For over twenty years, the accomplished refractive and cataract specialists at Mann Eye Institute and Laser Center have been at the forefront of vision correction. The Mann Eye Institute's unwavering dedication to personalized patient care, advanced surgical expertise and outstanding results have merited the practice a reputation for excellence in eye care.
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Reviews (26)
Shear Madness
Jun 10, 2022
I absolutely love my new vision! I've thought doing it for years. But I was scared! I initially talked with Melody who was able to answer all my concerns and made me feel comfortable about the procedure and helped me get an appointment for my consult. I went for my consult, they took me in right on schedule (which I love) and did my eye exam. They were quick and knowledgeable.
The lasik team was also awesome and made the procedure so easy and the best part of all, it was painless! They told me what to expect, when to expect it, and when to return and sent me home with the necessary drops. I love my vision. Thank you Mann Eye and Katy and Copperfield team! -Michael Alvarado
The lasik team was also awesome and made the procedure so easy and the best part of all, it was painless! They told me what to expect, when to expect it, and when to return and sent me home with the necessary drops. I love my vision. Thank you Mann Eye and Katy and Copperfield team! -Michael Alvarado
Mary B.
Jun 08, 2022
Ray Berger
Jun 07, 2022
R. V.
Jun 06, 2022
I was referred to Manneye for cataract removal (lens replacements; both eyes). My experience had three components: Manneye itself, the ophthalmologists who I met; and the Northwest Surgery Center, a separate operation where the surgery was done. I'll start with the positive. (Spoiler alert, the negative is Manneye.) The Northwest Surgery Center - not part of Manneye - was excellent.
Great nursing staff and anesthesiologists. A definite 5. My ophthalmologist was Dr. Barker, a likable and easy person to relate with. Unfortunately, you do not spend much time with him although, when you are with him, he does not rush you. Having lower level (and very much lower pay) technician do the work is one of the ways Manneye works to maximize its profits.
Almost all your time is spent with these technicians who follow scripts, work machines, and record numbers. I spent perhaps 20 minutes in total with Dr. Barker (outside the operation). One downer was that Dr. Barker was not available for the second eye followup session that he scheduled, so I could not ask him about that procedure which seemed different from the first.
In his place was Dr. Trembly, another easy-to-relate with person ready to share information and knowledge. Unfortunately, since he was not at the operation, he could not answer my questions about it. Nonetheless, I'd give the ophthalmologists a 3. Manneye Institute itself rates 1 or less. Apart from a very pleasant and helpful receptionist, the place is a profit maximizing, liability minimizing operation.
Despite having just completed a comprehensive eye evaluation by my referring doctor, I was requireed to go through a "necessary" two-hour evaluation implemented by technicians. This must be paid for out-of-pocket, Manneye claimed, they said Medicare did not cover it. The evaluation itself was quite inferior to the assessment that sent me to Manneye.
No technician checked my glasses to see what my correction were or asked me what my eye problems were. At some point in the exam, I was asked to read off letters projected on a wall with both my eyes. I said, "Which set of letters do you want me to read?" The technician was shocked. I explained that I have failed convergence on both axes so I see double.
She then made an adjustment that aligned the images horizontally, but not vertically. She asked me again to read the letters, and I asked her again, "Which set?" Of course, none of this assessment was relevant anyway. My problem was cataracts, and they were so obviously problematic that even my primary care physician identified them using no special apparatus. Also, I had already stated that I only wanted the cataracts removed and nothing more.
At the end of this "necessary evaluation, " Dr. Barker comes in, shines a light in each eye, and confirms that I have cataracts. He begins to explain my options but I quickly repeated that I only wanted the basic lens replacements. He was pleasant and ready to answer any of my questions, but I had none, since I was familiar with the procedure based on my wife having gone through it previously.
I was then sent to a closeout meeting with my "refractive surgery counselor" to schedule my procedures. It took us about 15 minutes to finally figure our that she actually was an up-sell marketer promoting the advanced options that would improve my life. I had already told her I just wanted the basic removal. There were, of course, more forms to fill out.
