Montgomery Matthew T MD Fac OG

To be denied care over a 150$ balance on my acct after they've already being paid thousands by my insurance Co doesn't make me feel like the patients best interestl is cared about. A 150$ balance I was unaware of and has apparently been sent into collections yet I've received no calls or mail from either I called to schedule because I'm having a serious medical problem.

I was advised to go to the ER. So even after my balance is paid I don't plan to continue as a patient here. Sadly after 3 grandkids being delivered with them i Lost respect for Jefferson OB today. Thank you for your response. I did contact the office when I desperately needed to be seen. I was transferred to the business office and told I couldn't schedule until my balance of 150 was paid.

I explained that I was unaware I had a balance. I have no problem paying the balance however I was unable to pay it right then as I didn't get paid until the following week. I was then advised to go to the ER!

I have been going to Jefferson OBGYN since I was a teenager and have always had great experiences, mainly with Sue. Naturally, when I became pregnant I was nervous as this is my first child. While being pregnant, I was rotated through the physicians and clicked with a few but ultimately felt the most secure and comfortable and just felt like I was listened to and taken seriously with Dr. Taylor and Dr. Culver.

I was induced at 39 weeks and chose a day where Dr. Taylor and Dr. Culver would be on call so I could be the most comfortable. I was determined to have my baby when Dr. Taylor was the doctor on. Again she was the absolute best for me and made me super comfortable. Dr. Taylor delivered my baby just a few minutes before going off and Dr. Culver coming on.

During my labor Dr. Taylor checked on me frequently, listened to all my concerns, and helped me with my anxiety and nervousness. She truly made my experience one I'll never forget. Although, I had some pretty great nurses during my labor and delivery Dr. Taylor is my go to.

Dr. Wamhoff is amazing! My first birth was at a different hospital and was a complete disaster. I was nervous for the second time, but dr. Wamhoff was incredible and allowed me to have a smooth birthing process. Highly recommend her, she accommodated my needs/wants and made me like she wanted what was best for myself and my baby.

My experience with Dr. Culver has been excellent. He is very friendly, and has great bedside manner. I was nervous about having a procedure done and he was very reassuring. He also explained everything that was going on along the way. I would highly recommend Dr. Culver's services. Thank you Dr. Culver for your excellent care!

I have privileged to be under care at Jeff OGBYN for years for my gynecological care as a patient of Dr. Wamhoff. Her care has, in no uncertain terms, improved my health and my life drastically. She listens and sees her patients in ways that I have not experienced elsewhere and I am so thankful that she took the time to see me. I am still a patient but now being seen for obstetric care for my first pregnancy and the entire office staff including front desk staff, nurses, ultrasound techs and the other wonderful doctors I've had the opportunity to meet along the way have continued to demonstrate the outstanding care given at Jefferson.

I am truly confident going into the birth of my child that I will receive outstanding care and that whatever happens along the way will be ok. I am so thankful to have found Jefferson and highly recommend the practice to anyone looking to be cared for in the Charlottesville area.

I have had 4 pregnancies with Jefferson Ob/Gyn - 2 c-sections, 1 miscarriage, and currently pregnant. Dr. Arnold has handled all of these cases and I am so thankful for him! His calm demeanor keeps me calm in scary moments, his gentle honesty helps you with understanding everything that is going on with your body and baby, and when he talks you can tell he genuinely cares about what is going on with you.

Even my husband tells people about how great Dr. Arnold is! My concerns are never dismissed and my questions are always answered. I couldn't imagine going to any other Ob/Gyn office after being at Jefferson.

I had a hysterectomy in December by Dr. Huffstetler. She was absolutely AMAZING. Her bedside manner is so calm and reassuring. Her guidance through the last year and a half of trying to figure out the best treatment plan for my range of symptoms was so helpful. Unfortunately the less-invasive options did not work, leading me to surgery. I would come to my pre and post-op appointments with questions that I would think about at 3am.

No question was too silly. No request too far-fetched. She was eager to help in any way possible, including dealing with the insurance issues I had the day BEFORE my surgery. I couldn't be more thankful for Dr. Huffstetler and her team that help me get to a much healthier and happier place! I ha e definitely found my gynecologist for life!

After being a patient for over 20 years with no issues, COVID came, I randomly missed a payment, I even called about missing the payment, then continued to make more payments just to find out by mail from a law firm, I was sent to collections and another 900 tacked onto my balance! They have no note of Ebony talking to me telling me it was fine. She never mentioned anything about missing payments or a policy or that I had miss any in the past while I was on the phone with her!

I was treated horrible by the billing staff and the office manager when I called over this! I was told nothing they could do. Lawyers office said they could close it no charge but sent a email to them not to close it after I spoke to the billing manager and she lied to me. Apparently I missed 3 payments randomly over years of paying! Dr. Owens is great and I'm not even allowed to see her or even talk to her about my care, all over a balance I have been paying on faithfully for over 3 years straight! Apparently there is a policy about missed payments I never was told anything about or that I was close to being sent to collections. Nothing!

This used to be a good practice however, in the last 4 years it has become a disaster. I cannot explain or emphasize enough how rude the staff are. I work in healthcare and cannot imagine treating a patient in the manner that they do. Everyone from the front desk staff to the techs and nurses are incredibly rude. From being treated abruptly to staff members openly and negatively talking about me while I'm waiting for them to finish checking me or register me. Do not ever go here if you want to feel like you matter.

I've always called my doctors/nurses from here 'the dream team, ' especially in the delivery and recovery room! In a time when a lot of medical folks are understandably stressed, busy, and under so much pressure, I've never sensed a change in the thorough bedside manner, guidance, and prenatal care here (and I've cycled through almost every doctor on the team).

My only gripe would be longer-than-normal wait times after the vital checks w/the nurse to when the doctor actually enters the room at appointments (can be hit or miss depending on the doctor; the longest I waited was 50 minutes, so just figure in some extra time if during the work day). With that said, I've never had anything less than outstanding, personable, quality one-on-one care with each doctor at all routine OBGYN, prenatal, delivery, and postpartum steps over the last 10 years I've been a patient.

They take their time with you and make sure they don't rush you/questions - this might be the reason for some longer wait times mentioned above(?). Highly recommend this practice to anyone that asks!