South Hills Eye Associates

Very nice people work here. Really liked Dr Dickey. I had the most comprehensive exam I've ever had. He was very clear and explained everything.

I've been going to South Hills Eye associates for years. I always receive professional care, and the staff is extremely friendly. I would recommend!

Completely dissatisfied and have lost my business. I called to get a new set of contacts and was told by an extremely rude receptionist that I would need ANOTHER EXAM- (it's been almost a year) she said that it is a "state law" before they would be able to fill my order. I told them that I never received any calls, emails, or mailers reminding me of this- and then proceeded to get called a lair and that I had received something.

Never once an apology! I DO NOT appreciate being 1) SWINDLED into an exam when it hasn't even been a year and then having to pay for contacts on top of it. 2) basically being called a liar because THEY dropped the ball on PROPER notifications. PLEASE INFORM ME HOW I AM ABLE TO ORDER MY EXACT SAME BRAND AND SCRIPT FOR CONTACTS ONLINE? NO EXAM NEEDED.

You people overcharge and rather upset your customers than fulfill their needs. The office staff was actually never pleasant on any of my visits- the only thing they have going for them are the doctors. The Mt Lebanon office should be completely ashamed and should reconsider how they speak to their customers. Stop trying to take peoples money and focus on better customer service.

The front desk staff are always clearly working hard, but remain friendly and efficient. I have been cared for by a few different doctors there, and each experience has been great! Dr. Bowers gave me a spot-on eye glass prescription as well. The staff and physicians are all very knowledgeable and always willing to help.

This practice has always had the most compentent docs, the aids that bring you back to exam room and the checkout staff BUT the reception staff is and has been the rudest females in wpa. where in the heck did they find these folks? A couple of them have been working for over 30 years. in any other business they would of been showed the door For treating people like they do.

Really enjoyed the doctors they had but the front office staff was never helpful and the woman I dealt with for my contacts ended up prescribing the incorrect strength.

These doctors are outstanding! The entire staff is so caring and courteous. I received such professional care from Dr. Scherer for my urgent condition. We have gone to these doctors for over ten years and have ALWAYS had the same professional care from these doctors.

I would NEVER recommend this place! DO NOT GO HERE. The woman in the front is so rude. She deserves to be fired. I was told my appointment time was at 2:30 on a phone call because I could not see out of my glasses as well as I should. I go there on the day of my appointment and they said it was at 12:40. There was no confirmation call or text like most UPMC places do. Then, as I am waiting for my apportionment in the lobby, I said to the rude receptionist that I am putting money in the meter.

I don't want to be late. She turns and looks at her co-worker, and said, "she just said that?!" I said, "oh, now you are talking about me?" She said, "i didn't say anything" and then I left. I REPEAT, Do not come here unless you want to leave pissed off.

My daughter had an eye emergency recently (partially blocked vision), and when I called South Hills Eye Associates asking for one of their doctors to see her as soon as possible, they gave us an appointment for early afternoon (I called them mid-morning). I was SO relieved! She was seen by Dr. Morris. He was very thorough with the examination; certainly took his time to examine her and answer our questions. We were very pleased with the way the appointment went. Thank you Dr. Morris and Staff!

I had an emergency situation and the staff at South Hills Eye Associates told me to come in right away. They made room in their busy schedule and I was handled promptly and professionally. Impressive service. Generally Dr. Morris is my treating ophthalmologist, he is terrific! An excellent clinician, always runs on time, and a genuinely wonderful human being. Thank you for your superb care.