highly! A HUGE thank you to Dr. Fromherz and staff!

My experience with Westside Sleep center was excellent. The staff were friendly, and Dr. Fromherz was kind, extremely knowledgeable and seemed to genuinely care. My dad was in town from abroad and I wanted his sleep apnea treated. When Dr. Fromherz found out that he's a doctor, he extended professional courtesy and treated him for free. He even recommended buying the cpap machine online to get it for a better price than they could give us.

This was extremely generous of them, and they were courteous and professional through all our visits to them. I would highly recommend Westside to anyone looking to be treated for sleep issues.

Friendly and kind employees and Dr. Fromherz is knowledgeable and very communicative. He answers all my questions and makes sure I'm comfortable with the testing and treatment plan. I liked him so much I brought my son to see him as well.

The very best! i have seen approximately-- Ohhh, 6 or 7 sleep specialists over the last few years and this was the first one to get it right. I was treated as an individual not a statistic. I would highly recommend Westside Sleep Center.

I saw a couple of poor reviews when looking up the phone number, so I decided to post. I have to say my experience has been nothing but great. The Dr. properly identified my sleep apnea problem, and I credit his diagnosis for really changing my life for the better. I didn't find him "pushy" what so ever, just stating the facts of the ailment. The sleep study ended up a much better experience than I anticipated, and I simply feel great using my CPAP machine.

The support staff was very helpful in finding / fitting the equipment, and they need to get paid for that vs. ordering from a web-site. I give Westside 5 stars, and wouldn't hesitate in the least in recommending them to anyone.

Friendly, knowledgeable staff, easy to work with, quick to respond to questions and concerns. If you do an overnight study here the rooms are lovely. They know the ins and outs of the industry and the machinery, so have many cost saving tips.

The folks at Westside Sleep Center are off the charts amazing. I'm in the middle of working with them and can't say enough good things. If you are in need of sleep related medical care, this is the place to go! What I would say sets them apart is they listen and they care. My journey through health issues has been full of doctors and staff who don't either listen, or if they do, don't care.

When one chooses to work in healthcare they need to realize how important their work is to others lives and unfortunately most I have encountered have forgotten this. Westside Sleep Center is the one place I have found that seems to remember that their patients are people who are in need of help. I don't write a lot of Yelp! Reviews, but am so thankful for these folks that I felt I had to. Top notch!

I am beyond thrilled to work with such an amazing sleep clinic. Dr. Fromherz is a genuine guy and he's easy to talk to. The entire staff are friendly and professional. My only complaint is that it's hard to make an appointment, it usually takes three or more months to get in to see Fromherz. He must be very popular.

While the office staff and sleep lab are very pleasant, Dr Fromherz did not impress me at all. I found out about this place from an advertisement on a bus, during the same time I was referred to take a sleep study by my specialist. Dr. Fromherz strongly pushed me into purchasing a CPAP machine, claiming that it would cure my moderate sleep apnea. While trying to sell his machines, he was so pushy I almost felt as if I was in a used car dealership.

During his sales pitch he found out I had an insurance plan that would only allow me to purchase directly from Apria Medical Supply. Almost immediately he seemed to loose interest in curing my sleep apnea since I would be purchasing from an outside source for about 65% off his prices. In the end the CPAP device only made my sleep worse and I had to return the unit.

I now am going to a hospital in Portland and have found other treatment options that are working much better for me. Its just really disappointing to me that this doctor would take advantage on people who are desperately seeking a cure from sleep apnea just to make a quick buck. This practice of price gouging and suggesting the most expensive options i guess is common practice in this specialty and it needs to change.

I live in Hawaii and my primary care physician could not recommend anyone locally, so I decided to try Westside Sleep since I was visiting my parents who leave nearby the center. I was very much impressed by the doctor, the facility, and the staff. Everyone was very professional, courteous, and friendly. I had a sleep study done and thought the study went as smoothly as possible and they made every effort to make it as comfortable as possible.

I am pleased that even though I have been diagnosed with sleep apnea, they are able to treat me even though I live across the ocean. I was also very pleased that they checked with my insurance beforehand and explained to me all of the healthcare ins and outs. They have been very helpful whenever I call with questions (since I can't visit).

Dr Fromherz is a great doctor with an excellent A+ bedside manner. Plus he has sleep apnea too! He will describe in detail at the first visit in understandable language your condition (or potential condition) and will spend at least an hour with you on the first visit! He generally cares about his patients and I always know if I need help I can go back to see him.

My ONLY negative is that can be months getting in to see him. Getting used to the masks is EXTREMELY difficult, but they will work with you to help you find something tolerable. They handle all the insurance red-tape, and have amazing follow up. The entire staff is welcoming, compassionate and solution oriented.

For years, I experienced daytime fatigue, a run- down feeling, depression and a host of other problems. One day my physician asked if I had ever had a sleep study done. Well, no. The idea of sleeping in a strange bed while hooked up to a 100 wires was not my idea of fun. But, out of options, I decided to give it a go. Man I am glad I did. Turns out, I was experiencing 30-40 sleep interruptions PER MINUTE.

After getting fitted for a CPAP, and getting used to the idea of using one, I am down to 1.5 per minute and wake up rested, and for the first time in years, not depressed. The staff is very friendly, helpful and let you try all sorts of equipment to mind the right one for you. I HiGHLY recommend Westside Sleep Center.

I've been going to Westside for a little over two years, and it has been a great experience. I have moderate sleep apnea, and used to wake every morning with a headache, and spend every day without the energy a human being needs to be productive and happy. Now, I sleep well, and start each day rested and energized. Dr. Fromherz and his staff are professional people who listen well, explain thoroughly without a trace of condescension, and have extremely positive attitudes. Calls are returned in an incredibly timely manner, and challenges are thoroughly dealt with.

Learning to sleep with a c-pap can be difficult, but they are willing to do whatever it takes to make it possible. Initially, I thought the environment was too good to be true, and wondered just how genuine all that positivity could be; I was wrong. These people deliver.

I too was so impressed with how professional and courteous this establishment is! I just want to tell everyone I know! I work in the health care profession and have seen many terribly run offices. I'm just really blown away at how great this place is. Dr. Fromherz and staff go through great lengths to care about each patient. Just can't say enough great things about them. It is like a breath of fresh air!

Dr. Fromherz and the staff are very professional. They are passionate about their work and care about you, and it shows! The sleep technician was very thorough and took her time to explain things in depth. The facilities are excellent -very comfortable and very clean. They go out of their way to make sure you are taken care of. I can't recommend them highly enough!