My challenge was to figure out which forms were relevant to me as opposed to those extra options that I did not want. After 25 minutes or so, I was able to leave. The actual scheduling of my appointments took 3- to 5-minutes. As as to being my "patient counselor, " the one time I reached out to her by email for help in understanding the drops I needed to use, she never responded.
Next was the mandatory second "evaluation session" that was also out-of-pocket to the tune of $225 and would take an hour. Your choice to do it or not, but your alternative is to not get the operation. So, I show up for this next "absolutely necessary but not covered by Medicare session." It turned out to be sitting in front of a machine for 5-minutes while a technician went through a checklist and recorded the specification of the lens I would receive.
This machine was next to the other machines I already sat in front of on my last visit and could easily have sat in front of then without returning for a $225 special appointment. Even though the question about how Medicare could pay for a surgery that replaced my lens but not for the measurements that determined the lens to be installed occurred to me, I stifled it because I just wanted get the out-of-there.
That session ended with another puzzling "counseling event" that basically gave me drops, sun glasses, and a job aid for recording my drops and a list of do's and don'ts for before and after surgery. Manneye's front-end consumed some 15 hours of my time in travel, waiting, and meetings.
Great nursing staff and anesthesiologists. A definite 5. My ophthalmologist was Dr. Barker, a likable and easy person to relate with. Unfortunately, you do not spend much time with him although, when you are with him, he does not rush you. Having lower level (and very much lower pay) technician do the work is one of the ways Manneye works to maximize its profits.
Almost all your time is spent with these technicians who follow scripts, work machines, and record numbers. I spent perhaps 20 minutes in total with Dr. Barker (outside the operation). One downer was that Dr. Barker was not available for the second eye followup session that he scheduled, so I could not ask him about that procedure which seemed different from the first.
In his place was Dr. Trembly, another easy-to-relate with person ready to share information and knowledge. Unfortunately, since he was not at the operation, he could not answer my questions about it. Nonetheless, I'd give the ophthalmologists a 3. Manneye Institute itself rates 1 or less. Apart from a very pleasant and helpful receptionist, the place is a profit maximizing, liability minimizing operation.
Despite having just completed a comprehensive eye evaluation by my referring doctor, I was requireed to go through a "necessary" two-hour evaluation implemented by technicians. This must be paid for out-of-pocket, Manneye claimed, they said Medicare did not cover it. The evaluation itself was quite inferior to the assessment that sent me to Manneye.
No technician checked my glasses to see what my correction were or asked me what my eye problems were. At some point in the exam, I was asked to read off letters projected on a wall with both my eyes. I said, "Which set of letters do you want me to read?" The technician was shocked. I explained that I have failed convergence on both axes so I see double.
She then made an adjustment that aligned the images horizontally, but not vertically. She asked me again to read the letters, and I asked her again, "Which set?" Of course, none of this assessment was relevant anyway. My problem was cataracts, and they were so obviously problematic that even my primary care physician identified them using no special apparatus. Also, I had already stated that I only wanted the cataracts removed and nothing more.
At the end of this "necessary evaluation, " Dr. Barker comes in, shines a light in each eye, and confirms that I have cataracts. He begins to explain my options but I quickly repeated that I only wanted the basic lens replacements. He was pleasant and ready to answer any of my questions, but I had none, since I was familiar with the procedure based on my wife having gone through it previously.
I was then sent to a closeout meeting with my "refractive surgery counselor" to schedule my procedures. It took us about 15 minutes to finally figure our that she actually was an up-sell marketer promoting the advanced options that would improve my life. I had already told her I just wanted the basic removal. There were, of course, more forms to fill out.
My challenge was to figure out which forms were relevant to me as opposed to those extra options that I did not want. After 25 minutes or so, I was able to leave. The actual scheduling of my appointments took 3- to 5-minutes. As as to being my "patient counselor, " the one time I reached out to her by email for help in understanding the drops I needed to use, she never responded.
