Gastro Center Of Maryland

I'd give a full 5 stars, but unfortunately we've had a lot of problems with both the Columbia and Olney offices lately. Karen at the Annapolis office is our hero. We've had to navigate multiple scheduling issues, referral problems, and more, and she's always there to fix things when they go wrong.

Its a very good medical outfit. Very professional and competent. I am Still waiting for a cancellation for an earlier appointment date, but I would recommend them to anyone who is considering GCM.

Dr. Rosenbloom at Gastro Center has been a literal life saver. He goes out of his way to make sure I feel seen, heard and cared for. My first GI dismissed all of my symptoms and put me on unnecessary meds, whereas Dr. Rosenbloom has taken the time to diagnose me properly and determine a long term care plan.

Dr. Rai and his care team are excellent. They are thorough, not quick to dismiss problems. They actually helped identify a condition that I have had since childhood but no other doctors were thorough enough to chase it down. You are in good hands with Dr. Rai!

The biggest problems here are that: 1. The online patient portal has NOTHING. Literally no test results or history of present illness or visit summaries are uploaded. The website is only there to ask for refills of prescriptions. 2. Related to the first point, if you miss their calls, you will forever play phone tag to get your results over the phone or get answers to your questions from the prescriber. This practice is WAY too busy for it's own good. Profit > Care.

To start, I was very delighted when Dr. Prakash apologize for being late. Doctors don't do that in my experience. She listened to all my concerns and provided me her treatment plans. I was very happy to speak with Dr. Prakash because she provided more answers to my problems than my primary care doctor. I look forward to working with her on my treatment plans.

Dr. Prakash is one of the best doctors at Gastro Center of Maryland. She is friendly, professional, listens and is thorough when answering any question you may have concerning your visit. EDITED: Today, I removed three stars because after arriving for my scheduled medical procedure, the receptionist became extremely indignant when inquiring about an outstanding bill from 2018.

Instead of handling it over to the billing department to handle she proceeded to question why this bill was outstanding with a nasty attitude and then followed up with my appointment could b cancelled if payment wasn't received in full. Fortunately, the appointment wasn't cancelled and the reception area was empty because her non-professionalism with handling the situation would have been quite embarrassing.

This appointment was scheduled a month beforehand, and communication regarding an outstanding bill could have been addressed via telephone and/or email prior to this appointment and it wasn't mentioned. Therefore, it would behoove management if they retrain their receptionist and instill a better customer service experience for their patients, especially those who maybe nervous about their procedure.

After several top doctors that specialized in the issue that I was facing gave up on helping my condition. I went to Dr. Rosenbloom. Dr. Rosenbloom is the most attentive and caring doctor. He truly listens and empathizes. He gives you as much time as needed and never rushes through appointments. He is patient and kind, always taking time to answer questions and put you at ease. He goes above and beyond trying to help and make sure you feel as best as you possibly can. I would 100% recommend Dr. Rosenbloom to anyone looking for a GI.

Dr. Rosenbloom has been wonderful to work with over the past three years! He takes the time to listen to my symptoms and we explored every testing and procedure option to fully diagnose Crohn's Disease. He has been very helpful in the management and maintenance phase - helping me with issues and exploring new treatment options when necessary.

The absolute best GI I've ever been to. Dr. Rosenbloom specifically is the most caring, attentive doctor I've ever had- he treats me like family, and I always feel seen and heard. Couldn't recommend Dr. Rosenbloom and Gastro Center or MD more!

Dr. Prakash IS very nice; but, this practice has real problems with their phone systems at ALL locations. Outgoing message states that there is an unusually high call volume no matter when you try them, and oftentimes it tells you to leave a message and they do not call you back and sometimes the line disconnects before you can leave a message. Competent and nice physicians can be really dragged down by poor office support. The best physician in the world does me no good if I cannot schedule an appointment!

