HEPA is dedicated to keeping the community healthy by offering quality medical care from expert doctors. Dr. Goldberg's passing was unexpected and left all who knew him in shock. He is greatly missed by all. To honor his memory & all he did for this community, HEPA is accepting donations to our HEPA Education Foundation Scholarship Fund. This fund is used to award scholarships annually to support ongoing advanced education for students in our community.
Services
HEPA is a democratic, locally owned group of emergency physicians. Over the last 50 years, HEPA has grown from providing services at one hospital to providing board certified emergency physician coverage at twelve hospitals across four islands. Our sites range from rural Hale Ho'ola Hamakua with approximately 1,800 annual visits to Hilo Medical center with about 52,000.
Our physicians live and serve in communities across the Hawaiian Islands. We are a locally owned, democratic group of board certified and board eligible Emergency Physicians committed to providing the highest quality care to Hawaii. We staff both high and low volume facilities and strive to create a desirable life/work balance.
The following are some helpful patient resources. If you don't find what you need, please call us at 808-261-3326 opt 1 or toll free 800-272-5204 opt 1. Office Hours are Monday through Friday 8:00 am to 4:00 pm. This bill is for services rendered by the emergency or hospitalist physician. If you receive an additional bill from the Hospital, it will be for the use of the Hospital's supplies, equipment and technical personnel and will not include the Physician's fee.We do not have your official medical records in our office.
Since 1989, the HEPA Education Foundation has been granting scholarships to high-school senior graduates with extreme financial and familial hardships. The purpose of the Education Foundation is to help students in the geographical areas served by our nine hospitals become productive citizens by furthering their education.
Reviews (5)
Kirstie Campbell
Jul 20, 2021
James Andrade
Dec 08, 2020
Christine Pagano
Feb 28, 2020
Dr. Kyle Stevens DID NOT KNOW HOW to remove a painful cyst on my shoulder, he said and I quote, "I'd have to Google it". I was sent away with a referral for some other doctors to go see. HEPA Inc is charging me $726.70 for the "medical expertise" of Dr. Stevens, which amounted to him explaining why he was UNABLE TO PERFORM THE PROCEDURE. The successful cyst removal was performed quickly at a Dermatologist office and cash price paid for procedure was less than $150. WHAT HEPA Inc is doing is NOT PONO, not righteous, and everyone is going to hear about it.
K. G.
Nov 23, 2019
Ended up in the hospital in January unexpectedly - had to pay all hospital bills upfront or they wouldn't have let me leave. Paid everything and went home. To make matters worse, the doctor gave me false information which complicated my health weeks later. 9 months later, I get a nasty letter saying I owe them money. NINE MONTHS LATER! I paid everything up front. What a joke that this is considered healthcare.
James Martenson
Dec 03, 2018
While the medical care received was excellent, their customer service was terrible. I spent hours on the phone trying to get the bill submitted to my insurance company. HEPA refused to provide me with information needed by my insurer to process the claim, including basic codes needed for billing, such as NPI numbers. I instead had to spend hours with HEPA and my insurance company trying to track down the information needed to submit the claim.