Next was the mandatory second "evaluation session" that was also out-of-pocket to the tune of $225 and would take an hour. Your choice to do it or not, but your alternative is to not get the operation. So, I show up for this next "absolutely necessary but not covered by Medicare session." It turned out to be sitting in front of a machine for 5-minutes while a technician went through a checklist and recorded the specification of the lens I would receive.
This machine was next to the other machines I already sat in front of on my last visit and could easily have sat in front of then without returning for a $225 special appointment. Even though the question about how Medicare could pay for a surgery that replaced my lens but not for the measurements that determined the lens to be installed occurred to me, I stifled it because I just wanted get the out-of-there.
That session ended with another puzzling "counseling event" that basically gave me drops, sun glasses, and a job aid for recording my drops and a list of do's and don'ts for before and after surgery. Manneye's front-end consumed some 15 hours of my time in travel, waiting, and meetings.
Martha H.
Jun 02, 2022
Dr. Tremblay is EXCELLENT! I totally recommend him, the clinic and the professionalism of everyone who works in the office. I had zero problem with either eye after surgery and have never seen better! (I'm hoping it will improve my tennis game!) Krista, Chris, Christina, Audi, Megan are a few of the friendly, knowledgeable faces who do everything possible to make each visit a success. Thank you, thank you to you all! On a 5 star rating system, Dr. Tremblay is 10 stars!
Sharon P.
Jun 01, 2022
Kame Khadivian
May 25, 2022
I went in for a Lasix consultation. Everyone was so nice, professional, and reassuring. Melody was very informative and made me feel comfortable. I unfortunately was not a candidate for it but my husband was. He went and got it done. Before and after the process melody jones was more than accomidating and sweet. I definitely would recommend anyone to go to melody.
James Simms
May 24, 2022
B. Tally
Apr 03, 2022
They were ready for me when my appointment time came - no wait. Very efficient and the Doctor was extremely nice and communicative. Got fitted for glasses quickly and Zoey explained all my insurance benefits clearly as well as explaining my options clearly with regard to features and functions of the many options to choose from in lenses. Will definitely go back to this location! Great job
Stacey Barthelemy
Mar 25, 2022
Claudia Bush
Feb 18, 2022
Today I had a wonderful experience with Dr. Han, Daniel and Zoe. The atmosphere is pleasant, inviting and oh so reassuring. The professionalism was great. I am anxious about my eyes and always want the best. That I had! I will be bringing my husband and 97 year old Mother for a check up. I would give Mann Institute located on Highway 6 and F.M. 529 a 100% A+ rating. And yes, I will be back at 6 months.
David R.
Dec 21, 2021
Mann Eye Institute is a reckless business that is allowing their patients to be potentially exposed to Covid. I was in a state of shock when I was taken back to the room by an assistant who was to check my vision and my eye pressure. She was not wearing a mask and when I asked her if she was concerned about Omicron she asked me 'What is Omicron?
I then asked her if she was vaccinated and she said 'NO'. She did ask me at that point if I would feel more comfortable if she put on a mask and she did so. I was in a state of complete disbelief. She asked me to return to the waiting room after she finished checking my vision. When she came to bring back the next patient she was not wearing a mask. Mann Eye Institute is not requiring masks for anyone; even for employees who are unvaccinated.
Most of the people at the front desk were maskless as well and there was an elderly patient in the waiting room with no mask who was coughing nonstop. Despite the fact that my ophthalmologist is excellent (and was wearing a mask as was his assistant) I cannot possible return to this practice which has such a blatant disregard for patient safety. I also cannot believe that the woman who checked my vision and eye pressure, who was unvaccinated, engaging in direct patient care (in as close proximity you can possibly get to a patient) would not take personal responsibility and wear a mask at ALL times knowing she is unvaccinated and could potentially expose a patient or a another employee to Covid. It is unconscionable.