Shoutout to our local community heroes! Now that I am back from Texas, it was a no brainer to reestablish my GI care with my friends here at Gastro Center of Maryland. Good to see familiar faces like Monica and Jan. This is always a busy office and the staff are saints! The patience for all the phone traffic is dizzying! Monica and Jan are a great team of professionalism and compassion! I really liked that they actually remembered me. I am in gods hands and I know my Primary physician glad that I have this group of heroes back in my life.

I recently had a (preventative) colonoscopy with Dr. Rai at the Gastro Center of Maryland. A few weeks after the procedure, I received a bill for $1,600 for an out-of-network anesthesiologist who assisted in the procedure. This is highly unethical. The front desk staff who verified my medical insurance before the procedure never mentioned this to me. This is WRONG.

Worst decision I ever made in my life! They are crooks, liars, and unsympathetic money whores.

I had a great experience while I was here. The number one rule with me was please don't have me waiting in the waiting room for long! I'm impatient and I hate waiting. When I go to the Doctors I normally go by referrals but I needed to go and felt like I could not wait for one. I let my fingers do the walking (yellow pages) But no I found this place on the care first website.

The Nurse that I had on the first day was pretty amazing. She was so funny! She complimented me on my eyelashes and was confused on if they were real because they looked so good. The scheduling to get things done were pretty quick too. I appreciated the timely matters because I felt like the rest of the world stopped because of the Corona Virus. I got an Endoscopy done the following week and that procedure went pretty well.

Unfortunately I can no longer have Gluten, Red meat or Dairy. I am still waiting for the nutritionist to call me but rather than that everything went well. I was sick last week, I called and got a chance to speak with a nurse immediately. She was able to prescribe me medicine over the counter

Misdiagnosed me with Crohn's disease and had me on strong unnecessary medications for months that were making me sick. I went to a Crohn's specialist who told me that not only did I not have Crohn's but that they'd had several other misdiagnosed Crohn's patients from Dr Rai also. Do not recommend at all.

Such a great experience! I was diagnosed with celiac at the age of two, and have kept to a very strict gluten-free diet to stay healthy, but after getting "glutened" a month ago and consequently going through some resulting health issues, I realized it would be wise to start periodically seeing a gastroenterologist. When I expressed my concern over better understanding how I could take better care of myself with an auto-immune disease, Dr. Pia Prakash provided excellent insight and recommendations, and also performed blood work. Dr. Prakash is excellent, and put me at ease right away. I look forward to making this my regular gastro center.

I had 2 scope procedures done here. The last was in December of 2016. It is currently March of 2018 and I just received a bill for that procedure. They are so disorganized. When you ask for your file so you can transfer to a new doctor, they give you a run-around. Both doctors I saw couldn't answer basic questions about heartburn. I didn't gain any new information from either medical procedure or the countless labs that were run. It was a frustrating and expensive experience.

I came in for a sigmoidoscopy - the procedure was seamless and the office was efficient and respectful of time. I saw Dr. Prakash - her and her staff were very attentive and professional. I'm a UC patient and feel confident they have recommended the best treatment possible. They have following up with me regularly to ensure a smooth recovery and I highly recommend them for all of your GI needs!

We have been working with Jennifer Nerf at this office. I am a nurse case manager and well informed. I have been so impressed at her level of knowledge and creative treatment plan options. My daughter is the patient and has special needs, and Jennifer has been so incredibly patient, calming and understanding.

Reviewing this is quite tricky. I loved the doctor I saw and end everyone involved in my colonoscopy. My biggest issue is the front desk. Every time I've called to make another appointment, I've been put on permanent hold or longer than I was willing to wait. I was once waiting for about 10 minutes then disconnected. I normally wouldn't wait that long but I was watching tv and had not realized I was was still on hold until I heard the click in my ear.

I really liked the practice but may be calling it quits because I just can't seem to make an appointment. If their website has an appointment feature, that may be my only hope. I have to ask myself though, do I really want a practice that puts you on hold before they even know what you were calling for and just leaves you?

