Having scanned over 400 patients we currently have assisted guide patients and physicians to more accurate and cost effective management of their heart disease. These are the facts: more than a 3rd of all Americans who have a heart attack show no symptoms. Almost half of all heart attacks occur in people under 65. But now there is an easy way to determine if you are at risk.
Reviews (10)
Christie Kennedy
May 17, 2022
Christine was FABULOUS! No wait time, HUGE personality, very professional. but MY biggest thing. She left no marks ( which for me is amazing, I bruise terribly) WAY TO GO! But more so, She talks to you like you're a Human being, not just a number through the door! 5 Stars all the way. thanks for making my day!
Christine G.
Feb 27, 2022
Brian Smith
Feb 23, 2022
Took my daughter, who's in a walking cast for blood work today and it snowed in the morning. When we showed up the others businesses in the plaza had their sidewalks clean and salted but not yours. Glad to see your concern for our "safety" like the sign says on the front door. But that false sense of security that everyone is wearing a mask should put mind at ease for all safety concerns.
Grace Anewalt
Feb 10, 2022
Laura
May 23, 2021
Louis Trapizona
May 23, 2021
First the log in system sucks! BUT After the administrator, Kristen saw me having problems. She came to the rescue!. She was fantastic! My test was a little complicated BUT she know exactly how to handle it. And she was extremely professional and pleasant. I would recommend this location for your testing needs. 10 stars for Kristen.
Kristen E.
Apr 04, 2021
I've always used Quest for my routine blood work, but this was by far the worst service location I've experienced. I made a 3pm appointment, checked in, then waited in my car for the call/text to enter the facility. After waiting 15 minutes with no notifications I decided to go in. There was no one in the waiting room or front office. I finally knocked on the glass door and the lab tech answered.
She said that I was texted multiple times and then cancelled my appointment after no response. I never received a text. However I know that she could have also called, and clearly didn't. When she took me back she asked for my script. I just had an electronic version on my phone. She said that an electronic script was not sufficient and that I had to fax the script over.
She also mentioned that I could not email the script because the internet in the building was down. I then proceeded to have my doctor fax over the script. They called me back twice stating that they were getting a "no response" error. As i searched for a solution the lab tech wiped down the counters and doors and offered no help stating that the fax machine should be working.
She never at any point went back to check if the machine was working. She clearly looked like she was ready to end her day early and didn't want to be bothered by a patient. Thankfully I was able to have my script faxed over to the North Hills location and was able to be seen. The lab tech here said that the electronic version on my phone could have been used. The first lab employee from the seven fields location should seriously be evaluated for competency, professionalism, and ability to provide quality customer service.
She said that I was texted multiple times and then cancelled my appointment after no response. I never received a text. However I know that she could have also called, and clearly didn't. When she took me back she asked for my script. I just had an electronic version on my phone. She said that an electronic script was not sufficient and that I had to fax the script over.
She also mentioned that I could not email the script because the internet in the building was down. I then proceeded to have my doctor fax over the script. They called me back twice stating that they were getting a "no response" error. As i searched for a solution the lab tech wiped down the counters and doors and offered no help stating that the fax machine should be working.
She never at any point went back to check if the machine was working. She clearly looked like she was ready to end her day early and didn't want to be bothered by a patient. Thankfully I was able to have my script faxed over to the North Hills location and was able to be seen. The lab tech here said that the electronic version on my phone could have been used. The first lab employee from the seven fields location should seriously be evaluated for competency, professionalism, and ability to provide quality customer service.
Janeace Libby
Feb 12, 2021
Thankfully, I made an appointment because they were super busy!(Saturday morning, so expected) I got in very close to my appointment time, Kim was friendly and helpful. I would definitely recommend Quest, Kim and the 7 fields location. ****I had to return Monday morning to get another test and had Paula! She was able to get my information in quickly and resolved a small issue I had with my paper work. My blood draw was pain free and quick!
Kamie Trudeau
Nov 23, 2020
They don't even deserve 1 star. They are not friendly or helpful there whatsoever. Go to the cranberry lab by monte cellos, they are way more helpful and actually acknowledge you. The only reason I went here is because they had availability for that day. I understand why now because no one wants to go there.
Susan Albinger
Nov 03, 2020
Very rude nobody ever at the desk! Twice in the last month both times we had trouble. My opinion if you don't have bed side manners find another job! Script was faxed to them and she said they never got it very rudely I must say. Never asked or offered to call the other quest in Cranbery where most get mixed up with these two locations. Just horrible!
