TRA Medical Imaging

No one really wants to be there, but the people inside were nice and welcoming. From the front counter to the MRI technologist. That makes it so much easier, thanks TRA Lakewood

I was pleasantly surprised with my recent visit. David did my xrays and was so kind and reassuring. He listened to my concerns and made me feel good about the process. Julie did my CT scan. she was friendly and attentive. I was a bit anxious for the testing, but she assured me I was in good hands. and I was. I would recommend TRA, as I was in and out, both tests 45 min.

I was told I didn't need an appt to get an xray. I was skeptical but it's true. I got right in and registered at the desk. I only waited 15-20 minutes and my name was called. The technician was caring and explained each time I had to move to another position. I liked the shorts they give you to wear for the procedure. In no time I was done and on my way home. My experiences when I have my yearly mammogram are the same. Caring and courteous. I would recommend this place.

I was there this morning 3/11/2022 I got helped by Shelby and she wasn't just professional she was polite nice and sweet She got my mom an MRI appointment alot sooner than we thought by checking other locations for us until she got us an appointment after only 2 days She went above and beyond by calling the other location to arrange the Xray to be done at the same time So Shelby thanks alot Wish you the best You're awesome

Very friendly staff! I can count the number of medical procedures I've had on one hand so I was quite nervous going in for an MRI. But they were very professional and helped calm any anxiety I was feeling, and my scan was done smoothly!

I called this morning to schedule an appointment. The ladies I spoke to were very nice until one said "I hate to do this to you but-" I was denied an appointment because of my weight. Y'all say you're inclusive, act like it. There should have been no reason why I was denied for an ultrasound for my weight. Now I have to wait for the referral to get back to my doctor to "see if there's anyone who will accept me as a patient".

If you are in need of medical imaging I strongly suggest TRA imaging they have a few locations so it's convenient very helpful in scheduling even if you have to cancel and reschedule. From the time you walk in receptionist technician they're all professional and friendly I always leave their feeling good and happy

Best staff ever. Fit my daughter in for an xray when another office didn't send her information over. Even did it in record time. It was 20 min from walk in to walk out. Could not ask for nicer people. I returned later in the day for my own appt and in and out in less than an hour. Everyone is wonderful here. They should get a bonus for being so wonderful.

TRA Lakewood gave me top notch friendly and compassionate treatment this morning. Thank you to the staff who took care of me. I was in great pain and instead of turning me away because I had been told by my Dr that I could do a walk in.the staff recognized my pain and got me in the first opening they had. Thank you!.

If I could give them more than 5 stars I would. My entire experience from setting the appointment to walking in and then having my exam was one of the most pleasant experience. They take COVID seriously there and make sure they are doing everything I their power to screen each person that walks through the door. They also take the time to disinfect in between each patient at the check in desks.

I especially liked how they scheduled their appointments. I was the only one in my specific waiting room. The staff is too notch. Everyone was very pleasant to work with. Highly recommend them for your imaging needs.

My Doctor gave me a referral here to get my knee an X-ray. I called Thursday however no one answered the phone. I left a message expecting to get a call back within 1 business day as the recording stated. No call back. I tried to call again the next day with the same results. I called my Doctors office to let them know and was told the nurse had called them and I would get a call soon.

It is now 5 pm Friday with no calls. Take in mind that I hurt my knee and am in severe pain. Cannot get medical treatment until the X-ray. I will have to wait now until Monday. Complete incompetence. Update: I have updated my star rating to 3 from 1. Received a call on Saturday and was scheduled in for the X-ray finally. Will up date again.

I was there today having a CT scan. Only waited less than 10 minutes. The lady who signed me in was very nice. The lady who did the scan was very personable and nice.

I've been here many times over the years. Yesterday, I phoned to make a follow up appointment and the were able to get me in, today. The facility is clean and organized. The staff is professional and friendly. Today, they did back to back ultrasounds in half the time.

Came in this morning for a mammogram. Staff was welcoming and friendly. Very efficient time line. Mammogram equipment is new and so much better than the last place I went to where the nurse had to manually adjust the machine. The total time in and out was 35 minutes. Really great experience and can't say enough good things about the staff!

My doctor sent me there for an appointment on 5/27/2016. I received a bill a few weeks later. I had my medical supplement insurance company (Aetna) on the phone with TRA Medical. Aetna told them they had just sent a check for $49.93. I just received a second bill today threating me with a final notice and turning this account over for collections.

I again called Aetna and found that they sent TRA Medical a check for this amount on 6/25 and they told me that this check had been cashed by TRA Medical on 6/30. Aetna also contacted TRA with this information to be told it would take 30 days to resolve this issue. If you contact the billing phone number for TRA Medical it takes over 10 minutes for someone to answer this phone.

This is a company you do not want to do business with. Their representatives are nasty and rude; they make do not try to resolve a problem. I do not need to deal with incompetent billing issues from TRA Medical and I hope you don't make the mistake I did going there.

Conveniently located directly across the street from my doctor I've sadly seen these folks more times over the years than I'd like to admit. CT scans, MRIs, Xrays, etc. I've had it all done here. I give them my insurance card and ID and off we go! Pretty easy really. They've been able to squeeze me in when urgency dictates the necessity or schedule me out based on their calendar but it's never been too far out.

The folks working the check-in desks are always pleasant if not a little worn out feeling. But the employees who actually do the scans and run the machines are always super nice and just the right amount of chatty. which in and of itself is a science. Based on doctors, location and insurance you may not have a choice to come here for your work but I'm glad this is the place I'm able to use when the need arises. I'm a fan.