We provide that care in an old-fashioned manner. First, since good childcare involves the family, we listen very carefully to what the children and you, their parents, have to say. Together with the history of your child's illness that you provide and the findings we discover on physical examination, we attempt to diagnose your child's illness and treat him or her correctly the first time we see the child.Second, we spend as much time as we need with each child and parent. We will never rush you in and out of the office in order to see the next patient.
Services
Our office is located at 6930 Parkwood Boulevard. We are on the northeast corner of the intersection with Stonebrook Parkway, directly across Parkwood Boulevard from the Frisco Police Department. The office is open six days a week and occasionally on Sunday, if we need to follow-up with a sick child seen the previous day.
Our office firmly believes in the importance of immunizing all children. As previously stated, we attempt to follow the official immunization schedule as recommended by the Centers for Disease Control and Prevention, endorsed by the American Academy of Pediatrics and legislated into law by the State of Texas.
Reviews (12)
L. G.
Oct 01, 2021
DO NOT GO HERE. If you choose to go, see only Lauren. She's so sweet & kind. Dr. Stokes is AWFUL. She's rude and just plain awful! We have been going here for 6yrs. Everytime the price is changed or we owe for something from the time before. When we pay in full Everytime! The wait time is ridiculous. Today we were there for 3hrs ( for allergies). Not to mention Dr. Stokes refuses to turning the AC.
So you burn up waiting for hours. When it was time to check out our bill was double the amount it was a month ago. When I started asking questions and wanted to see a itemized bill. That's when Dr. Stokes came around the corner with the worst attitude. She told me I was one of "those" people that don't listen basically calling me stupid about the test getting sent off.
I told her she was being rude and her bedside manners we're awful. That's when she told me I didn't have any manners. This women is a nightmare! She treats her staff like garbage and her patients. She needs to retire. Told her will never come back. And that's when she said we weren't allowed back. She's petty. Rude. Combative. And runs her business into the ground. This is all over me asking questions about the itemized receipt. DO YOURSELF A FAVOR AND RUN AWAY FROM THIS PLACE!
So you burn up waiting for hours. When it was time to check out our bill was double the amount it was a month ago. When I started asking questions and wanted to see a itemized bill. That's when Dr. Stokes came around the corner with the worst attitude. She told me I was one of "those" people that don't listen basically calling me stupid about the test getting sent off.
I told her she was being rude and her bedside manners we're awful. That's when she told me I didn't have any manners. This women is a nightmare! She treats her staff like garbage and her patients. She needs to retire. Told her will never come back. And that's when she said we weren't allowed back. She's petty. Rude. Combative. And runs her business into the ground. This is all over me asking questions about the itemized receipt. DO YOURSELF A FAVOR AND RUN AWAY FROM THIS PLACE!
Nicole Cothron
May 24, 2020
I tried and tried. This office was great when we started going and has gone down hill so fast. Dr. Stokes herself is very knowledgeable. But its absolutely ridiculous to me to sit and wait with a sick 5 month old for over an hour. And the hour+ wait has become the norm there. They got a new PA who was unable to diagnose my son with a simple pediatric virus called Roseola.
She told me she needed to go look at her text book. I told them I did not want to see her again. Ashley the nurse is one of the most helpful people there. It's a shame that the rest of the staff arent as good. There are Obamacare bashing articles in almost every room. Its just not the place for it. I am not saying I am for it, but how about you give me something helpful like a hand out that explains each vaccine my child is receiving and what side effects to except.
But nope. You dont get that. But there sure are enough pro-vaccine signs around that you would think they would give some helpful literature on it for you to take home. I also had to remind the doctor several times to please increase my child's meds. If you dont remind her she goes off on a rampage about something else, like the fact that construction vehicles are using her parking lot and she is sick of it. Honestly, I dont care!
What I care about is not having to wait again for you to write the prescription. I also dont want to hear all about your visit with the previous patient you were with. That the parent was nasty and they can go elsewhere. It's all too much and honestly a borderline HIPPA violation. Please value your time and maybe look elsewhere. We left and wont be returning.
She told me she needed to go look at her text book. I told them I did not want to see her again. Ashley the nurse is one of the most helpful people there. It's a shame that the rest of the staff arent as good. There are Obamacare bashing articles in almost every room. Its just not the place for it. I am not saying I am for it, but how about you give me something helpful like a hand out that explains each vaccine my child is receiving and what side effects to except.
But nope. You dont get that. But there sure are enough pro-vaccine signs around that you would think they would give some helpful literature on it for you to take home. I also had to remind the doctor several times to please increase my child's meds. If you dont remind her she goes off on a rampage about something else, like the fact that construction vehicles are using her parking lot and she is sick of it. Honestly, I dont care!
What I care about is not having to wait again for you to write the prescription. I also dont want to hear all about your visit with the previous patient you were with. That the parent was nasty and they can go elsewhere. It's all too much and honestly a borderline HIPPA violation. Please value your time and maybe look elsewhere. We left and wont be returning.
