More than a century ago, Sheltering Arms began as the vision of a young woman named Rebekah Peterkin who made it her mission to help working families in Richmond, VA who could not afford to pay for healthcare. Though Ms. Peterkin died two years later, her friends remained committed to her dream. Local physicians and nurses gave their time to see patients and an executive Board of ladies devoted their hearts and their time to keeping it running. They sought funds and supplies from those who could spare them, and made the hospital's first blankets by sewing newspapers inside cotton covers.
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As employees of Sheltering Arms, we exhibit care and compassion with our patients, their families, and staff in all daily interactions. Sheltering Arms is open to change for the sake of improvement and embraces opportunities that enhance outcomes. Sheltering Arms strives for excellence in all that we do as an organization that is committed to the highest standard of rehabilitative care.
This action does not change the inpatient physical rehabilitation services offered by Sheltering Arms Institute or the outpatient therapies and wellness programs provided by Sheltering Arms Physical Rehabilitation Centers. Both the hospital and the outpatient therapy and wellness clinics will remain in operation.
Because we care about the accuracy of your records, please be aware that we will be taking extra time with you upon check-in to ensure your information is up to date. Please also allow extra time for your appointment as our patient access representatives and clinicians work to implement this system. If you have any problems accessing your patient portal or registering, please call the Carelink Support Center at 1-877-621-8014.
Our TeleHealth Program uses either Apple's FaceTime or Microsoft's Skype & Teams applications for our video conferencing communication. For all TeleHealth appointments with a therapist, Microsoft Teams will need to be downloaded on your device. For tips, useful information and resources to stay healthy and active at home, visit our blog.
Reviews (8)
Shirlina Mann
Apr 22, 2022
Sally Mann
Apr 20, 2022
William Mann
Apr 18, 2022
David Mann
Apr 04, 2022
S. S.
Apr 08, 2018
Lauren Squitieri
Mar 03, 2018
Truth-Is-Light
Jun 24, 2017
My initial experience at the Reynolds location was the pits straight out the gate. This should've been a warning indicator, but I didn't heed the signs. -First, I would like to say the assistant Therapist who worked with me, subsequently, was really nice and professional - most every other person who either inept, confused, rude, and/or condescending, starting with the Therapist who did my initial evaluation, Caroline, on up to Brian, the Supervisor. -I was talked down to consistently, they lied on several occasions, then my "final evaluation", was 5min. in length, and was done supposedly while I standing poolside and engaged in a separate conversation with Emily about a personal matter. Insane. -The kicker is that I supposedly met goals which were never discussed with me at the initial evaluation.
What a joke and a Crock! -Finally, I was recently told to bring back another new referral (separate issue). I tried to give them (Emily) in early in May, and the receptionist wouldn't take it even though I informed her that both Emily and Brian asked me to bring back. Then, Brian comes out and acts as if he doesn't understand what the problem is. Well, the problem is that your receptionist stated she could receive it. -Honestly, the people/service skills in that office Sucks really hard, So much so that I refused to be seen by Caroline, nor Brian. Ever! - Otherwise two people in the place are nice.maybe three, and so is the building.
What a joke and a Crock! -Finally, I was recently told to bring back another new referral (separate issue). I tried to give them (Emily) in early in May, and the receptionist wouldn't take it even though I informed her that both Emily and Brian asked me to bring back. Then, Brian comes out and acts as if he doesn't understand what the problem is. Well, the problem is that your receptionist stated she could receive it. -Honestly, the people/service skills in that office Sucks really hard, So much so that I refused to be seen by Caroline, nor Brian. Ever! - Otherwise two people in the place are nice.maybe three, and so is the building.
T. C.
Apr 10, 2016