I then asked her if she was vaccinated and she said 'NO'. She did ask me at that point if I would feel more comfortable if she put on a mask and she did so. I was in a state of complete disbelief. She asked me to return to the waiting room after she finished checking my vision. When she came to bring back the next patient she was not wearing a mask. Mann Eye Institute is not requiring masks for anyone; even for employees who are unvaccinated.
Most of the people at the front desk were maskless as well and there was an elderly patient in the waiting room with no mask who was coughing nonstop. Despite the fact that my ophthalmologist is excellent (and was wearing a mask as was his assistant) I cannot possible return to this practice which has such a blatant disregard for patient safety. I also cannot believe that the woman who checked my vision and eye pressure, who was unvaccinated, engaging in direct patient care (in as close proximity you can possibly get to a patient) would not take personal responsibility and wear a mask at ALL times knowing she is unvaccinated and could potentially expose a patient or a another employee to Covid. It is unconscionable.
Aaron W.
Dec 20, 2021
I had my Lasik performed here in December 2006, today its December 2021. I just had my first eye exam since my Lasik procedure in 2006, and happy to report that my vision is holding great. The optometrist that checked me said, "who ever did your Lasik did a clean job, its fantastic." That's high praise from another professional. I feel fortunate to have found a provider that did their job well and took care things. For 15 years I have mentioned at every opportunity that was the best money I have ever spent, especially after wearing glasses for 28 years.
Jayden A.
Oct 29, 2021
I call Dr. Tremblay the Boy Wonder. He did my difficult cataract surgeries.one last week, one yesterday. I had very bad astigmatism, and really bad cataracts. And today? I can see to the back of my 2 acre property! There are birds, and rabbits, and there's life out there! I can see each individual leaf on trees two blocks away! I did have him do the top tier lenses.if I had to go through it, then I was going to get the best.
At my appt today Dr. Tremblay said I'm healing perfectly, and my vision tested really well. I am free to drive! I actually shed tears in his office.how wonderful to be able to change lives like this! Just.amazing. I would NEVER go to anyone else. Thank you to the whole Mann Eye Institute, and extra heartfelt thanks to my hero, Dr. Tremblay. I can see, I can see, I can SEE!
At my appt today Dr. Tremblay said I'm healing perfectly, and my vision tested really well. I am free to drive! I actually shed tears in his office.how wonderful to be able to change lives like this! Just.amazing. I would NEVER go to anyone else. Thank you to the whole Mann Eye Institute, and extra heartfelt thanks to my hero, Dr. Tremblay. I can see, I can see, I can SEE!
Clay W.
Aug 26, 2021
Whitney T.
Aug 24, 2021
The whole team has been great, especially Dr. Patel, Dr. Barker, and big shout out to the work up tech Christina who is energetic, professional, proficient, and so friendly. She made my preop appointment enjoyable. The follow-through care has made me feel safe and confident. Although I'm still in recovery and healing, I feel good knowing I have this team as my care team. UPDATE: I am ten days post-op, and I cannot say I recommend Lasik.
My vision is blurry with my computer screen and sometimes my phone. It can't be corrected with glasses or contacts, so I'm stuck with hoping it improves with time. It makes work difficult. That said, the care and service of the facility is good.
My vision is blurry with my computer screen and sometimes my phone. It can't be corrected with glasses or contacts, so I'm stuck with hoping it improves with time. It makes work difficult. That said, the care and service of the facility is good.
Mauro F.
Aug 24, 2021
It's easy to see how experienced the staff at Mann Eye is. From the tips that are given at the front desk, to the prep work done by the tech staff, to surgery team itself, I never once lacked confidence in the professionals attending to my care. Dr. Paul Mann operated on me and took the questions out of my mouth. I typed up a list prior to arriving and at least 90% of my questions were answered before I had a chance to pull my phone out. Nicole, Veronica, and Alex were part of the surgery team and were extremely friendly throughout the entire process. They even guided my girlfriend to a window where she could watch the procedure. If you're looking for a team that's well versed in Lasik, I recommend Mann eye.