Melineh Mirzaian
May 01, 2020
I took my son for his one year wellness checkup at Frisco Pediatrics. The doctors had good reviews online and I decided to take a chance with this place. When I called to make the appointment the receptionist took my info and insurance and told me that they DO ACCEPT my insurance and just to make sure there are no issues, she called me back later the same day to reconfirm that the visit will be $0 since it's a wellness checkup and insurance will take care of it.
We went in for the visit and filled out all the paperwork and once the checkup was done they reassured that there is no copay or payment for the visit. About a month later, I got a bill for $475 for the wellness visit. When I called to see what that was for, they told me that unfortunately they do not take my insurance and I'm responsible for the whole amount.
They took no responsibility for the fact that they were dishonest upfront about how much the visit would cost and the fact that they did not accept my insurance after all. If they had told me when I went in that they do not take my insurance and that the visit would be around $500, I would have NEVER gone through the checkup at that office. I trusted them in knowing what insurance they take.
They became very rude on the phone and demanded payment and threatened to send me to the collection agency. (which they did) It's a shame how dishonest Frisco Pediatrics is in conducting business. I will never recommend this place to anyone that I know. You just never know what you are going to get and with that kind of dishonesty, I would never trust them to take care of my kids wellness needs.
We went in for the visit and filled out all the paperwork and once the checkup was done they reassured that there is no copay or payment for the visit. About a month later, I got a bill for $475 for the wellness visit. When I called to see what that was for, they told me that unfortunately they do not take my insurance and I'm responsible for the whole amount.
They took no responsibility for the fact that they were dishonest upfront about how much the visit would cost and the fact that they did not accept my insurance after all. If they had told me when I went in that they do not take my insurance and that the visit would be around $500, I would have NEVER gone through the checkup at that office. I trusted them in knowing what insurance they take.
They became very rude on the phone and demanded payment and threatened to send me to the collection agency. (which they did) It's a shame how dishonest Frisco Pediatrics is in conducting business. I will never recommend this place to anyone that I know. You just never know what you are going to get and with that kind of dishonesty, I would never trust them to take care of my kids wellness needs.
Geniya Talsky
Nov 22, 2019
Outstanding medical professionals! Dr Stokes has been my kids doctor from the first day at the hospital 6 years ago and we absolutely love the care and love for our kids as well as the extensive knowledge and experience she has. I appreciate that she is open minded enough and also well educated. We have treated some things with a holistic approach which she was a full supporter of.
She doesn't shove her opinions on us and respects and guides us in the best care for our kids. The nurses are fantastic too! Ashley is definitely a favorite of our kids and us. So sweet and gentle. Makes the experience a little more fun when we are there : Highly recommend to everyone!
She doesn't shove her opinions on us and respects and guides us in the best care for our kids. The nurses are fantastic too! Ashley is definitely a favorite of our kids and us. So sweet and gentle. Makes the experience a little more fun when we are there : Highly recommend to everyone!
Sueann S.
Sep 15, 2019
Tina Miller
Aug 07, 2019
The wait is entirely too long. Kids will only stay calm and entertained for so long. Having to wait over an hour when you have an appointment shows the lack of care for your patients. When talking to the nurse about the wait she was incredibly rude stating things happen and if I didn't like to wait I can reschedule. If she could stay off her cell phone and focus on her job things possibly wouldn't take as long. We will not be returning.
Jennifer B.
Jun 15, 2019
Dr. Stokes has been our pediatrician for over 16 years. She has my forever loyalty for the many times she has gone above and beyond for my two children. Several years ago, my daughter got a serious infection on her foot. I called on a Wednesday evening at 4:30pm and even though she was about to close she insisted on staying late to take care of my daughter immediately after hearing her symptoms.
She then saw my daughter the next 3 days in a row for antibiotic shots. I am now a nurse and realize how serious this infection was. If she hadn't seen my daughter that night I now realize she would've ended up in the hospital for IV antibiotics. I have heard of her doing this kind of thing for many families--staying late and even being there on weekends.
She really cares about her patients and even remembers everyone's names! I know there are negative online reviews about her but I can tell you that your child's health is her #1 concern. There is no pediatrician in the Frisco area that has more education than her and she continues to read and stay up on the latest research. She is very pro vaccine so if you want alternative, no vaccines, you will need to choose someone else. She is very strong in her opinions, is not a warm and fuzzy type of person but there is no doubt in my mind that she genuinely cares for my children.
She then saw my daughter the next 3 days in a row for antibiotic shots. I am now a nurse and realize how serious this infection was. If she hadn't seen my daughter that night I now realize she would've ended up in the hospital for IV antibiotics. I have heard of her doing this kind of thing for many families--staying late and even being there on weekends.
