Proliance Orthopaedics & Sprts

I was referred here by my doctor for knee pain and slight swelling that had been lingering for months. The office staff was wonderful, as was the x-Ray technician. Dr. Nathe was fine, but he was clearly only going by visuals & textbook "symptoms" and was very quick, and ultimately referred me to PT for IT band syndrome. I was certain it was not IT band syndrome, based on what I was feeling; fortunately, the physical therapist I went to paid close attention to how I described my knee pain, and he realized I'd probably torn my meniscus awhile back, and that it had healed but left me with scar tissue that I needed to break up.

After just a few days of simple exercises I was given by the PT, my knee already feels significantly better. I'm often left feeling that doctors don't listen enough to the details of what patients are saying and experiencing, and that was the case here at Proliance.

Totally failed at diagnosing and treating my herniated disc issue. They kept on prolonging the diagnosis so as to mooch off from insurance as much as they can. The diagnosis could have been easily done with an MRI but that would have meant me getting treated and not giving them more business. unhappy with the constant pain, I went to India where the doctor diagnosed it in one visit. Prescribed me some painkillers and I was finally healed after 2 years.

Total cost of diagnosis and treatment? less than $60! 0 stars to this place since patient's plight is least of their concern. Previous experience: Horrible customer service. They messed up my billing. I had paid them the due on the spot and they still sent me the balance statement twice in the mail. I called the billing office and they asked me to talk to the scheduling office.

When I called the scheduling office, they asked me to the talk to the billing office as if I have no work to do but to chase them. Don't go here if you want to deal with such headache just because they can't even bill you properly. 0 stars for the inconvenience. I would rather bear the pain in my back than talk to them. To the staff - Fix your billing yourself as I don't have time to call you to help you fix your errors.

Terrible! I came for an X-ray for my back. Doctor told me the picture and angle were bad so she couldn't give me a diagnosis. So I paid for an X-ray and got nothing. So she just recommended I go to physical therapy. What a waste to pay for a visit and an X-ray to get no diagnosis and to be told to just go to physical therapy. Save your money and go somewhere else.

My surgery went well so that's not my complaint with this practice. Everyone that I've had contact with has come across as personable and professional, however I've never gotten a response to a message the same day, sometimes not even the next day. For that reason I would not recommend this practice. Orthopedics at Polyclinic is considerably more responsive and reliable when it comes to communication. I had my first THR at Polyclinic and somewhat wish that I had stuck with them. I'm going to Polyclinic for PT.

Dr. Schick and staff are ALL amazing. They educated us along the way with how our injury will heal and what to expect with them. While getting our splint CUSTOM made, I over heard Dr. Schick collaborating with his staff on recommendations. That speaks volumes as to how he respects the opinion of his staff.

UPDATE-- 9/13/21. Regarding my previous post dated 7 weeks post op my THR. I'm actually incredibly disappointed in my treatment at Proliance. I am now 2 year post THR and still having a lot of pain that I've tried to resolve with Dr Boone and Proliance only to be sent down the wild goose chase of referrals. This was the worst decision I've ever made and I'm devastated that I'm worse off after having this surgery.

I had hoped to live a more active life and be able to play and run with my now 2 year old daughter, but I feel like that has been taken from me. There are still days I rely on crutches. I highly advise anyone to really think Proliance and their surgeons through. From what I've heard they rush patients through and don't care about post surgery life.

This was my previous review, sad to see how optimistic I was---I'm really pleased with the care I received from Dr. Boone and his team throughout the process of my total hip replacement. After years and years of numerous doctors dismissing my hip pain and not spending the time to properly diagnose me or give me treatment options, a friend suggested I meet with Dr. Boone.

He didn't brush me aside due to my age and said that he'd had many younger patients have excellent results with a total hip replacement. It was a pretty big shock at first, but I trusted his expertise and I couldn't be happier I did! I'm now 7 weeks post op and able to go on walks with my 8 month old and crawl on the floor with her without the pain and limitations I had before. I'm incredibly grateful to Dr. Boone and everyone who helped throughout the process. Thank you for giving me an opportunity to live a more active and less painful life!

The 1 star is for my experience with the doctor. I have a brace on my arm that was hurting and asked what could be done. The doctor didn't even glance at me and jumped to get x-rays instead. After taking x-rays, she didn't show them to me or explain anything, but instead immediately said I needed surgery. She started talking about young people who have this injury when I am in the elderly age range (i.e. the only thing she explained to me didn't apply to my circumstance).

She said and did everything very rudely and I just felt rushed. I was considering the surgery, but they rudely insisted I had to start the process now because I needed to get tested for covid 48 hours before. I decided to wait because I just didn't trust this doctor. They have called me a week later telling me they just scheduled my surgery for tomorrow and my covid test is today - contradicting what they said before! Luckily, I have found a much better doctor at another clinic.

I followed Dr Boone from his previous office to Proliance. Not only did he go to Proliance, but his staff went with him. I had already had several surgeries (and lots of problems following those surgeries) before I found Dr Boone. He was able to fix all of my problems from those surgeries. I went from not having a hip, and was told that I never would have a hip again, and I was confined to a wheelchair. Dr Boone never gave up on me, he makes me feel very comfortable.

He always had several options of what he could do when he would take me in for surgery. After several surgeries and about two or three years. I now have a hip, walk with crutches, and I am only in a wheelchair part time. I swear by Dr Boone and his staff, they are the best. I will never let another orthopedic surgeon operate on me again. I would strongly recommend him to anyone. Thank you Dr Boone, Janet Jones.

I was in serious pain prior to my hip replacement surgery-and it was chronic, going on for several years. The degree of pain was also getting steadily worse. In addition, there was a myriad of ways that I could no longer move, due to the bone spurs preventing freedom of movement of my hip socket. How fantastic, that on the day of surgery, just hours later, the pain of arthritis was gone!

Of course, much of that had to do with the pain blocker I was on But seriously, the pain after surgery has been very bearable compared to what I was dealing with before! Dr Bruckner really knows his stuff! The scar on my butt is minimal and only 3 inches long. 7 was after surgery and my range of motion is way better than prior to surgery. I'm thrilled! Thank you Dr Bruckner and crew! Jen Winslow

I have been helped by Dr. Christopher Boone for about two years. He performed a fusion surgery on my sacroiliac joint which was very successful. Lately we have been addressing knee issues. I have found Dr. Boone to be very easy, honest and to the point. He has a very relaxed but knowledgeable approach. Surgery is always treated as a last resort after other conservative treatments are investigated. I definitely recommend seeing Dr. Boone.

Proliance is a great place to find a surgeon except for one, Dr. Ash Patel. How many bad results, mistakes, errors and bad medical ethics does it take? His bedside manner hides his terrible skills and results. Should not have a license!