Mitchell B.
Aug 21, 2021
I am extremely thankful for a smooth and easy process for my LASIK procedure which I received yesterday. Thank you to the whole team - Becca, Veronica, Dr. Paul Mann, Nicole, and Alex. The surgery itself was quick and as relatively painless as they could make it. I am now on the road to recovery and thrilled at where my vision is at.
Cameron S.
Aug 21, 2021
Had my surgery done yesterday in Austin. Little discomfort once I got home. Even with my eyes closed it felt like I just had something in my eye and it was a little irritating. but once I was able to finally fall asleep and take about a 3 hour nap, everything was perfect. No pain, perfect vision. After a night of sleeping, woke up to perfect results as far as I can tell.
About to head to my post op appt, and feel great! Becca, Christina, Alex, Nicole, Dr. Paul Mann and Dr. Patel were great through the entire process and can't thank them enough for everything. P.s. the surgery was quick and painless. The actual making of the flap with the first laser was the worst of it, but all you gotta do is withstand about 15 seconds of pressure on each eye and that's about it.
Nothing crazy, just squeeze your stress ball and you'll be fine. Outside of that, no pain whatsoever. The smell of the second laser actually making the corrections Just smells like somethings burning for about 10 seconds, but it's fine. I think its good to know what to expect so wanted to share. Total time was about 6 minutes on the table.
My wife who was creeped out by it, even watched the whole thing and videoed it, and said afterward it really wasn't bad.so yeah take that for what you will haha. In all seriousness, if you are hesitant about it, or scared because the thought of something like that touching your eyes freaks you out. I'm telling you it's one of the easiest things you'll ever do.
About to head to my post op appt, and feel great! Becca, Christina, Alex, Nicole, Dr. Paul Mann and Dr. Patel were great through the entire process and can't thank them enough for everything. P.s. the surgery was quick and painless. The actual making of the flap with the first laser was the worst of it, but all you gotta do is withstand about 15 seconds of pressure on each eye and that's about it.
Nothing crazy, just squeeze your stress ball and you'll be fine. Outside of that, no pain whatsoever. The smell of the second laser actually making the corrections Just smells like somethings burning for about 10 seconds, but it's fine. I think its good to know what to expect so wanted to share. Total time was about 6 minutes on the table.
My wife who was creeped out by it, even watched the whole thing and videoed it, and said afterward it really wasn't bad.so yeah take that for what you will haha. In all seriousness, if you are hesitant about it, or scared because the thought of something like that touching your eyes freaks you out. I'm telling you it's one of the easiest things you'll ever do.
Amanda G.
Aug 12, 2021
I went to Mann Eye institute for a second opinion (consultation) and after my visit with Mann Eye I knew they would be the ones I would like have take care of my procedure. Dr. Beaver has been wonderful from consultation to my after care follow up appointments. Chelsea at the front desk was so sweet and helpful went out of her way to make sure she answered all of our questions.
The day of my LASIK you have your natural nerves and Christina's personality and humor made me feel very comfortable and put my mind at ease. Over all my whole experience has been great and staff is super friendly but the individuals I mentioned made my experience a positive one.
The day of my LASIK you have your natural nerves and Christina's personality and humor made me feel very comfortable and put my mind at ease. Over all my whole experience has been great and staff is super friendly but the individuals I mentioned made my experience a positive one.
Yolanda A.
Aug 12, 2021
Rob R.
Apr 28, 2021
So after posting my review I was contacted by the owner requesting my contact info. Nothing came of this since I'm sure there's nothing that they are willing to do to correct my condition. I always wondered why they respond to our reviews. I guess to give themselves a concerned appearance to everyone reading these reviews.
Ela J.
Apr 07, 2021
Edit: Followed up per the response below, and the eye doctor reached out and just told us what we told him - that there's recurring epithelial erosion happening (which we already knew after seeing a different optometrist) and also offered to refer my husband to someone to treat the issue (which we had already been doing, and already told him we had been doing.) Didn't apologize for the negligence let alone mention anything about preventing this for future patients.