After 3 years of consist digestive issues I decided to do something about it. The Doctor and Nurses are amazing. They are professional, polite and knowledgeable! I would totally recommend them to anybody seeking help!

Dr Rai and PA Allison Puhlen do a great job. I had really bad esophageal damage and other gastro issues and they worked through it all with me. Very clean, punctual and friendly staff. A very good experience for something that is generally not fun.

I had Dr. Tignor for a procedure, who was wonderful and very helpful. The staff involved with my procedure were also great. In fact, my experience here was wonderful overall up until I had to deal with billing. I had two separate bills for my procedure, which I chose to pay by payment plan. Sometime along the way, the office switched billing companies and I stopped receiving statements.

I continued to pay by phone, only to find out that my payments were being applied to the wrong bill (the other bill that I had paid off 6 months prior). After 3 months of back and forth with the billing department at the office and also the 2 companies that handled my 2 bills, I come away with no solution. No one has an accurate record of what I owe - I end up telling them what I owe.

They have, so far, been unable to void out the incorrect payments and apply correctly. They don't even know why the bill was showing a balance, nor why the payments were misapplied. I have called and emailed more times than I can count, and I only seldomly get responses. No one in any billing department has taken initiative to get the problem corrected. I will be seeking services elsewhere in the future specifically because of this issue.

Went to this centre for treatment. and they dont see properly and diagnosed for something else. and the bills were not sent to the address instead directly reported to the Eastern Account system debt collector. Treatment is not fair and billing department is also not fair.

This place is the worst. I wish I was exaggerating. Since Dr. Tignor left, I have absolutely no reason to go back there. For months I have been having digestive issues. Dr. Tignor was helpful, and wanted to get to the bottom of the issue right away. I took a stool test, sent it to the lab, and had an upper endoscopy done a couple days later. She explained to me the results of the upper endoscopy and let me know that it would take around a week for the stool test to come back from the lab. Unfortunately, Dr. Tignor left.

A couple weeks later I had an appointment with a different "doctor". Honestly, she looked at me like I was crazy. I paid for her to tell me what I already heard, that my next options could be a colonoscopy. I asked her about the results of the stool test. Again, she looked at me like I was crazy and told me that she couldn't find the results.

She tried calling the lab in which they didn't answer. She told me that she would get a hold of them later and to make another appointment (more money?). Months later I am still having my stomach issues. I called the office numerous times to ask about the stool results. One receptionist told me she couldn't find my results and would call me later.never got that call.but they made sure that I got the bill for it. I'm just so over this office. I feel like they don't really care about solving your issues. All they care about is money.

I like the place and the people but I wish the doctor was more understanding of urgent phone calls as she had forgotten to give me medication twice, never calls back, advises you to come in for something that could have been spoken about over the phone just to have a $150 bill in the mail from coming in, and downplays medical conditions in which I found to be a bit more serious then what she told me as she made it sound like some sort of flu that's common.

The gastro center was nice and I really liked Dr Tignor. Lately though, I've been getting strange calls that sound really sketchy and not professional at all, saying that I owe money. Thing is, I haven't been to this place since 2013. I can't get through to their billing department to verify and in a week they haven't called me back, either.

I checked against my HSA records and I definitely have records of having paid this Dr. I don't know what is going on, but I expect my doctor's office to be run better than this. If they can't keep their bills and money straight and timely, how can I feel confident in how my records are being treated, and how good their advice is? In the end, they didn't even fix my problem.

This is one of the best physicians offices I have been to. They have on-site phlebotomist and do on-site endoscopy/colonoscopy. The RNP was exceptionally nice and thorough and seemed to be genuinely empathetic and enthusiastic. She took interest in me once I told her I was a pharmacy school student. The entire staff was warm and caring, which is pretty unusual from medical offices these days.

I had some complications following my procedure and everyone was very nice and attempted to resolve my problems until I was fine. I will suggest this place to anyone in need of a GI consult. The office seems a bit cluttered, but I can look past that with the exceptional patient care they offer. I was very, very impressed by this facility.