Takes care of patients with breathing problems awake or asleep or patients with lung problems. Takes care of patients with home oxygen and/or with tracheostomy. Takes care of and follow up sleep apnea patients with continuous positive airway pressure cpap or bi-level positive airway pressure bipap therapy or adaptive servo ventilator therapy, with and without oxygen supplementation.
Reviews (6)
Allen Wiley
May 30, 2021
Ash Penny
Nov 26, 2020
I've reported here for two sleep studies, the first to determine if I had sleep apnea, and the second to put me on the CPAP to figure out what sort of settings the machine would need. When I reported for both appointments, I found the staff to be friendly and professional. The reason I am giving OMSC such a low rating, however is due to the poor communication that has been demonstrated throughout the process.
Prior to the first appointment, I was not prepped as to what to expect, how long I would be there, what to bring, etc. After the second study, I asked if I would be meeting with the doctor next and was told that I would. This was April 1st. By April 26th, I still hadn't heard anything, so I called myself, and found out that I had an appointment scheduled for May 14th.
Good to know, since no one had previously told me this. I also was informed before calling that I would need to get the CPAP prior to the appointment. To me, it seems poor practice to have a patient purchasing medical equipment without a doctor first taking the time to sit down, discuss the findings of the sleep study and the projected treatment so that I am more fully informed.
The staff may be very caring and attentive, but the way my case has been handled thus far, it leaves me the impression that they just care about the money and are just processing me through. Poor patient care, overall.
Prior to the first appointment, I was not prepped as to what to expect, how long I would be there, what to bring, etc. After the second study, I asked if I would be meeting with the doctor next and was told that I would. This was April 1st. By April 26th, I still hadn't heard anything, so I called myself, and found out that I had an appointment scheduled for May 14th.
Good to know, since no one had previously told me this. I also was informed before calling that I would need to get the CPAP prior to the appointment. To me, it seems poor practice to have a patient purchasing medical equipment without a doctor first taking the time to sit down, discuss the findings of the sleep study and the projected treatment so that I am more fully informed.
The staff may be very caring and attentive, but the way my case has been handled thus far, it leaves me the impression that they just care about the money and are just processing me through. Poor patient care, overall.
Tammy Denning
Mar 07, 2020
If you have an issue with this very competent, caring and compassionate Dr.that reinforces my very thought of you being the problem. I have had many many Drs.in my 60 yrs.and have never had a more concerned and caring physician as Dr. Desuyo! Yes I have had long waits and based on my visits and him spending 20-30 minutes with me I can certainly understand the wait times.
If you can't handle a wait time due to him being completely thorough then you just need to keep on trucking.! Have a nice day! All staff are very professional. For the negative Nellie's that have posted on here, you need to take very long looks of yourself in mirror. You're the problem!
If you can't handle a wait time due to him being completely thorough then you just need to keep on trucking.! Have a nice day! All staff are very professional. For the negative Nellie's that have posted on here, you need to take very long looks of yourself in mirror. You're the problem!
Stephanie Carr-Sutton
Jun 04, 2018
I have seen this doctor several times, the doctor himself is not bad, the staff mainly the nurse Shandra is awful. called in to let them know I needed a new prescription for singulair, was told it would be put in after 5pm as the doc puts in needed scripts at that time, got a call at 4:58 from shandra stating the prescription would not be put in until I made a appointment. how convenient to call me two min before closing on a Friday. i think the doctor should be made aware of how staff is treating his patients.
Tyler Morton
Jan 15, 2018
Seems virtually impossible to get ahold of anyone who works here, even for something simple as a fax number to get a diagnosis sheet released, I had been calling for over 40 mins and haven't gotten anyone, I would not recommend their services, what makes the issue worse, they wouldn't release my forms directly to me, I had to go get a medical release form, from the VA just to get my own test results, because they are not able to mail them or email them, and the fact I moved away from the area when I got out make's it harder for me to get the test results as well
Eusebio Desuyo
Nov 30, 2016
Thank you for the review. I sincerely apologize for your waiting time. I am very sorry about it. The receptionist determines how much time each patient will need during the clinic visit. Generally we follow up patient in 20 minutes more or less, and new patient about 30 minutes also more or less. It is not easy to be able to predict how much time we need for every patient but we do our best.
This situation happens to every doctor all over the country. We schedule patients for 20 minutes and sometimes some may end up needing more time. We cannot just drive patient out if they still have a lot of problems that need to be resolved. For every patient we have, we strive and work very hard to provide the best care we can deliver. After my 4 years of pulmonary and critical care medicine fellowship/ sleep medicine training at Chicago Medical School, we spent thousands of dollars for continuing medical education to be able to take care of our patients better.
My clinic is a small organization that sustains itself by seeing more patients in an efficient and cost effective manner. My receptionist scheduled you for 20 mins appointment but I spent about 35-40 minutes with you. You asked me to do more tests which I do not deem to be appropriate at the time; hence, medically unnecessary and potentially violating the law.
You became very hostile towards me even though I am trying to help you. Hence, I have to send you back to your primary care provider. You wrote this review on the internet destroying our medical clinic; and hence, we have to respond or else we go broke - bankrupt and close shop. We work very hard to take care of every patient we see, because that's how we survive in the private sector amidst declining Medicare and Medicaid reimbursements and cuts, and uncertain healthcare environment. Again, we are very sorry.
This situation happens to every doctor all over the country. We schedule patients for 20 minutes and sometimes some may end up needing more time. We cannot just drive patient out if they still have a lot of problems that need to be resolved. For every patient we have, we strive and work very hard to provide the best care we can deliver. After my 4 years of pulmonary and critical care medicine fellowship/ sleep medicine training at Chicago Medical School, we spent thousands of dollars for continuing medical education to be able to take care of our patients better.
My clinic is a small organization that sustains itself by seeing more patients in an efficient and cost effective manner. My receptionist scheduled you for 20 mins appointment but I spent about 35-40 minutes with you. You asked me to do more tests which I do not deem to be appropriate at the time; hence, medically unnecessary and potentially violating the law.
You became very hostile towards me even though I am trying to help you. Hence, I have to send you back to your primary care provider. You wrote this review on the internet destroying our medical clinic; and hence, we have to respond or else we go broke - bankrupt and close shop. We work very hard to take care of every patient we see, because that's how we survive in the private sector amidst declining Medicare and Medicaid reimbursements and cuts, and uncertain healthcare environment. Again, we are very sorry.