She really cares about her patients and even remembers everyone's names! I know there are negative online reviews about her but I can tell you that your child's health is her #1 concern. There is no pediatrician in the Frisco area that has more education than her and she continues to read and stay up on the latest research. She is very pro vaccine so if you want alternative, no vaccines, you will need to choose someone else. She is very strong in her opinions, is not a warm and fuzzy type of person but there is no doubt in my mind that she genuinely cares for my children.
Julie Heath
Feb 01, 2019
DO NOT GO HERE THEY WILL CALL CPS IF YOU DON'T PARENT THE WAY THEY WANT. Even after informing them we had switched pediatricians they still reported us to CPS for "failing to schedule a state mandated follow up appointment" (which is a false accusation all appointments were accounted for.just not with them, but I won't even get into that) It's clear they are willing to take extreme measures if you don't do what they want. No new parent should have to go through what we went through for choosing to switch pediatricians.
Ashley Key
Nov 14, 2018
I have been taking my children here for almost 5 years and have never had an issue! I love that this office is pro vaccines, especially when I had a new born baby. Although the wait time may be longer than some people expect, this is a doctors office and we do not know what may have just happened or what the doctor had to tell the patient leaving before us. Dr. Stokes is hands down the smartest doctor I've met. Lauren the PA is great as well! And the staff, well I think they are pretty awesome!
Jacqueline Snoderly
Nov 14, 2018
I don't know why this office has received the reviews below. We have been seeing Lauren Reeves and Dr. Stokes for several years. The office staff has always gone above and beyond for us. They have never been rude or anything of that nature. Sometimes the wait is a little longer than anticipated, but it is a doctor's office, not a racetrack. You expect things to take just a little longer.
They want to provide the best possible care and that would not include rushing patients, right?! Maybe someone before you had more than your routine wellness exam. Think about those circumstances and don't always bash the doctor because of something that is probably beyond their control. I will continue to see both docs at this practice and HIGHLY recommend you give them a chance too.
They want to provide the best possible care and that would not include rushing patients, right?! Maybe someone before you had more than your routine wellness exam. Think about those circumstances and don't always bash the doctor because of something that is probably beyond their control. I will continue to see both docs at this practice and HIGHLY recommend you give them a chance too.
Tiffany Wollent
Nov 01, 2016
The staff has always been kind and the doctor is very experienced and knowledgeable. 1 of our boys came down with some unusual symptoms a couple of years ago that a local evening clinic was fearful of diagnosing incorrectly. After seeing Dr. Stokes the following morning, we felt reassured that we now had the correct diagnosis and treatment plan (she knew what it was the second we walked in). I trust this place. That's why all of our boys have gone there & our baby girl is under her care too.
Marissa B.
Jan 07, 2013
Dr Stokes is our Pediatrician and she takes the care of her patients seriously and takes the time to chat with you. Every time Ive called in with a minor concern they were very quick to answer my questions offer advice, expertise and were able to get us in to see Dr Stokes IMMEDIATELY, like within an hour! I felt like they were just as reactive as my OBGYN was when I was 8 mos pregnant, on call at a moments notice.
I cant say enough how much of a priority the entire staff put on my children's care. Here are a few examples. 1. I walk in with my infant in her carrier.the staffer that happened in be walking in at the same time opens the door and then says oh my what a little baby you have. Let me take you back into a room right now so you don't have to be around all the other children in the lobby. 2.
I call because my oldest has to come home sick from school. I called them as soon as I got off the phone with the school nurse. They say, ok Can you pick up your daughter and bring her straight in? We will have a room waiting for her. 3. Ive never waited more than 5 mins in the lobby. Now I do set most of my appts mid day mid week but I'm always impressed.
The Dr's and Nurses are also quick begin our apt. 4. Dr Stokes takes the time to hold my baby and chat with us. I know its small but I feel like she really loves her patients and CARES. She also takes time to make interesting small talk with us. Shes an older lady and has experienced alot of changes in the medical field and I couldn't be happier with our choice of Pediatricians and HER choice in the staff members she hires. Well done Frisco Pediatrics!
I cant say enough how much of a priority the entire staff put on my children's care. Here are a few examples. 1. I walk in with my infant in her carrier.the staffer that happened in be walking in at the same time opens the door and then says oh my what a little baby you have. Let me take you back into a room right now so you don't have to be around all the other children in the lobby. 2.
I call because my oldest has to come home sick from school. I called them as soon as I got off the phone with the school nurse. They say, ok Can you pick up your daughter and bring her straight in? We will have a room waiting for her. 3. Ive never waited more than 5 mins in the lobby. Now I do set most of my appts mid day mid week but I'm always impressed.
The Dr's and Nurses are also quick begin our apt. 4. Dr Stokes takes the time to hold my baby and chat with us. I know its small but I feel like she really loves her patients and CARES. She also takes time to make interesting small talk with us. Shes an older lady and has experienced alot of changes in the medical field and I couldn't be happier with our choice of Pediatricians and HER choice in the staff members she hires. Well done Frisco Pediatrics!
