Hsiao Victor K

Good afternoon My boys have been patients of dr knight for over 18 years. We love dr knight and his medical assistant however when we arrived we were two minutes late past our appointment and the receptionist got a bit upset with us. It's not like we were a hour late. It seems like it's getting harder to mar appointments now. She was already calling us when we were walking into the door and also they called my mom for being two minutes late.

She was acting like she real does not like her job at all. Even when I have been calling to make appointments it's the the front staff ask a million questions like they are the doctors or assistant. Please train your front desk staff to be kind in this unkind world.

Called to enroll my daughter and I and they are not accepting new patients due to being at full capacity. A place of healthcare should have contingency plans to provide to their growing community.

I absolutely HATE this doctors office. It is ridiculous how unprofessional they are. I worked at this office years ago, after no longer working there I called to get a refill on a medication and they charged me for a telemedicine appointment which is NOT what I had. After informing them I was wrongfully charged they told me I was wrong and discharged me as a patient.

Even then I still was going to establish care there for my daughter due to the fact that her dad has been a patient there all his life. They gave me the complete run around for weeks before they finally told me they wouldn't see my 2 month old daughter due to the fact that they wouldn't see me. I called Huntsville Family Medicine and they got us in immediately.

It was a 5 minute phone call total. I've never called HPAM and sat on hold for less than 30 minutes. I would never ever recommend them to anyone. 10/10 recommend Huntsville Family Medicine. This is all coming from someone who NEVER writes reviews but after the way I was spoken to today it felt like the right time.

I highly suggest on not doing a covid test here. We paid a co pay before we did a virtual visit with Dr Bosley. It was in the afternoon and they only do covid tests in the afternoon so he said we can do the test the next day. We didn't hear about the results and finally got ahold of them. And now we have a bill for another copay cause the very rude billing lady said it was two days since we did the covid test the next day even though we didn't talk to the doc the next day just the day before.

I like this office because it is one of the closest doctor's office to our home. Most of the staff is nice Dr. Powell is friendly and patient with my children. It is unfortunate that they seem overwhelmed with patients and are often if not always behind. That leads to it becoming very difficult to get a call back. If they cannot tend to the patients that they have I believe they should stop accepting new patients.

I know that will never happen because it is a business and they are more for money than the patients. I am upset because of this fact patients like my children end up suffering.

This facility is always top notch but the recent addition of Dr Young to the provider group caused it to exceed my expectations. I needed to establish a new primary care provider and found him, and his asst Trish, to be knowledgeable and thorough with a wonderful bedside manner. Most importantly, I did not feel rushed. He listened, and sometimes that makes all the difference. I will be recommending him to anyone searching for a physician.

Had a virtual visit with Dr. Young on 10/14, which he was great. However, he said if my son was NOT better by Monday, to call back & they will see about getting him in to be seen. I call Tue, 10/19 at 7:10 to make my son a follow up appt IN OFFICE, as dr young said to do if he was not better, and was not able to get a visit. Was told by the receptionist I will have to wait for a request to be approved to be seen in office with Dr Knight which is absurd.

We have been patients of his for 10 years, and not being able to make an appt is absolute nuts. You can not physically diagnose a child over the phone correctly when you can not listen to breathing, see his symptoms IN PERSON etc. I will be looking for another doctor elsewhere because you should be able to see your doctors when you need to, not deal with a hassle while trying to make an appt. There is other colds going around than COVID, so if they aren't able to see patients when needed, what good is the doctors office to your patients?

This clinic is in a great location, close to the hospital, and have several doctors to choose from. My visit as a new patient was exceptional. The transition could not have been smoother. I felt at home and at ease. The doctor and staff were carrying, informative, and they had an outstanding attitude.

Had an appointment with Dr Bosley. He was very attentive and actually listened to everything that I said. We had a good conversation and he's very concerned about my well being. My wife uses him as well and I've attended every visit with her. He treated her the same. It's hard to find a doctor these days that treats you like a person instead of a number. I'm looking forward to my next visit with him.

We love this practice! Both of our kids see Dr. Knight and we love him! He is so personable and kind and wonderful with kids! We have also seen Dr. Rollins, Dr. Bosley, and Dr. Powell and had great experiences with them too. So thankful I was recommended to this office and Dr. Knight. We love him!