So yeah, watch out for this place, because they apparently consider their negligence and misdiagnosis as just par for the course - seriously, avoid. Original review: The actual lasik went fine, but then just before the month-after followup, my husband was bedridden with eye discomfort. He came in and was told it was an entirely unrelated scratched cornea, though no trauma occurred that would have caused this.
He had to just wait out three days in intense pain. Still woke up with recurring symptoms in the morning. Now it's been another month and the symptoms came back. We saw a different optometrist as we needed an immediate appointment close by due to the intense discomfort, and it turns out my husband now has recurrent corneal erosion caused by the lasik.
This was not a complication we were warned of, and was misdiagnosed as a scratched cornea by mann eye on his follow-up. Now my husband is bedridden for the second time in two months in intense discomfort and pain, due to Mann Eye's negligence. If you manage to make it through recovery without complications, this place is probably fine, but if you need any sort of ongoing care or want reliable information about possible complications, avoid this place. I am outraged at this level of negligence with something as important and irreplaceable as our eyes.
So yeah, watch out for this place, because they apparently consider their negligence and misdiagnosis as just par for the course - seriously, avoid. Original review: The actual lasik went fine, but then just before the month-after followup, my husband was bedridden with eye discomfort. He came in and was told it was an entirely unrelated scratched cornea, though no trauma occurred that would have caused this.
He had to just wait out three days in intense pain. Still woke up with recurring symptoms in the morning. Now it's been another month and the symptoms came back. We saw a different optometrist as we needed an immediate appointment close by due to the intense discomfort, and it turns out my husband now has recurrent corneal erosion caused by the lasik.
This was not a complication we were warned of, and was misdiagnosed as a scratched cornea by mann eye on his follow-up. Now my husband is bedridden for the second time in two months in intense discomfort and pain, due to Mann Eye's negligence. If you manage to make it through recovery without complications, this place is probably fine, but if you need any sort of ongoing care or want reliable information about possible complications, avoid this place. I am outraged at this level of negligence with something as important and irreplaceable as our eyes.
Lara F.
Apr 01, 2021
Sitting in the waiting room, excited about my LASIK enhancement with Dr. Tremblay. He is incredibly personable and professional, as well as being a talented surgeon. He performed my lens replacement (cataract) surgery, and I am supremely confident in his abilities. As far as getting me ready for today, Bri, Chelsea, and Christina were darling. Bri, especially, chatted with me at length yesterday about what to expect. Thank you all!
Joey R.
Jun 30, 2020
In 2015, I got my Lasik surgery for both eyes. (I am not one of the Cyclopes!) Since then, my vision is improved and stronger. Each year I return for my vision checkup. I get high and top marks. For five years now I am free of eyeglasses and can see the beyond. I can see better. I've a newborn's vision; I'm born again with my vision.
I can hike, kayak, and read with new vision. I've Dr. Barker, Kristin, and the team to thank. I bow to them. Call them soon and ask for Kristin. She's knowledgeable and the team will roll out the red carpet with attentiveness, care, and expertise. It's time you cared more for your vision and be ready and past 2020. Be a visionary, and be renewed. Now.
I can hike, kayak, and read with new vision. I've Dr. Barker, Kristin, and the team to thank. I bow to them. Call them soon and ask for Kristin. She's knowledgeable and the team will roll out the red carpet with attentiveness, care, and expertise. It's time you cared more for your vision and be ready and past 2020. Be a visionary, and be renewed. Now.
Jorge G.
Nov 16, 2019
Honestly can't say enough nice things about my incredible Lasik surgery experience at the Mann Eye Institute. Dr. Lindsey M. Kennedy was outstanding and the service by all the professionals at Mann Eye was first class. Mann Eye is certainly not the cheapest in town, but I didn't mind paying a little more to ensure this procedure was done correctly. They are the best in Austin for a reason. Highly recommend.
